SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 SCION XB
    - VANCOUVER, WA

    (1) CORNERING HARD AT HIGH SPEED (45-60 MPH) (2) MY 2005 SCION XB'S ABS SYSTEM APPLIES THE BRAKES WITHOUT MY TOUCHING THE BRAKE PEDAL. THIS CAUSES THE CAR TO VEER OPPOSITE AWAY FROM THE DIRECTION I'M STEERING TOWARD THE ONCOMING TRAFFIC LANE OR OFF THE ROAD. (3) THE MECHANIC AT THE TOYOTA DEALERSHIP INDICATED THAT THIS IS NORMAL FOR THAT BRAKING SYSTEM AND HE COULD NOT REPAIR IT. *NM

    Source: NHTSA WEB SITE
  • 2005 SCION TC
    - CHANDLER, AZ

    THE WIND DEFLECTOR FOR MY SUNROOF ON MY 2006 SCION TC WAS SHATTERED ON SEPT 22, 2006 1) I WAS DRIVING WITH MY SUNROOF OPEN ON THE STREET (NO FREEWAY). I CLOSED THE ROOF AND WENT INTO WORK. AT LUNCH TIME I MADE SEVERAL STOPS (NEVER OPENING THE SUNROOF) AND AFTER COMING BACK FROM THE LAST STORE, I FOUND THE WIND DEFLECTOR SHATTERED. I NEVER HEARD ANYTHING HIT MY CAR. I DID HAVE THE RECALL LAMINATE IN PLACE BUT THERE WAS GLASS SHARDS AND PIECES FROM THE EDGES AND THE BOTTOM. BOTH DEALERS I WENT TO CANNOT TELL HOW THE DAMAGE HAPPENED SINCE THE WHOLE THING IS SHATTERED. THERE IS NO SIGN OF A ROCK HITTING IT. 2) I CANNOT OPEN SUNROOF OR WINDOW FOR FEAR MORE GLASS WILL BREAK OFF INTO MY CAR. 3) I HAVE GONE TO 2 DEALERSHIPS (TOYOTA) AND BOTH TOLD ME TO THAT MY INSURANCE WILL HAVE TO PAY FOR THE DAMAGE. PART HAS TO BE ORDERED THROUGH DEAL ONLY. THE FIRST DEALER WAS NOT HELPFUL AND EVEN TOLD ME ANY GLASS PLACE COULD REPLACE WHICH TURNED OUT TO NOT BE TRUE. I AM IN THE PROCESS OF GETTING MY INSURANCE TO PAY FOR REPAIR SO I AM STILL DRIVING AROUND WITH SHATTERED GLASS (AT LEAST THE 2ND DEALER TAPED IT SO I DON'T LOSE A LOT MORE GLASS).*JB

    Source: NHTSA WEB SITE
  • 2005 SCION TC
    - LITCHFIELD PARK, AZ

    I WAS DRIVING MY SCION TC IN A NORMAL FASHION ON THE INTERSTATE WHEN MY GLASS SUNROOF SHATTERED UNEXPECTEDLY. MY INSURANCE IS COVERING THE COST, THE DEALER IS WAITING FOR THE CHECK TO ORDER THE PARTS. PREVIOUSLY MY GLASS WIND DEFLECTOR HAS SHATTERED ALSO. *NM

    Source: NHTSA WEB SITE
  • 2005 SCION TC
    - LUBBOCK, TX

    AROUND 10 MONTHS AGO I WAS DRIVING DOWN INTERSTATE 27 WITH MY SUNROOF COMPLETELY CLOSED. THERE WERE NO OTHER VEHICLES AROUND ME. SUDDENLY I HEARD A LOUD NOISE, I SWERVED A QUITE BIT AND THEN I NOTICED GLASS WAS FALLING ON MY HEAD. I LOOKED UP TO SEE MY SUNROOF WAS GONE. I IMMEDIATELY WENT TO THE DEALERSHIP WHERE THEY REPLACED THE GLASS ON WARRANTY. SINCE IT WAS REPLACED AT NO CHARGE TO ME I WAS SATISFIED. THE SECOND INCIDENT HAPPENED LAST SATURDAY NIGHT (9-16-06). I WAS DRIVING HOME WITH THE SUNROOF CLOSED.THERE WERE NO OTHER CARS AROUND. WE HEARD A QUIETER NOISE THAT SOUNDED LIKE GLASS SHATTERING; WE LOOKED AT ALL THE WINDOWS BUT SAW NOTHING WRONG. THE NEXT DAY I NOTICED THAT THE WIND DEFLECTOR WAS COMPLETELY SHATTERED. MOST OF THE PIECES OF GLASS WERE STILL THERE EXCEPT THE LEADING EDGE OF THE GLASS. I'VE HAD THE PLASTIC FILM PUT ON THE CAR ACCORDING TO THE RECALL BUT IT ISN'T COMPLETELY EFFECTIVE BECAUSE THERE IS GLASS MISSING. THE DEALERSHIP WOULDN'T REPLACE THE PART ON WARRANTY. I AM NOW IN A DISPUTE WITH SCION TO GET THEM TO REPLACE THE DEFLECTOR. MY CAR IS STILL UNDER WARRANTY YET THEY WON'T REPLACE THE DEFECTIVE PART STATING THAT THEY HAVE A POLICY AGAINST REPLACING GLASS FOR ANY REASON. I HAVE TRIED FOR A WEEK NOW TO RESOLVE THIS WITH SCION. THEY HAVE TOLD ME THAT A REPRESENTATIVE WILL CALL ME THE NEXT BUSINESS DAY YET THEY DON'T CALL ME. I HAVE TOLD THEM EVERY TIME THAT I CALLED THAT I CAN'T DRIVE MY CAR UNTIL THIS HAS BEEN RESOLVED. I HAVE DONE SOME RESEARCH AND FOUND, ON SCION'S FORUM (WWW.SCIONLIFE.COM), MANY OTHER PEOPLE THAT THIS HAS HAPPENED TOO. THERE ARE MANY PEOPLE THAT STATE THEIR DEFLECTOR HAS SHATTERED,OTHER PEOPLE'S SUNROOF HAS SHATTERED AND STILL OTHER PEOPLE'S MOON ROOF HAS SHATTERED. SOME PEOPLE WERE MOVING WHEN IT HAPPENED, OTHERS WERE PARKED.SCION REPLACED THE PART ON MOST OF THE OTHER VEHICLES.WITH ALL THE GLASS PANELS IN THE ROOFS OF THESE CARS SHATTERING FOR UNKNOWN REASONS IT'S OBVIOUS TO ME THAT THERE IS A DANGEROUS DESIGN FLAW.*NM

    Source: NHTSA WEB SITE
  • 2006 SCION TC
    - CHESAPEAKE, VA

    THE MOONROOF IN MY 2006 SCION SHATTERED AS I WAS DRIVING DOWN THE HIGHWAY. THERE WAS NO IMPACT FROM ANY ITEM THAT CAUSED THIS DEFECT. I HAVE FILED A FORMAL COMPLAINT WITH SCION; REFERENCE # 200609141416. *NOTE* THE WIND DEFLECTOR IS IN THE UP POSITION AS IF THE MOON ROOF WAS RETRACTED, YET, THE ROOF WAS CLOSED WHEN THIS HAPPENED. I AM SCHEDULED TO TAKE THE VEHICLE BY THE SCION DEALERSHIP TOMORROW.*JB

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - HUNTINGTON BEACH, CA

    CAR DOORS LOCK WHEN IGNITION IS TURNED ON. IF YOU TRY TO GET OUT OF THE CAR WITHOUT WAITING FOR THE DOORS TO UNLOCK, THE DRIVER DOOR WILL NOT UNLOCK. IF YOU DO NOT TIME-IT-RIGHT THE LOCK JAMS HALFWAY UP AND AND YOU CAN NOT MANUALLY EXIT THE VEHICLE. THE ONLY WAY YOU CAN OPEN THE DOOR IS THREE WAYS; WITH THE POWER DOOR LOCK BUTTON, TURN THE CAR ON OR USE THE UNLOCK BUTTON ON THE ALARM. PROBLEM >>> NO MANUAL OVERRIDE IN CASE OF EMERGENCY!!! *NM

    Source: NHTSA WEB SITE
  • 2005 SCION TC
    - DENVER, CO

    THE PASSENGER SEAT AND PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED AFTER A PASSENGER EXITED THE VEHICLE AND CLOSED THE DOOR. I WAS STILL IN THE DRIVERS SEAT AT THE TIME. MY RIGHT ARM AND RIGHT CHEEK WERE SCRATCHED. *JB

    Source: NHTSA WEB SITE
  • 2005 SCION TC
    - LAS VEGAS, NV

    I HAVE 215/45/17 TIRES FROM BRIDGESTONE. I HAD A NAIL IN A TIRE AND TOOK IT IN TO GET IT FIXED. WHEN I WAS LEAVING THE SHOP I WAS ADVISED THAT THE BEADS ON THE INSIDE OF MY TIRES ARE COMING APART. *NM

    Source: NHTSA WEB SITE
  • 2005 SCION TC
    - GUAYNABO, PR

    DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH, THE VEHICLE'S FRONT BRAKES MADE A LOUD SCREECHING NOISE WHEN THE BRAKES WERE APPLIED AND CAUSED INCREASED STOPPING DISTANCES. THE VEHICLE WAS TAKEN TO THE DEALER ON 6 OCCASIONS AND THE FRONT BRAKE PADS AND DISCS WERE REPLACED TWICE. THIS DID NOT REMEDY THE PROBLEM. THE MANUFACTURER WAS NOT CONTACTED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SCION TC
    - LONG BEACH, CA

    THE 2005 AND 2006 SCION TC WERE RECALLED FOR A DEFECT IN THE WIND DEFLECTOR WHERE A PIECE OF DEBRIS HIT THE WIND DEFLECTOR AT HIGHWAY SPEEDS AND IT WOULD SHATTER. I JUST BOUGHT A 2007 SCION TC LAST TUESDAY AND IT DID THE SAME EXACT THING. I WAS ON THE FREEWAY AND I DID NOT EVEN SEE ANYTHING HIT MY CAR BUT I HEARD SOMETHING, AND THEN THERE WAS GLASS COMING INTO MY CAR THROUGH THE SUNROOF. I HAVE CONTACTED SCION AND THEY HAD SAID MY CAR IS NOT INCLUDED IN THE RECALL AND TO TAKE IT INTO THE DEALERSHIP. THE DEALERSHIP SAID IT IS NOT A WARRANTED PART. I SHOULD CONTACT THE PARTS DIRECTOR AND HE HAS NOT CALLED ME SINCE. *JB

    Source: NHTSA WEB SITE