SCION Complaints

THE TOYOTA COROLLA SPORT 2005 HAS AN ONGOING PROBLEM WITH THE STARTER. THERE IS A PROLONGED CRANKING PROBLEM AND TOYOTA REFUSES TO TAKE MY CAR BACK AND FIX THE PROBLEM. THEY HAVE ATTEMPTED ABOUT 6 TIMES AND WHEN I WENT INTO ARBITRATION, I LOST. I HAVE BEEN A TOYOTA CUSTOMER FOR 10 YEARS. I AM VERY DISAPPOINTED WITH THE COMPANY AND I WILL NEVER BUY FROM TOYOTA AGAIN BECAUSE THEY DO NOT VALUE VALUED CUSTOMERS. *NM

AUTOMATIC TRANSMISSION HESITATES TO SHIFT GEARS EVERYDAY. DEALER STATES THEY CANNOT DUPLICATE THE ISSUE. THIS STARTED ABOUT A MONTH AGO (11/05). PAINT CHIPS ON FRONT OF VEHICLE AS WELL AS SCRATCHES IN THE PAINT. ONLY DRIVE ON PAVED ROADS AND HIGHWAYS. NOTICED THIS WITHIN THREE MONTHS OF HAVING VEHICLE (05/05). *JB

PITS OR CRACKS IN WINDSHIELD. VEHICLE IS A SCION XB, BUT THERE ISN'T AN OPTION FOR THAT CAR. *NM

I WAS CRUISING IN MY 2005 SCION TC AT APPROXIMATELY 40 MPH ON A SMOOTH ROAD WITH THE MOON ROOF CLOSED. AIR TEMPERATURE WAS IN THE HIGH 90S AND, AS I HAD BEEN DRIVING ABOUT AN HOUR, THE INTERIOR HAD BEEN COOLED BY THE A/C. THERE WAS NO TRAFFIC WITHIN SIGHT EITHER AHEAD OR BEHIND ME AND NO TREES, OVERPASS, ETC., ABOVE. I HEARD A LOUD GUNSHOT-SOUNDING "BANG" AND FOUND, WHEN I PULLED OVER, THAT THE GLASS OF THE FRONT WIND DEFLECTOR OF THE MOONROOF HAD SHATTERED. THERE WAS NO EVIDENCE OF ANY OBJECT IMPACTING THE GLASS. BECAUSE THE MOONROOF HAD BEEN CLOSED, GLASS PARTICLES DID NOT ENTER THE PASSENGER COMPARTMENT. THE MOONROOF WIND DEFLECTOR GLASS WAS REPLACED BY MY LOCAL AUTHORIZED DEALER UNDER WARRANTY (AFTER I CALLED THEIR ATTENTION TO SIMILAR FAILURES OF OTHER VEHICLES); THE FRAGMENTS OF THE OLD GLASS WERE REMOVED AND DISPOSED OF BY THE DEALER. SUBSEQUENT TO THAT, A "SAFETY RECALL NOTICE" (#SSC 50S) WAS RECEIVED FROM THE MANUFACTURER AND A "PROTECTIVE LAMINATE" WAS APPLIED TO PREVENT GLASS FRAGMENTS FROM ENTERING THE PASSENGER COMPARTMENT IN THE EVENT A RECURRENCE OF THE FAILURE IS EXPERIENCED WHEN THE MOONROOF IS IN THE OPEN POSITION. CONTRARY TO THIS MANUFACTURER'S RECALL NOTICE, I WAS NOT DRIVING WITH THE MOONROOF OPEN, I WAS NOT DRIVING AT "HIGHWAY SPEEDS" AND THE GLASS WAS NOT IMPACTED BY ROAD DEBRIS. I FEEL THERE IS A FLAW IN THE MANUFACTURING PROCESS OF THE GLASS USED IN THE TC'S MOONROOF. *NM

DT: THE CONSUMER STATED THE BRAKE PEDAL AND THE ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER IF THE CONTACT IS NOT CAREFUL IN THE PLACEMENT OF HIS FEET HE WILL BRAKE AND ACCELERATE AT THE SAME TIME. THE DEALER SAID IT WAS THE DESIGN OF THE VEHICLE, AND THERE WERE NO OTHER COMPLAINTS ABOUT THIS PROBLEM. *AK UPDATED 12/12/05. *JB

LATCH SECURING REAR HATCH BACK RATTLES - HAS OPENED TWICE. NOTIFIED TOYOTA - CLAIMED THEY DO NOT HAVE A FIX. HATCH CONSTANTLY RATTLES WHENEVER ROAD IS ROUGH. *JB

MY BOYFRIEND AND I WERE DRIVING MY CAR ON A CLEAR, SUNNY DAY AT HIGHWAY SPEEDS WITH THE AIR CONDITIONER RUNNING AND ALL WINDOWS CLOSED ON I-495 IN MARYLAND, WHEN WE HEARD A LOUD POP. THINKING THAT THERE WAS SOMETHING WRONG WITH THE CAR OR THE TIRES I PULLED TO THE SIDE OF THE ROAD WHERE I THEN DISCOVERED THAT IT WAS THE MOON ROOF WIND DEFLECTOR SHATTERED. GLASS WAS FALLING IN THOUGH THE COVER FOR THE MOONROOF ON OUR HEAD. WE ENDED UP SWITCHING PLACES AND TAKING THE BACK ROADS TO THE DEALERSHIP. I CALLED THEM AND LET THEM KNOW WHAT HAPPENED AND FOUND THAT THEY WERE VERY ACCUSATORY. WE EXPLAINED THAT WE HAD NOT PASSED UNDER ANY OVERPASSES AND NO DEBRIS WERE OBSERVED EITHER VISUALLY OR HEARD WHILE IN THE CAR COMING FROM THE ROAD OR ANOTHER CAR. ONCE DROPPING IT OFF THEY TRIED TO MAKE ME FEEL AS IF IT WAS ME AND THAT MY INSURANCE MAY HAVE TO HANDLE IT. AFTER A MONTH OF DEALING WITH THEM THEY RETURNED THE CAR WITH A NEW MOON ROOF AND FRESHLY PAINTED REAR SPOILER. RECENTLY I FOUND AN ARTICLE IN THE WALL STREET JOURNAL STATING THAT TOYOTA MOTOR CORP IN RECALLING 71,000 05-06 SCION TC'S. THAT WAS A HUGE RELIEF TO ME, SEEING AS THE DEALERSHIP MADE IT SEEM THAT IT WAS A VERY LIMITED PROBLEM AND ONLY A FEW CASES HAVE COME ABOUT. *JB

AIRBAG DID NOT DEPLOY DURING A HEAD-ON COLLISION. MY CAR WAS TRAVELING AT 40 MPH WHEN STRUCK BY A 1/2 TON PICKUP TRUCK COMING FROM THE OPPOSITE DIRECTION. I SUSTAINED A SEVERE NECK STRAIN(WHIP LASH). *JB

THE FIRST NIGHT THAT I DROVE IT, I WAS IN THE HILLY COUNTRY AND NOTICED WHAT I THOUGHT WAS A SERIOUS PROBLEM. WITH LOW BEAM ON THE LIGHT DOES NOT SHINE ANY HIGHER THAN ABOUT 3 FEET OFF THE GROUND. GOING DOWN THE HILL THE LIGHTS ONLY SHINE ON THE BOTTOM OF THE HILL, NOT UP THE OTHER SIDE LIKE A NORMAL VEHICLE. WHEN I REACHED THE BOTTOM OF THE HILL, MY WIFE SCREAMED AT ME. THERE IN THE MIDDLE OF THE ROAD WAS A LARGE BUCK. THE LIGHTS DID NOT ILLUMINATE HIM. WITH ANOTHER CAR COMING I COULDN'T USE MY BRIGHT. I TOOK IT TO THE DEALER A FEW DAYS LATER BECAUSE THEY HAD ONLY 2 MECHANICS AND COULDN'T HANDLE ANYMORE WORK. THEY CALLED ME THAT FRIDAY AND TOLD ME TO BRING IT IN MONDAY. NO-ONE AT THAT DEALERSHIP KNEW HOW THE LIGHTS WERE SUPPOSED TO WORK. NO KNOWLEDGE OF THE TRUCKS THEY SELL. THE MASTER MECHANIC WORKED ON IT TWICE. HE TOLD ME THAT HE DROVE HIS DAUGHTERS TUNDRA AND THAT WHAT I HAD DESCRIBED WAS FACT. HE ALSO STATED THAT IT WAS VERY DANGEROUS. I HAVE CONTACTED TOYOTA CORPORATE COMPLAINTS. THEY HAD NO IDEA WHY IT WAS LIKE THAT. AFTER 3 TELEPHONE CALLS TO TRY AND GET SOME SATISFACTORY AFTER THE SALE CUSTOMER SERVICE, FROM A DEALERSHIP WHERE THERE IS NONE, I WAS TOLD THAT THE DEALERSHIP CLOSED MY CASE. I WILL NOT DRIVE AT NIGHT. TOO DANGEROUS. *JB

WE WERE INVOLVED IN AN AUTO ACCIDENT IN MY TOYOTA PRIUS. THE ACCIDENT ACTUALLY INVOLVED 2 COLLISIONS. THE FIRST COLLISION WAS INTO A SEMI. SUBSEQUENTLY, THE CAR SPUN AROUND AND CAUSED A SECOND COLLISION AS WE HIT THE GUARDRAIL HEAD ON. MY GRANDDAUGHTER (10 YRS OLD) WAS SITTING BEHIND THE DRIVER. EVEN THOUGH SHE WAS BUCKLED UP, SHE WAS THROWN TO THE FLOOR SERIOUSLY INJURING HERSELF. THE LOCKING MECHANISM WHICH IS SUPPOSE TO HOLD THE BACK OF THE REAR SEAT IN ITS UPRIGHT POSITION (WHERE SHE WAS SITTING AS A PASSENGER) BROKE FROM THE IMPACT. CONSEQUENTLY, AS THE BACK OF THE SEAT CAME DOWN ON HER BACK AT SUCH A CRUCIAL TIME DURING THE STRONG IMPACT, THE CHILD WAS THROWN FORWARD, ARMS UP, AND SHE WAS PUSHED DOWN AND OUT OF THE SEAT BELT AND ONTO THE FLOOR. FORTUNATELY, SHE SURVIVED. ALTHOUGH, IT IS NOT CERTAIN AS YET WHETHER SHE WILL REQUIRE SURGERY TO HER ORBITAL BONE AND PLASTIC SURGERY DUE TO A LACERATION ON HER FACE. *JB