SCION Complaints

OUR 2004 PRIUS ON FOUR SEPARATE OCCASIONS HAD A COMPLETE ENGINE SHUTDOWN WITH LOTS OF INDICATOR LIGHTS LIT ON THE DASHBOARD. THIS HAPPENED TWICE WHILE WE WERE TRAVELING ON INTERSTATE HIGHWAYS IN TRAFFIC AT HIGHWAY SPEEDS, ONCE IN A TOYOTA DEALERSHIP WHILE THE VEHICLE WAS BEING SERVICED, AND ONCE AS WE PULLED INTO A TOYOTO DEALERSHIP FOR SERVICE. WE WERE NOT AWARE WE COULD SEND A COMPLAINT TO NHTSA UNTIL WE SAY TODAY'S MSNBC ARTICLE. THE FIRST ENGINE SHUTDOWN OCCURRED IN THE HYANNIS TOYOTA DEALERSHIP IN MASSACHUSETTS. THEY TOOK QUITE A WHILE TO FIX THE VEHICLE AND MADE SEVERAL PHONE CALLS TO TOYOTA ENGINEERS FOR HELP. THEY WROTE ON OUR RECEIPT: "NEEDS TRANS REPLACEMENT FOR PERMANENT REPAIR." AFTER WE LEFT MASSACHUSETTS WE DROVE ACROSS COUNTRY TOWARD OUR HOME IN CALIFORNIA. THE OTHER THREE ENGINE SHUTDOWNS HAPPENED DURING THIS TRIP. WE HAD TO BE TOWED (AT TOYOTA'S EXPENSE) TWICE AS A RESULT OF THE INTERSTATE ENGINE SHUTDOWNS AND ENDED UP AT A TOYOTA DEALERSHIP IN JACKSON, MISSISSIPPI. WE HAD TO STAY SEVERAL DAYS AT OUR OWN EXPENSE WHILE THEY REPAIRED THE VEHICLE, AGAIN CONSULTING SEVERAL TIMES WITH TOYOTA ENGINEERS DURING THE REPAIR. AFTER WE REACHED CALIFORNIA WE TOOK THE VEHICLE TO SOUTH BAY TOYOTA AND REQUESTED THE "PERMANENT" REPAIR DESCRIBED ON THE HYANNIS TOYOTA RECEIPT. WE WERE TOLD THEY WOULD DO NOTHING BECAUSE THERE WAS NO INDICATOR SHOWING ANY PROBLEMS AT THAT TIME. WE MADE SEVERAL PHONE CALLS TO TOYOTA BUT WERE UNABLE TO GET THEM TO DO ANYTHING FURTHER TO OUR CAR.

THE VEHICLE STARTED SHAKING UNCONTROLLABLY AND A LOUD KNOCKING NOISE HAD COME FROM THE FRONT OF THE VEHICLE. THE DRIVER WAS ABLE TO CONTROL THE VEHICLE, AND TOOK IT TO THE DEALER. HOWEVER, THE MECHANIC MAINTAINED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK THE VEHICLE WOULD KNOCK AND SHAKE AFTER BEING STARTED. WHEN DRIVING ON THE FREEWAY, THE VEHICLE WOULD RATTLE AND FELT AS IF THE VEHICLE COULD NOT BE CONTROLLED DUE TO THE SHAKING OF THE MOTOR. THE MECHANIC FOUND VARIOUS PROBLEMS WITH THE AIR HOSE MOUNTS, AIR CLEANING HOUSINGS AND LATER THE MOTOR AND ENGINE MOUNTS NEEDED REPLACEMENT DUE TO WEAKNESS. THE TRANSMISSION MOUNTS AND THE RIGHT SIDE ENGINE MOUNT WERE REMOVED AND REPLACED. *SC

WHILE DRIVING 65 MPH A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED IT TO SHATTER. *NM

IN STOP & GO BUMPER-TO-BUMPER TRAFFIC, MY CLIENT TOOK HER FOOT OFF OF THE BRAKE OF 2005 TOYOTA SCION XA, AND CAR ACCELERATED ON ITS OWN. AFTER CRASH, CLIENT COULD NOT SHIFT CAR FROM DRIVE INTO PARK POSITION.

DRIVING AT MODERATE SPEED WITH THE WINDOWS DOWN MAKES VERY LOUD, LOW-PITCH NOISES INSIDE THE CAB THAT ARE SOMEWHAT PAINFUL TO THE EARS AND HEAD. SOMETIMES IT'S WHEN THEY ARE ALL FULLY OPEN OR AT DIFFERENT LEVELS WITH DIFFERENT COMBINATIONS OPEN OFF THE FOUR. IT'S VERY HARD TO HAVE THE WINDOWS DOWN COMFORTABLY AND NOT HAVE TO DEAL WITH THIS ISSUE. *AK

WHILE DRIVING WITH THE SUN ROOF OPEN, THE FRONT DEFLECTOR OF THE ASSEMBLY SHATTERED, SPRAYING PIECES OF BROKEN GLASS INTO THE PASSENGER COMPARTMENT, CAUSING ME TO LOSE CONTROL OF THE VEHICLE AS I WAS HIT IN THE FACE AND HEAD BY GLASS. I WAS ABLE TO MAINTAIN CONTROL OF THE CAR AS A PIECE OF GLASS HIT MY SUNGLASS LENS, SAVING ME FROM A POSSIBLE EYE INJURY. THE INTERIOR OF THE CAR WAS LITTERED WITH SHARP, JAGGED PIECES OF GLASS AND THANKFULLY I WAS ALONE IN THE VEHICLE, SAVING A PASSENGER FROM POSSIBLE INJURY. I HAVE YET TO CONTACT A DEALER OR SCION BUT WILL DO SO AFTER THE WEEKEND. I AM AWARE OF OTHER REPORTS AND COMPLAINTS WITH REGARD TO THE SAME THING HAPPING TO OTHERS. SCION OBVIOUSLY ENGINEERED A FRAGILE PIECE OF GLASS DESIGNED TO STAND NEARLY PERPENDICULAR TO THE ROAD WITH THE VEHICLE IN MOTION AND SUN ROOF OPEN. I HAVE RECENTLY NOTICED A POPPING SOUND COMING FROM THE ROOF INDICATING TO ME SOME SORT OF STRESS IN THE STRUCTURE. WHILE NOT INJURED DURING THE INCIDENT, I DID GET CUT CLEANING THE SHARP GLASS FROM THE INTERIOR OF THE CAR. THE VEHICLE I AM REPORTING IS A 2005 SCIN TC. I MIGHT ALSO NOTE THAT THE 888 PHONE NUMBER LISTED ON THIS PAGE IS NOT OPERABLE.*AK

WHILE DRIVING AT ANY SPEED VEHICLE PULLED TO THE RIGHT. DEALER HAD NO SOLUTION FOR THE PROBLEM AT THIS TIME. *AK

WHILE DRIVING WITH THE SUN ROOF OPEN THE GLASS DEFLECTOR BROKE COVERING THE CONSUMER IN GLASS. THE CONSUMER WAS TRAVELING AT 55 MPH. *JB THE GLASS DIDN'T APPEAR TO BE SAFETY GLASS BECAUSE IT BROKE INTO LARGE SHARP PIECES. THE CONSUMER'S EYE WAS SCRATCHED BY A PIECE OF GLASS. CONSUMER WANT THE MANUFACTURER TO INVESTIGATE THIS PROBLEM AND CHANGE THE WAY THIS REFLECTOR IS CONSTRUCTED FOR THE SAFETY OF ALL OWNERS. *BF *NM

2005 TOYOTA SCION WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS FAILED TO DEPLOY.*MR THE DRIVER AND PASSENGER WERE SERIOUSLY INJURED. *JB

AFTER JUST FOUR MONTHS THE PAINT IS CHIPPING, FLAKING, SCRATCHING REALLY BAD. *NM