SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SCION TC- SAN PEDRO, CA
MY SCION TC WAS TAKEN TO DCH TOYOTA & SCION OF TORRANCE FOR OIL CONSUMPTION TEST ON MAR 03, 2015 AT 129,050 MILES AND AGAIN ON MAY 21, 2015 AT 132,611 MILES. NO ACTION REGARDING HIGH OIL CONSUMPTION WAS TAKEN. ON OCT 5, 2015 WHILE DRIVING ON 110 FWY IN LA ENGINE SUDDENLY STOPPED WORKING AND CAR NEEDED TO BE SHIFT IN TO NEUTRAL IN ORDER TO ROLL TO THE SIDE. THIS PUT ME IN TO GRATE DANGER SINCE EVERYTHING STOPPED WORKING. CAR WAS TOWED TO IN TO SHOP WHERE MECHANIC DIAGNOSED THAT ENGINE HAS SEIZED. IT HAD LOW OIL LEVEL AND ALUMINUM RESIDUE IN IT. HIS CONCLUSION BASED ON TOYOTA OWN ADMIT ION OF HIGH OIL CONSUMPTION AND FACT THAT CAR HAD AT THE TIME 136,816 MILES AND NEXT SCHEDULED OIL CHANGE SUPPOSE TO BE AT 139,387 MILES. I HAD TO REPLACE ENGINE AND CLUTCH TO HAVE CAR RUNNING AGAIN. I CONTACTED TOYOTA FOR REIMBURSEMENT ACCORDING WARRANTY ENHANCEMENT NOTIFICATION - ZE7. THEIR RESPONSE WERE THAT I DO NOT MEET CRITERIA FOR REIMBURSEMENT. MY OPINION IS THAT THEY HAVE MANUFACTURING PROBLEM WITH MANY SCION TC ENGINES IN REGARD OF HIGH OIL CONSUMPTION AND THAT THEY SHOULD BE RESPONSIBLE FOR REPAIR COST. THEY KNOW ABOUT IT AND THEY DID NOTHING WHEN I BROUGHT CAR TWICE FOR TEST AND REPAIR.
Source: NHTSA WEB SITE -
2005 SCION TC- BREA, CA
TL* THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE SUN ROOF GLASS EXPLODED AND SHATTERED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SCION TC- BUFORD, GA
I HAVE A TOYOTA SCION TC AND IT HAS BEEN CONSUMING OIL EVERY 1200 MILES NOW IT'S EVEN LESS MY ENGINE ALMOST STARTED TO LOCK UP BECAUSE THERE WAS NO AIR ON I DID THE OIL CONSUMPTION TEST THEY SAID I PASSED ON MY PAPERWORK IT HAS THEM ADDING OIL AND I ONLY DROVE 1100 MILES THAT'S NOT NORMAL THEY'RE TELLING ME THEY CANNOT FIX MY CAR AND THE NEXT TEST I TAKE IS GOING TO BE IN SIX MONTHS SO I HAVE TO ADD A QUART OF OIL FOR EVERY THOUSAND MILES
Source: NHTSA WEB SITE -
2006 SCION XB- WAILUKU, HI
THE RUBBER PIECE THAT COVERS THE SWITCH FOR THE REAR HATCH HAS MELTED FOR THE THIRD TIME. I HAD IT REPLACED UNDER WARRANTY THE FIRST TIME AND THEN AGAIN WHEN THE WHOLE GARNISH FELL OFF AND WAS REPLACED UNDER A "WARRANTY ENHANCEMENT". IN OTHER WORDS A RECALL BECAUSE IT HAD HAPPENED TO SO MANY SCION XB OWNERS. I AM VERY DISAPPOINTED THAT THEY CONTINUE TO REPLACE A DEFECTIVE PART WITH A DEFECTIVE PART! NOW I AM SUPPOSED TO FORK OUT $90.00 FOR ANOTHER PART THAT IS GOING TO EVENTUALLY DO THE SAME THING. THIS IS CLEARLY A WIDESPREAD PROBLEM. ALL YOU HAVE TO DO IS A SEARCH FOR "MELTED SWICH COVERS ON SCION XB" ON YOUR COMPUTER AND IT BRINGS UP MANY SITES. THERE ARE BLOGS AND EVEN A FACEBOOK PAGE DEDICATED TO THE FAULTY HANDLES! WHEN THERE ARE COMPANIES WHO ARE MAKING A PROFIT PRODUCING ENHANCED REPLACEMENT PARTS FOR YOUR CAR BECAUSE TOYOTA WON'T SOMETHING IS WRONG. I WILL BE BUYING MY REPLACEMENT PARTS FROM THEM. VERY DISAPPOINTED IN TOYOTA.
Source: NHTSA WEB SITE -
2006 SCION TC- ABINGDON, MD
TL* THE CONTACT OWNS A 2006 TOYOTA SCION TC. WHILE PARKED, THE VEHICLE ACCELERATED WITHOUT NOTICE. THE VEHICLE WAS ALSO MOVED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE THROTTLE BECAME STUCK. THE VEHICLE WAS TOWED TO A DEALER WHO COULD NOT DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 SCION XD- HUMBLE, TX
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XD. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BEARING TO THE WATER PUMP FRACTURED AND CAUSED THE DRIVE BELT TO FRACTURE. IN ADDITION, THE ENGINE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP BEARING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 SCION XB- CHATSWORTH, CA
TL* THE CONTACT OWNS A 2012 SCION XB. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED, THE STEERING WHEEL WAS TIGHT, AND SMOKE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. THE VEHICLE ERUPTED INTO FLAMES AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THEY WOULD SEND AN INSPECTOR; HOWEVER, NO ONE WAS SENT FOR A YEAR. THE INSURANCE COMPANY HAD A FIRE INSPECTOR WHO DIAGNOSED THAT THE NUMBER ONE CYLINDER ROD FRACTURED AND CAUSED A HOLE FOR OIL TO LEAK OUT OF, WHICH LED TO THE FIRE. THE FIRE CAUSED CATASTROPHIC FAILURE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 SCION XB- BOSTON, MA
TL* THE CONTACT OWNS A 2014 SCION XB. THE CONTACT STATED THAT THERE WAS PREMATURE RUST ON THE ROOF OF THE VEHICLE, WHICH PROGRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO PAINTED THE TOP OF THE WINDSHIELD NEAR THE ROOF. THE EXTENSIVE RUST WAS NOT COATED BY THE DEALER. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY PERSIST. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 02/19/16 *BF *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SCION TC- FAN BRUNO, CA
TL* THE CONTACT OWNS A 2009 TOYOTA SCION TC EQUIPPED WITH MICHELIN PILOT SPORT A/S PLUS TIRES, SIZE 215/45/R17 (NA). WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT AND CAUSED THE VEHICLE TO CRASH INTO A GUARDRAIL. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE TIRE WAS A REPLACEMENT TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 56,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Source: NHTSA WEB SITE -
2013 SCION FR-S- CLEAR WATER, FL
TL* THE CONTACT OWNS A 2013 SCION FR-S. WHILE DRIVING 5 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE