SPRINTER Complaints

I WAS DRIVING A 2006 ITASCA NAVION CLASS C RV WITH A DODGE-SPRINTER CHASSIS (BUILT ON JULY 2005) AND CRUISING AT 65 MPH, WHEN GOING UP A SLIGHT INCLINE, THE SPEED DROPPED DRASTICALLY TO 50 MPH, UNRESPONSIVE TO FURTHER ACCELERATOR PRESSURE. A REDUCED POWER MODE SUBSEQUENTLY ENSUED AND THE CHECK ENGINE LIGHT CAME ON. IT WAS A POTENTIALLY HAZARDOUS SITUATION BECAUSE OF THE VEHICLES FOLLOWING BEHIND AND THE REDUCTION IN POWER MADE IT MORE DIFFICULT TO EXECUTE MANEUVERS IN ACCORDANCE WITH THE FLOW OF TRAFFIC. THE VEHICLE WAS TOWED TO A DEALERSHIP WHERE A LEAKING TURBO RESONATOR WAS FOUND CAUSING THE PROBLEM THE PART WAS REPLACED UNDER WARRANTY AND NORMAL FUNCTION WAS RESTORED. *NM

RE: 2006 CHRYSLER PACIFICA ON FRIDAY, DECEMBER 8, 2006, MY 2006 CHRYSLER PACIFICA STALLED ON RT. 78 E., BETWEEN EXISTS 17 AND 18 OF THAT ROAD (THE FLEMINGTON/ANNANDALE, NJ EXISTS). AT THAT TIME, WHEN I ACCELERATED THE GAS PEDDLE, THE VEHICLE MOVED SLOWER AND SLOWER, UNTIL IT CAME TO A COMPLETE STOP. THERE WERE NO SIGNS OR WARNING LIGHTS OF ANY ENGINE OR OTHER TYPE OF FAILURE. I THEN NOTICED THAT THE VEHICLE HAD SHIFTED GEARS ON ITS OWN. I IMMEDIATELY SHIFTED THE GEAR BACK TO DRIVE, BUT THE VEHICLE WAS STILL MOVING VERY SLOWLY. BEING ON RT. 78, I WAS SURROUNDED BY TRAFFIC GOING 70-80 MILES PER HOUR, WITH MERGING TRAFFIC TO MY RIGHT. THERE WERE SEVERAL CARS AND TRUCKS DRIVING AROUND ME WHO MISSED HITTING ME BY ONLY INCHES. WHEN I CONTACTED MY DEALER (BROWN-DAUB) TO ADVISE THEM OF THIS INCIDENT, I RECEIVED VERY RUDE TREATMENT. I WOULD LIKE TO POINT OUT THAT AT NO TIME WAS I EVER ADVISED OF A CURRENT RECALL FOR THE EXACT PROBLEM THAT I DESCRIBED TO BROWN-DAUB. THIS IS NOT ACCEPTABLE, AND I BELIEVE THAT FAILURE TO PROVIDE NOTICE OF A MAJOR DEFECT IN A VEHICLE SHOULD RESULT IN PAYMENT OF BOTH ACTUAL AND PUNITIVE DAMAGES TO THE CONSUMER. AFTER DOING SOME RESEARCH, I FOUND THAT THE NHTSA IS INVESTIGATING THIS EXACT FAILURE IN 2005-2006 CHRYSLER PACIFICAS. THE PROBLEM PERTAINS TO THE "FUEL PUMP MODULE AND/OR THE POWERTRAIN CONTROL MODULE SOFTWARE," WHICH MAY CAUSE THE ENGINE TO STALL. AT THIS TIME, I AM STILL IN THE PROCESS OF RESOLVING THIS MATTER WITH BROWN-DAUB. I AM FILING THIS REPORT IN THE HOPES THAT IT MAY HELP OTHERS. WHEN READING THIS REPORT, PLEASE REMEMBER TO NOTE THAT, ALTHOUGH I WAS SPARED ON DECEMBER 8, 2006, THAT DAY, THERE COULD HAVE BEEN SEVERAL DEATHS, INJURIES, AND UNNECESSARY PAIN AND SUFFERING TO ALL THE FAMILIES OF THOSE AFFECTED. I BELIEVE THAT A MORE THOROUGH INSPECTION OF NEW/CERTIFIED VEHICLES SHOULD BE REQUIRED BY THE GOVERNMENT, PRIOR TO ANY SALE. PLEASE, LET'S THINK IN TERMS OF BEING PROACTIVE. *NM

"TURBO RESONATOR" FAILED AT HIGHWAY SPEED ON A MAJOR INTERSTATE CAUSING SEVERE LOSS OF POWER AND NEAR COLLISION. *JB VEHICLE IS WINNEBAGO VUW*GTB

PURCHASED A NEW '06 GULFSTREAM RV YESTERDAY. (BUILT ON A '05 DODGE/FREIGHTLINER SPRINTER 3500 CHASSIS) HAD 480 (DELIVERY) MILES ON IT. DRIVING HOME FROM SOUTHERN CALIFORNIA, AT ~790 MILES ON ODOMETER, ENGINE SUDDENLY CUT MOMENTARILY, RPMS AND POWER FELL, CHECK ENGINE LIGHT WENT ON, AND I WAS ON HWY 101 FOR ~30 MILES DOING 45 AS THE REST OF TRAFFIC MOVED AT TYPICAL 80 MPH (NO OTHER CHOICES BUT THE HIGHWAY). VERY DANGEROUS. THERE IS NO APPARENT PROBLEM. I WILL HAVE IT SERVICED TOMORROW. I SUSPECT THE WELL KNOWN TURBO RESONATOR CRACK WHICH I HAVE NOW READ ABOUT AND RESEARCHED ON THE INTERNET. *JB

I HAVE A 2005 DODGE DURANGO THAT TURNS OFF WHILE I AM DRIVING , IT HAS DONE THIS NUMEROUS TIMES AND I HAVE REPORTED THIS TO THE DEALERSHIP AND THEIR RESPONSE HAS BEEN VERY RELUCTANT TO HELP FIX THE PROBLEM . I HAVE NOTIFIED THEM THAT WHEN I AM ON THE ROAD IT IS A HAZARD TO ME AND MY FAMILY AS WELL AS OTHER MOTORIST . I REQUESTED THAT THEY NEED TO BE VERY DILIGENT AND THAT THIS NEEDS TO BE TAKEN VERY SERIOUSLY FOR THE SAFETY OF ALL WHO DRIVE ON THE PUBLIC ROAD. *NM

I PURCHASED A 2006 DODGE SPRINTER MOTOR HOME AND WITH ONLY 2,000 MILES THE ENGINE LOST POWER WHILE TRAVELING ON THE INTERSTATE. LUCKILY TRAFFIC WAS LIGHT AND I WAS ABLE TO HAVE ENOUGH POWER TO GET OFF AT THE CLOSEST EXIT AND CALLED THE DAIMLER/CHRYSLER HOTLINE OBTAINED THE NAME OF THE NEAREST REPAIR DEALER. I EXPLAINED MY SITUATION TO THE REPAIR SHOP AND THEY NEW EXACTLY WHAT THE PROBLEM WAS AND HAD THE PART AVAILABLE. THE PROBLEM WAS A CRACKED TURBO RESONATOR WHICH IS MADE OUT OF PLASTIC AND REPLACED WITH A NEW UPDATED VERSION. THE REPAIRMAN SAID THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND DAIMLER/CHRYSLER IS AWARE OF IT AND THAT THEY ARE NOW REPLACING THE PART WITH A MORE RELIABLE ONE. MY COMPLAINT IS IF I WERE IN HEAVY TRAFFIC THE LOSS OF POWER COULD HAVE CAUSED ME TO HIT SOMEONE OR I COULD HAVE BEEN HIT. SPRINTERS ARE USED IN MANY APPLICATIONS INCLUDING AMBULANCES, AND AS OF THIS DATE DODGE HAS NOT ISSUED A WARNING OR RECALL ON THEIR WEB SITE. *JB

LEAVING THE TOWN OF LAKESIDE, OR MADE LEFT TURN ONTO THE 101 HWY WITH TRAFFIC NOT VISIBLE DUE TO A CURVE BOTH WAYS, ACCELERATED TO GET UP TO FREEWAY SPEED FOR SAFETY. FOUND THE VEHICLE WOULD NOT SHIFT OUT OF THIRD GEAR. DROVE 4-5 MILES BEFORE I COULD TURN OFF THE FREEWAY. I PARKED HEADED DOWNHILL, TURNED OFF THE ENGINE AND OPENED THE HOOD. I THEN WENT INTO THE STORE TO USE PHONE; HAD NO LUCK FINDING SERVICE. I FELT I MIGHT BE ABLE TO GO BACK TO MY DESTINATION IN THIRD GEAR SO GAVE IT A TRY. WHEN I PUT THE HOOD DOWN THE SUPPORT WAS SO WEAK IT BENT AND I HAD TO HAMMER IT OUT OF THE WAY TO CLOSE THE HOOD. I FOUND SOMETHING MIGHT HAVE RESET ITSELF AS IT SHIFTED NORMALLY ONCE I RESTARTED THE ENGINE. THIS HAPPENED TWICE MORE IN THE YEAR 2005. THE FIX EACH TIME WAS TO TURN OFF THE ENGINE AND RESTART. NO RED LIGHT . JUNE 23, 06 BEFORE I TRAVELED OUT OF STATE WENT TO LOCAL DEALERSHIP STARTING FIASCO WITH THREE DEALERSHIPS (SUPPOSEDLY AUTHORIZED AND CERTIFIED TO WORK ON THIS VEHICLE) COULDN'T GET IT FIXED UNTIL MERCEDES BENZ MECHANIC WAS BROUGHT IN AND IT WAS DONE WITHIN THE MORNING OF THAT DAY. TRANSMISSION CONTROL MODULE WAS REPLACED THREE TIMES; THE GEAR SHIFT WAS REPLACED AND THE TRANSMISSION WAS REPLACED UNNECESSARILY AT LESS THAN 8K MILES . THE REPAIR DONE IS UNCLEAR TO ME; BUT, SUPPOSEDLY THE CULPRIT IS THE RESONATOR. IT WAS REMARKED IN EMAIL TO [email protected] BY CHRYSLERDAIMLER REP, IT WAS THE FAULT OF WINNEBAGO INDUSTRIES INSTALLATION OF A SIRIUS RADIO ON THE PRODUCTION LINE; THEY ARE DISCUSSING THIS BETWEEN THEM NOW. WHILE THE TWO ARE ATTEMPTING TO PLACE BLAME ANYWHERE ELSE BUT ON THEMSELVES, PEOPLE ARE IN JEOPARDY OF THEIR LIVES THE LONGER THIS ISSUE IS PUT OFF. PLEASE ASSIGN SOMEONE TO CHECK OUT THE YAHOO GROUPS FORUM: VIEW-NAVION AND VIEW-NAVIONTECH THERE ARE 25 INCIDENCES OF LIMP HOME MODE (LOSING POWER) IN THE DATABASE. *NM

VEHICLE SUDDENLY LOST POWER ON FREEWAY, CREATING A DANGEROUS SITUATION. HAD TO BE TOWED TO DEALER. DEALER TRACED PROBLEM TO TURBO RESONATOR FAILURE, A WELL-KNOWN AND DOCUMENTED PROBLEM WITH DODGE SPRINTER VANS. *NM

I PURCHASED AN ITASCA NAVION WHICH IS BUILT ON A 2006 DODGE SPRINTER 3500 CHASSIS. THE MERCEDES ENGINE, I FOUND OUT AFTER OURS FAILED, HAS A HISTORY OF PROBLEMS WITH THE TURBO RESONATOR OPENING UP, RESULTING IN THE ENGINE GOING INTO A "LIMP HOME MODE" WHERE THE VEHICLE OPERATES AT 200 RPM OR LESS. I WAS TRAVELING SOUTHBOUNG ON THE 101 HIGHWAY SOUTH OF SANTA BARBARA WHICH IS A HILLY 2 LANE HIGHWAY. DUE TO THE RPM RESTRICTION ON THE ENGINE, THE VEHICLE WOULD DRAMATICALLY LOSE POWER AND SPEED ON THE SLIGHTEST INCLINE. IT WAS ON ONE SUCH INCLINE THAT I FOUND MYSELF WITH A LARGE 18 WHEELER BEARING DOWN ON ME IN THE #2 LANE. DUE TO THE SMALL INCLINE WE HAD JUST ENCOUNTERED, MY SPEED DROPPED TO BELOW 20 MPH. THERE WAS HEAVY TRAFFIC IN THE #1 LANE, SO NEITHER THE 18 WHEELER NOR I COULD JUMP INTO THE #1 LANE TO AVOID AN ACCIDENT. RATHER THAN FORCING THE 18 WHEELER TO LOCK UP TO SLOW DOWN, I DOVE INTO A VERY NARROW SHOULDER WITH WHAT APPEARED TO BE A STEEP DROPOFF. HAD THE SHOULD NOT BEEN WIDE ENOUGH, I DO NOT BELIEVE THAT IT WAS POSSIBLE TO AVOID INJURY OR DEATH ON THIS INCIDENT. GREATLY SHAKEN, I WAS FORCED TO TAKE SIDE STREETS ALL THE WAY BACK TO MY HOME IN ALTADENA, CA. I HAD MY VEHICLE TAKEN TO A DODGE DEALERSHIP FOR REPAIR, WHERE THE MECHANIC KNEW EXACTLY WHAT THE PROBLEM WAS WITHOUT LOOKING AT IT. THE PART WAS REPLACED WITH THE SAME NON-UPGRADED PART. FROM THE RESEARCH I HAVE DONE SINCE THIS INCIDENT, I HAVE FOUND THAT THIS PROBLEM HAS BEEN WELL KNOWN FOR SEVERAL MONTHS, AND I HAVE HEARD OF FAILURES ON THE REPLACEMENT UNITS AS WELL.

TURBO RESONATOR IN 2005 DODGE SPRINTER DEVELOPED A LEAK, PROMPTING "LIMP HOME MODE." "LIMP HOME MODE" REDUCED SPEED SIGNIFICANTLY--35 MPH ON HIGHWAY--WHICH IS UNSAFE. *JB