2020 SUBARU ASCENT Complaints

MY BATTERY HAS FAILED MULTIPLE TIMES. THE FIRST TIME AFTER DRIVING FOR A SHORT DISTANCE AND PARKING AND USING ACCESSORY MODE X 10 MIN. THE SECOND AFTER SITTING IN MY DRIVEWAY FOR TWO DAYS. AT THAT POINT, I WAS TOLD THAT THERE WAS A "FAULTY CELL" IN MY ORIGINAL BATTER AND THE BATTERY WAS REPLACED. THE THIRD TIME AFTER HAVING THE REAR GATE AND DOORS OPEN FOR APPROXIMATELY 30 MIN TO VACUUM THE CAR. THE FORTH AFTER DRIVING A SHORT DISTANCE TO THE GROCERY STORE AND WAITING WITH THE CAR IN ACCESSORY MODE FOR APPROXIMATELY 10 MINUTES FOR MY GROCERIES TO BE BROUGHT OUT. THIS LAST TIME IT WAS BELOW FREEZING OUTDOORS. I WAS FORTUNATE ENOUGH TO BE NEAR A STORE AND NOT HAVE MY TWO YOUNG CHILDREN IN THE CAR. I HAD CHOSEN TO DO GROCERY PICK-UP TO REDUCE MY PANDEMIC RISK, HOWEVER, I HAD TO WAIT INSIDE THE STORE FOR SOMEONE TO COME AND JUMP MY BATTERY.

BOUGHT THIS VEHICLE JULY 2020. SO IT'S BEEN 8 MONTHS AND ALREADY THERE'S A CRACK IN OUR FRONT WINDSHIELD

RIGHT FRONT ROTOR WARPED DEALER CHANGED AT 6,000 MILES AND ROTOR IS WARPED AGAIN KEEPS HAPPENING (LIBERTY SUBARU EMERSON NJ) DEALER WILL NOT REPLACE THE ROTORS, FRONT OF VEHICLE SHAKES WHEN APPLYING BRAKES ,

THE VEHICLE'S BATTERY CONSTANTLY DIES DESPITE GETTING A NEW BATTERY INSTALLED, EVEN AFTER THE VEHICLE HAS BEEN RECENTLY DRIVEN AND EVERYTHING WAS TURNED OFF WHEN PARKED IN THE GARAGE.

MY 2020 SUBARU ASCENT TOURING HAS 8500 MILES ON IT. I PURCHASED IT IN NOVEMBER 2019. THE BATTERY HAS "DIED" ABOUT 5-6 TIMES SINCE I PURCHASED THE VEHICLE. I DRIVE MY SUBARU USUALLY ON SHORT TRIPS AND ONE LONG TRIP PER YEAR. I HAVE REPORTED THE DEAD BATTERY ISSUE SEVERAL TIMES TO MY LOCAL SUBARU DEALER AND THEY ALWAYS SAY NOTHING IS WRONG WITH MY BATTERY. I COULD DRIVE MY CAR ON A SHORT TRIP ONE DAY AND THEN THE NEXT DAY WHEN I TRY TO START MY CAR, THE BATTERY IS DEAD.

I WAS PARKED CURBSIDE WAITING FOR A FOOD ORDER WITH MY TWO KIDS IN THE BACK. AFTER ABOUT 5 MINUTES OF THE CAR BEING TURNED OFF WHILE WE WERE IN THE CAR, AND ONCE WE GOT OUR FOOD. I WENT TO START UP THE CAR AND IT WOULD NO LONGER START. IT'S WORTH NOTING THAT THE INFOTAINMENT SYSTEM STAYED ON SINCE WE WERE STILL IN THE CAR. AND EVEN WITH THE PUSH BUTTON, EVEN WHEN I TRIED TO COMPLETELY POWER DOWN THE CAR, THE CAR WOULD NOT TURN OFF. THEN WHEN I TRIED TO START THE CAR AGAIN WITH THE PUSH BUTTON START, IT WOULD NO LONGER START. BUT THE CAR HAD PLENTY OF VOLTAGE. I ALSO COULDN'T GET THE DOME LIGHTS TO TURN OFF AND THE INFOTAINMENT SYSTEM WAS STILL ON. I COULDN'T POWER EVERYTHING DOWN SO I COULD DO A CLEAN START FROM ZERO. WHEN THE PARKING LOT SECURITY BROUGHT A BOOSTER PACK, SINCE THE TERMINALS AND CABLES HAD NO INDICATION OF POSITIVE AND NEGATIVE WE DIDN'T TRY TO JUMP THE CAR. WE PRESSED THE PUSH BUTTON TO TRY TO START THE CAR ON IT'S OWN AGAIN AND THE LIGHTS WOULD FLASH AND THERE WAS A RAPID TICKING SOUND. WE LEFT IT ALONE FOR ANOTHER FIVE MINUTES AND IT STARTED RIGHT UP.

SPONTANEOUS CRACK IN THE WINDSHIELD AFTER A COLDEST NIGHT IN MY REGION VEHICLE WAS DRIVEN HOME WITH NO VISIBLE CRACK AND WHEN I WENT TO THE CAR THE NEXT MORNING TO DRIVE AWAY, THERE WAS A CRACK IN THE WINDSHIELD.

V1.THE BATTERY DIED WITHIN 6 MONTHS 4 TIMES :FIRST TIME AUG. 21. 2020 , THAN DEC. 03.2021 , DEC 24.2021 AND JAN.04.2021 2.THE STEREO SYSTEM IS NOT WORKING PROPERLY SOUND CUTTING OFF FREQUENTLY. 3.BREAK PROBLEM. BEFORE 6 MONTHS THE BRAKES HAD TO BE REPLACED AND ARE STILL MAKING GRINDING UNUSUAL NOISE. EVEN AFTER MULTIPLE DEALER SERVICE NO IMPROVEMENT. ACTUAL BREAK ACTION NOT CONSISTENT AND NOT RELIABLE SAVE. 4.THE AC SYSTEM IS NOT FUNCTIONING PROPERLY - KICKS IN EVEN WHEN IN HEATING MODE. IN USING THE REMOTE START THE AC KICKS IN IMMEDIATELY AND CHANGING THE SETTINGS WILL NOT HELP. 5.THE EYESIGHT SYSTEM IS INCONSISTENT WITH THE WARNING LIGHTS COMING ON WHEN THERE IS NO PROBLEM? INSTEAD OF BEING A SAFETY FEATURE IT IS A DANGEROUS PROBLEM FEATURE. BECAUSE IT IS NOT RELIABLE MAKES SAFE DRIVING VERY DIFFICULT ? AND WE HAD CONSIDERED THIS SYSTEM AS A PLUS WHEN DECIDING ON SUBARU ASCENT. 6.PROBLEMS WITH TRUNK OPENING ? SOMETIMES WILL NOT WORK WITH KEY OR FROM THE INSIDE ? HAS TO BE OPENED MANUALLY. 7.OIL LEVEL SENSOR HAD TO BE REPLACED. 8.THE VIN NUMBER WAS LISTED TO HAVE A RECALL ? BUT WHEN CHECKING IT OUT IT SHOWED 0 RECALLS. WE CONSIDER THIS VERY STRANGE. 9.AFTER EACH VISIT TO THE DEALER, WE ARE TOLD THAT EVERYTHING IS FINE ? BUT ONE OR TWO DAYS LATER THE SAME PROBLEMS SHOW UP AGAIN. 10.BLUETOOTH SYSTEM KEEPS DELETING PHONES. 11.RPM GAUGE NOT FUNCTIONING. 12.MPG INDICATION NEVER CHANGES SHOWS ALWAYS SAME VALUE ? EVEN UNDER COMPLETELY DIFFERENT DRIVING CONDITIONS. I AM FILING THIS CLAIM FOR MAY DAUGHTER [XXX] BECAUSE I BOUGHT THE CAR AT THE TIME. ALSO THE PROBLEMS ARE ONGOING SINCE THE DATE LISTED BELOW INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE HAS 6700 MILES. VEHICLE HAS BEEN IN TO DEALER 2X ALREADY FOR BRAKE ISSUES. FRONT BRAKES STARTED MAKING VIBRATION, GRINDING AND VIBRATION ISSUES. ISSUE EXACERBATED WHILE GOING DOWNHILL OR LIGHTLY BEING ON THE BRAKES. THEY'VE REPLACED BRAKE ROTORS, PADS AND CALIPERS THE FIRST TIME. SECOND TIME THEY REPLACED PADS AND ROTORS. 250 MILES LATER GOING DOWN HILL THE BRAKES ARE VIBRATING AND MAKING A GROWLING NOISE

LOSS OF POWER (INTERMITTENT) WHILE DRIVING AT A CONSTANT LOWER SPEED AND OCCASIONALLY DURING ACCELERATION. ADDITIONALLY, WHEN GOING UP A HILL THE AUTOMATIC TRANSMISSION DROPS IN GEARS WHICH SIGNIFICANTLY INCREASES RPMS THEN ONCE ON FLAT ROAD THE VEHICLE TAKES SOME TIME TO CHANGE GEARS. IF I HIT THE GAS PEDAL ONCE AT THE TOP OF THE HILL, THE RPMS GO PAST 3.5. SO I WAIT UNTIL THE CAR SWITCHES GEARS BEFORE PRESSING THE GAS PEDAL.