2020 SUBARU ASCENT Complaints

THE VEHICLE WAS IN A PARKING LOT AND THE WINDSHIELD CRACKED ON ITS OWN. GETTING BACK INTO MY CAR I NOTICED A CRACK THAT STARTED ON THE DRIVER'S SIDE EDGE THAT WENT TOWARD THE CENTER OF THE WINDSHIELD.

THE FRONT WINDSHIELD CRACKED WHILE DRIVING WITHOUT A NOTICIBLE HIT TO THE WINDSHIELD. THE CRACK IS APPROXIMATELY HALF OF THE WINDSHIELD ON THE PASSENGER SIDE

I HAVE OWNED THIS VEHICLE SINCE LATE MAY 2020, AND I HAVE APPROXIMATELY 2,000 MILES ON THE ODOMETER. ON 7/25/20, I STARTED THE VEHICLE AND THERE WAS NO SOUND AT ALL FROM THE AUDIO SYSTEM - RADIO, NAVIGATION, VOICE COMMANDS, ETC. WERE ALL MUTE. I REBOOTED THE RADIO BY HOLDING DOWN THE POWER BUTTON UNTIL IT RESTARTED, BUT THIS DID NOT FIX THE ISSUE, DESPITE MULTIPLE REBOOTS. I CONTINUED TO DRIVE MY VEHICLE EACH DAY ON 7/26 AND 7/27, AND THE AUDIO DID NOT COME BACK. ON 7/29/20, I PLANNED TO CALL THE DEALER TO REPORT THE ISSUE. WHEN I WENT TO START MY VEHICLE, WHICH IS KEPT IN MY GARAGE, I DISCOVERED THAT THE BATTERY WAS COMPLETELY DEAD. AS SOON AS I TRIED TO START THE CAR, THE TAILGATE BEGAN BEEPING, AND THEN THE HEADLAMPS FLICKERED RANDOMLY FOR APPROXIMATELY ONE MINUTE. THERE IS NO POWER AT ALL IN THE VEHICLE, AND I AM UNABLE TO LOCK/UNLOCK THE CAR OR OPEN THE TAILGATE, EVEN MANUALLY. THERE WERE NO DOORS LEFT OPEN, NO LIGHTS LEFT ON - THE BATTERY SIMPLY DIED.

MY 2020 SUBARU ASCENT WINDSHIELD CRACKED ON 7/20/2020. IT STARTED IN THE LOWER PASSENGER SIDE. I HEARD A TICK LIKE A ROCK HIT IT BUT THERE WAS NOT A TRUCK IN FRONT OF ME. I WAS DRIVING ON THE HIGHWAY APPROX. 70 MPH, I94 WB BEFORE THE MOORLAND BLVD EXIT. (UPHILL) THERE IS A VERY SMALL ORIGIN AREA - IT IS UNDER THE FRONT HOOD. HARDLY WHERE A ROCK COULD IMPACT WHILE MOVING. WE JUST BOUGHT IT LATE MARCH 2020 - WE HAVE ABOUT 1250 MILES ON IT. I AM TRYING TO WORK WITH SUBARU, I STOPPED BY THE DEALER AND THEY TOOK PICTURES TO FILE A WARRANTY CLAIM. THE SERVICE DEPT MGR DID NOT THINK IT WOULD BE ACCEPTED SO I WANT TO FILE THIS CLAIM AS WELL.

THE CAR HAS HAD A DEAD BATTERY TWICE THROUGH THREE MONTHS OF OWNERSHIP. THE FIRST INCIDENT OCCURRED WHEN THE CAR WAS A MONTH AND A HALF OLD AND THE BATTERY WAS REPLACED BY THE DEALER. THE SECOND INCIDENT OCCURRED ONE MONTH LATER BUT BATTERY WAS RECHARGED INSTEAD OF REPLACED. THREE MONTHS LATER AT A REGULAR SERVICE THE DEALER ADVISED BATTERY CAPACITY WAS ONLY 75% INDICATING CONTINUED ABOVE NORMAL DRAINAGE.

DANGEROUS AUTOMATIC BACK UP BRAKES APPLY WHEN NOT NEEDED WHEN BACKING UP A TRAILER ON INCLINE (DRIVEWAY FOR INSTANCE). THIS CAN ONLY BE DISABLED BY FINDING THE DISABLE BUTTON ON THE VIDEO INFOTAINMENT SYSTEM, AND RE-ENGAGES AS SOON AS THE CAR IS SHIFTED TO DRIVE AS IS OFTEN NECESSARY IN THE BACK AND FORTH OF PARKING A TRAILER.

FOUND AROUND 1 INCH OF WATER SETTING UNDER DRIVER'S SEAT OF OUR 2020 SUBARU ASCENT TOURING, WITH ONLY 2500 MILES ON IT, AFTER THE CAR HAD BEEN SITTING FOR DAYS WITH RAIN STORMS. WIFE NOTICES A SLOSHING SOUND WHILE SHE DROVE IT 1 MILE AND BACK HOME. TOOK IT TO THE DEALER AND THEY KEPT IT, BUT COULDN'T INITIALLY FIND THE LEAK. THE VEHICLE HAD A COMPLAINT OF A WATER LEAK PRIOR, WITH NO DEALER ACTION. AFTER TWO WEEKS OF LOOKING, THE DEALER SAID IT WAS A MISSING OR POORLY INSTALLED GROMMET ON THE FIRE WALL AROUND THE MAIN WIRING HARNESS, WHICH ALLOWED WATER TO FLOW INTO THE PASSENGER COMPARTMENT. THEY ARE ATTEMPTING TO REPLACE THE ENTIRE CARPET AND PUTTING IN A NEW WIRING HARNESS, WHICH WOULD INDICATE A POTENTIAL FOR MOLD AND ELECTRICAL ISSUES DUE TO POOR GROMMET INSTALLATION ON THE FIREWALL. IF THIS VEHICLE HAD NOT BEEN SITTING OUTSIDE, THE ISSUE WOULDN'T OF BEEN FOUND FOR A LONG TIME, CAUSING MOLD AND POTENTIAL ELECTRICAL FIRES IN THE PASSENGER COMPARTMENT. HOPEFULLY, THIS WILL SAVE LIVES AND KEEP PEOPLE HEALTHY, IF THEY CHECK THEIR FIREWALL GROMMETS FOR POOR INSTALLATION.

WE PURCHASED A NEW VEHICLE AND WITHIN 400 MILES THE BATTERY WAS COMPLETELY DEAD. NO LIGHTS WERE LEFT ON OR NOR WAS THERE ANY EXTERNAL DRAIN ON THE BATTERY. THE VEHICLE WAS STATIONARY AND PARKED IN OUR GARAGE.

TL* THE CONTACT OWNS A 2020 SUBARU ASCENT. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED. THE CONTACT STATED THAT CRACK GREW FROM A PIN HEAD SIZED CRACK TO APPROXIMATELY 24 INCHES WITHIN 72 HOURS; FROM THE LOWER SIDE OF THE DRIVER'S SIDE OF THE WINDSHIELD TO THE PASSENGER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO BOB MOORE AUTO GROUP LOCATED AT 13000 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (888) 667-8741 AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,400.

TL* THE CONTACT OWNS A 2020 SUBARU ASCENT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO OCEAN SUBARU OF FULLERTON (1100 S EUCLID ST, FULLERTON, CA 92832), AND THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE WINDSHIELD WAS CRACKED BY A ROCK AND WAS TO CONTACT THE INSURANCE COMPANY FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,340.