2022 SUBARU ASCENT Complaints

The brakes have felt under-designed since purchase and began to chatter when applied shortly after purchase. This progressed to the point where the shaking was felt at every braking and we had several passengers ask "what is wrong with your brakes". The braking became progressively worse to the point we were concerned for our safety and those sharing the road with us. Called dealership and spoke with our service advisor. They said they had no other reports but would take a look. Technician confirmed the rotors were warped and both front rotors were "resurfaced" and "front brake pads adjusted". We have had no problems since the repair. The repair was done at 17608 miles. No warning lights or messages came on.

When driving and lane lines change width the car tried to street across them at highway speeds. Happens regularly.

This observation/complaint is about a 2022 Subaru Ascent automobile, which I own. When the gas cap is loose, the car's computer disables several safety features, including collision avoidance, lane control, cruise control, reverse-automatic-braking control, all occur suddenly, while driving, after the computer processes the fault. Upon securing the gas cap and ostensibly fixing the problem, the computer MAY continue to disable said safety features for (according to Subaru Service agents) multiple days for as long as 30 days. On 7/2/23, while driving, several warning lights illuminated in the instrument cluster advising of the loss of many safety features. After stopping and reading the owners manual, I inspected and confirmed that the gas cap was properly sealed. That action did not fix the warning lights nor the disablement of safety features. I had 4 start-shutoff cycles in 6.5 hours. Three hundred and fifty miles later, I refueled, and confirmed that the gas cap was installed properly at the conclusion. Nothing changed with the disabled safety features. The following two days, I experienced 5 daily start-shutoffs with no effect on the safety features. The 3rd day, after 2 start-shutoff cycles, and while idling the engine, the warning lights disappeared and the safety features operated properly. Upon visiting a dealership, I was informed that the onboard computer identified a loose gas cap as the problem. Two service advisors told me that this experience is normal and that they have seen it take as long as 30 days for the computer to recognize that the problem was "fixed".

The Automatic liftgate in the rear of the vehicle upon opening, closes suddenly and immediately. I am not touching the key fob or anything. This happened several times and hit me on the head. The dealer has replaced the liftgate motor, but it happened again. This is dangerous and can be harmful to adults or children standing behind a vehicle.

Brake rotors are warped around 8000 miles. I purchased a 2020 of same make and model and same problem, brake rotors warped under 10k miles. Subaru dealer employee told me the brakes were under engineered. After going 2 times to dealer, Subaru replaced rotors under warranty. I thought they figured it out since first Subaru Ascent hit market in 2019. I am going to attempt replacement with this 2022 through warranty.

I was driving slowly through a parking lot. I found a spot to park my car and noticed that there was a curb painted bright yellow so I knew I could not pull through. I started to turn into the parking spot with my foot on the brake when all of a sudden my car was speeding towards the curb and a tree. My foot was on the brake but the car did not stop nor did the forward collision feature work and the air bag did not deploy. The accident has been reported to both my insurance and the auto maker. The car will be inspected tomorrow.

I was driving on I-20 when a line of cars suddenly slammed on their brakes in front of me. I slammed on my brakes as well but was unable to stop before hitting the car in front of me. The front of the car was very damaged but the car I hit had minimal damage on the bumper only. My 15 year old daughter was in the backseat and had to injuries, I was driving and only suffered a burn from the airbag and a few bruises. We were both able to get out of the car and get safely to the side of the road. Within about 3 minutes the car caught on fire. My concern is that if Subaru is made with crunch zones shouldn’t there be more safety measures in place so that the car does not catch on fire. I feel like there may have been some type of malfunction that took place to cause the fire.

Brakes are vibrating when on high speed. Same issue with 2020 Ascent. 2022 Ascent rotor needs to be resurfaced at 18k miles. This brake vibration happend even before 18k.

This was our second Subaru Ascent. We traded In our first 2020 ascent for slipping transmission and shaky brakes. Shortly after trading that vehicle in we received a recall for the slipping transmission. This vehicle (2022) started showing the exact same symptoms. We requested Subaru buy back the vehicle they never followed up even though they said they sent us a buy back evaluation email 07/01/2022 which we never received. Case# 220622-173085 We ended up selling the vehicle out of frustration and buying a new Toyota.

This is a brand new vehicle. Within ~3,000 miles the brakes started to shake the car. I took it into the dealer at ~6,000 miles for it's regular maintenance and they had to 'turn the rotors' to smooth them out. The technician said that "All the Ascents are having similar brake issues", and he believes that the brakes installed on the Ascents are too small for the size/weight of the car. He said the proper fix would be for a larger diameter rotor to be installed on the car. I asked him to do that, and I was told it was not an option, but that Subaru knew about the issue and would be issuing a recall soon. I would like to know what options I have to have safe brakes installed on my new car. Thanks