2018 SUBARU CROSSTREK Complaints

MY WINDSHIELD GOT A BIG CRACK OUT OF NOWHERE WHILE I WAS DRIVING ON A HIGHWAY. IN ADDITION MY WINDSHIELD WIPER NOZZLES AND PUMP HAVE BOTH BEEN REPLACED DUE TO PROBLEMS CLEANING WINDOW BUT CONTINUE TO MALFUNCTION STILL AND I CAN'T SEE CLEARLY BECAUSE OF IT.

WINDSHIELD CRACKED ON THE DRIVER'S SIDE WHILE DRIVING ON THE INTERSTATE. THE CRACK OCCURRED IN EARLY OCTOBER. THERE WAS NO REASON THE WINDSHIELD SHOULD HAVE CRACKED.

A LONG (10-12 INCH) CRACK IN THE WINDSHIELD. I CAN ONLY IMAGINE THAT A SMALL PEPPLE HIS THE WINDSHIELD WIHILE DRIVING ON THE FREEWAY. NO NOTICABLE DAMANAGE UNTIL A FEW DAYS LATER WHEN I NOTICED A LONG (10-12) INCH CRACK IN THE WINDSHEILD NEAR THE DASH (BOTTOM OF THE WINDSHIELD) AND TRAVELING UP AND TO THE RIGHT OF THE WINDSHIELD.

TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE APPROACHING HER PARKED VEHICLE AT HER RESIDENCE, SHE NOTICED A VERTICAL CRACK ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE CRACK WAS NOT CAUSED BY AN IMPACT. THE VEHICLE WAS TAKEN TO REPAIR SHOP AND THE FRONT WINDSHIELD WAS REPLACED. THE VEHICLE HAD BEEN REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500.

AFTER ONLY ONE YEAR OF OWNERSHIP, THE VEHICLE'S WINDSHIELD CRACKED. WHILE PREPARING FOR OUR EARLY MORNING COMMUTE, MY WIFE AND I APPROACHED THE VEHICLE AND QUICKLY REALIZED THAT THERE WAS A CRACK EXTENDING FROM THE UPPER LEFT-HAND SIDE TO THE LOWER RIGHT-HAND SIDE OF THE WINDSHIELD (VIEWING THE VEHICLE FROM THE OUTSIDE). NO ROCKS OR SHARP OBJECTS EVER STRUCK THE WINDSHIELD. THE WINDSHIELD CRACKED WHILE THE VEHICLE WAS STATIONARY.

WHILE DRIVING DOWN THE ROAD I RAN OVER A SMALL POTHOLE AND I NOTICED A SMALL CHIP THAT HAD APPEARED ON THE WINDSHIELD. WHEN I STOPPED TO LOOK IT OVER I COULDN'T EVEN FEEL IT FROM THE OUTSIDE. RESOLVING TO GET IT FIXED WHEN I CAME HOME I BEGAN DRIVING AND NOT EVEN AN HOUR INTO MY TRIP IT HAD TURNED INTO. A CRACK GOING DOWN THE LENGTH OF THE DRIVERS SIDE. BY THE END OF THE TRIP IT STRETCHED 4 FEET FROM THE UPPERMOST CORNER DRIVERS SIDE GOING DOWN, AND THEN MAKING A CURVED PERPENDICULAR TO THE GROUND AND GOING TO THE PASSENGER SIDE. ALL IN THE MATTER OF A FEW HOURS.

A CRACK APPEARED ACROSS THE BOTTOM CENTER OF THE WINDSHIELD 2 WEEKS AGO WHILE IT WAS PARKED.

WITH THE CRACK COVERING THE EYESIGHT SYSTEM, THE WARNING SIGNAL WAS ALWAYS FLASHING AND CAUSING MY STEERING TO PULL TO ONE SIDE. SINCE IT WAS DOING THIS IT WAS CAUSING THE CAR TO PULL TO ONE SIDE OR BRING MY TIRES COSTING ME AN ADDITIONAL $800 TO REPLACE THE TIRES BALANCE AND ALIGNMENT FOR MY CROSSTREK, PLUS THE DOWNTIME THAT I HAD TO TAKEOFF FROM WORK TO GET MY CAR WORKED ON AT THE SUBARU DEALERSHIP.

HAVE ASKED SUBARU TO UPDATE THEIR SOFTWARE TO CONTROL THE DASH BOARD. WHEN THE DIGITAL DASH IS SET TO THE DIGITAL SPEEDOMETER, AND A CALL COMES IN, THE DASH DISPLAYS :CALL IN PROGRESS" AND NO LONGER SHOWS THE DIGITAL SPEEDOMETER. SUBARU HAS NOT MADE ANY SOFTWARE UPDATES TO THEIR SOFTWARE.

WE CAN DRIVE HUNDREDS OF MILES, MAKE A FEW STOPS AND DURING ONE OF THOSE STOPS, THE BATTERY IS DEAD. THIS HAS OCCURRED THREE SEPARATE TIMES OVER THE LAST 4 WEEKS. WE'VE HAD THE VEHICLE AT JOHN KENNEDY SUBARU IN NORRISTOWN WHERE THEY ATTEMPTED TO DIAGNOSE THE PROBLEM. WHAT THEY DID WAS PERFORM AN UPDATE ON RADIO AND THE BATTERY, STARTER AND ALTERNATOR ALL CHECKED OUT OK. THE CAR DIED AGAIN TODAY AND WE'RE SCHEDULED TO BRING IT IN AGAIN ON MONDAY.