2019 SUBARU CROSSTREK Complaints

MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.

TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE IT WAS DIAGNOSED WITH UNKNOWN ELECTRICAL ISSUES. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,680.

I WAS DRIVING DOWN HIGHWAY 1 AND MY DRIVER'S RIGHT SIDE WINDOW SUDDENLY EXPLODED AND SHATTERED INTO A THOUSAND PIECES, RAINING GLASS DOWN ALL OVER ME. I DIDN'T HAVE A CRACK PREVIOUSLY AND A ROCK DIDN'T HIT IT SO THERE WAS NOTHING TO CAUSE THIS. THERE WERE NO OTHER CARS ON THE HIGHWAY AT THE TIME. THE CAR ONLY HAS 13K MILES SO THIS SHOULD NOT HAPPEN, BUT I'VE SINCE FOUND OUT THIS IS A KNOWN DEFECT WITH NEWER SUBARUS SO THEY SHOULD FIX THIS ISSUE BEFORE SOMEONE GETS REALLY HURT.

WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.

THE FRONT WINDSHIELD CRACKED FOR NO APPARENT REASON; THE VEHICLE WAS STATIONARY WHEN NOTICED AND IT APPEARS THIS DID NOT OCCUR DURING TRAVEL.

THE WINDSHIELD IS CRACKED WITH NO VISIBLE CHIPS OR DAMAGE CAUSING THE CRACK. I HAVE NEVER HAD A ROCK FLY AND HIT THE WINDSHIELD OR ANYTHING. IT SEEMS TO HAVE CRACKED WITH NO APPARENT REASON.

ROCK HIT MY WINDSHIELD ON A HIGHWAY. 2 HOURS LATER AND LONG CRACK APPEARED- 8 INCHES

THE WINDSHIELD HAS CRACKED WITHOUT CAUSE. THANKFULLY THE WINDSHIELD CRACKED WHILE IT WAS PARKED. CRACKING ALL ON ITS OWN WITHOUT BEING HIT OR DAMAGED IS INCREDIBLY FRIGHTENING AND DANGEROUS.

EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.

STATIONARY. BATTERY HAS BEEN REPLACED 4 TIMES. FIRST SUBARU SAID THAT IT NEEDED TO BE STARTED EVERY COUPLE OF WEEKS. THEN THEY SAID THAT IT HAD TO BE STARTED OR DRIVEN EVER WEEK. NOW THEY SAY IT HAS TO BE DRIVEN "MORE" AFTER PREVIOUS INSTRUCTIONS HAVE BEEN FOLLOWD. BATTERY DIES, BECOMES DEFECTIVE, AND DEALERSHIP REPLACES IT.