2017 SUBARU CROSSTREK Complaints

The contact owns a 2017 Subaru Crosstrek. The contact stated while pulling out of her driveway, the steering wheel became stiff, and the power steering warning light illuminated. The contact was able to pull over on the side the road. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to diagnose by a dealer. The failure mileage was 48,300.

12042022 - not sure of cause, could be multiple as all systems just shut down for seconds, the car goes dead while driving down I235 at 70mph, first the radio turns off, then the car seemed to go to lower gear rpm to zero and just shut off at a high speed, NO POWER on anything, then about 2.5 seconds later it restated and continued, sputtered off again then powered back off and on again as i got off the highway, many warning lights came on including the lane warning, brake light, it was very scary at such a high speed. this car now seems to have little continued incidents of the same behavior for what has seemed to be spuratic but regular fits now and I have to have dependable transportation. very easily could have caused an accident if the traffic was heavier when the incident occured.

I drove my car to work one morning (7 min drive through a city; no highways) and there was no crack in the windshield. I came out of work 8 hours later to go home, and there was a crack over 6 inches long in the windshield. There are no markings suggesting anything hit the windshield, only long smooth cracks.

My husband has trouble getting the key out when in park and turn off. Have to use the E-break every time we park because even in park the vehicle seems to get a mind of its own and start to roll. IT ROLLED ON ME WHILE I WAS GETTING MY CHILD OUT OF THE CAR!! NOW my driver side window seems to roll all the way up but right back down with out me touching it. I have to fight the thing for 5mins to get it up! Windshield is cracked. We got it parked it no crack, went out in it and Crack, now I have to pay to get a new Windshield put in because every day just sitting there the Crack gets bigger. Why is there only 1 recall on this thing!? ??

Dome light goes has gone on automatically several times. Twice drained my battery. Never use dome light because I do not drive at night and have never turned it on myself.

The key gets stuck in the ignition. We have to turn the ignition to ACC or start the car then switch it back to OFF multiple times for it to release. We have not had the issue looked at yet. It's easily reproduceable. No other symptoms are present. Subaru issued a recall for this issue for vehicles with a CVT transmission but there are countless complaints of this happening to non-CVT transmission Subaru vehicles.

Ignition/starting I have issues w starting car on more than one occasion and I have also had problems with removing the key. It almost is in a key lock mode. I will then turn off and on until it will allow me to remove but sometimes it hasn’t started. Stabilizer light came on a few times then shut off on own.

Upon accelerating, the engine seems to bog down and I lose speed. It has happened under many conditions—after turning a corner, going down a straightaway, and when accelerating to merge on a highway. This puts people in the car at risk and others traveling behind me. I took it to the dealer and they said that since they could not replicate it, there was nothing they could do. No warning lights seem to be involved. On the internet, posters refer to this as a "known problem" but no one has come up with a solution, nor have their dealers. It's troublesome. I know the 2018s have had a related problem. It's happened on many dates.

When I put the car in park the key would turn off the car but not come out of the ignition. The only way to get the key out was to turn the car back on and try again, sometimes 5+ times. When I took the car in for repair at a Subaru dealership they said this was a constant Subaru problem and that my shifter plate guide would need to be replaced. They charged me $600 but after searching Subaru forums I found that Subaru will sometimes pay for this repair because it is a known issue with a repair bulletin number (16-112-18). I believe this is a widespread defect and Subaru should pay for all repairs, not simply the repairs of consumers who have the resources to know to call the company.

Key get stuck in ignition and cannot be pulled out after turned off. I've seen this not just happened to crosstrek but all other Subaru models after certain mileage. People tried to restart the car in place, shift gear to d and back to p. More than a dozen people reporting similar problems on subaruxvforum or cargurus.com and a service bulletin (TSB #16-112-18R) issued to this problem, however people can only get repaired with the warranty. Very surprised to see this has not been recalled.