2018 SUBARU CROSSTREK Complaints

Was told I needed a new ecm due to corrupt learning. My vehicles check engine light, traction control light, and cruise control all turned on/ stopped working. My vehicle has received all necessary maintenance in a timely manner, no missed oil changes and no accidents. The dealership stated it was due to damage but this can’t be possible since the only place service has been completed was at the dealership, if it was damaged it would have been caused by the dealership. I have seen multiple threads online stating the same issue with their vehicle same model and similar years and the cost to replace is not cheap.

Front hood latch opens while driving. This happens often. There is a secondary latch, so the hood does not swing fully open. But the first latch (connected to the open lever in the car) pops open by itself. I worry that secondary latch might fail, and front hood would open blocking vision. When I brought it to Subaru dealer in June 2023, they "cleaned and lubed hood latch" charging me for service. It still opens while driving. I am in the shop now. They say they will lube again. They would have to order a new latch and charge me over $200. Should I do this?

Several times the car wouldn’t start but all the lights came on but the engine would not turn over. If I waited a while it finally started.

8/17/23 I left my vehicle on with the air conditioning running. Left on because my dogs were in the car. Came out of restaurant after 40 minutes & car was on fire inside the vehicle. Opened back door on drivers side & back seat was on fire. Black smoke coming out of the car. Car was put out by fire department. It could have blown up. Car is total loss. FD & PD investigated. No foul play. Unknown reason. Happened in Carthage NC 28327 notified State Farm insurance but haven’t notified Subaru yet

Premature starter failure as noted in TSB 07-198-21 due to failed clutch in starter motor. Only had 35, 750 miles. Defective starter. Issue known to Subaru. Could leave drivers stranded and at risk. This known/ common starter motor failure problem should be a recall.

The contact owns a 2018 Subaru Crosstrek. The contact stated that while at a light, the vehicle crashed into an unknown vehicle in front of her. While sitting in traffic at another light, the failure recurred. The vehicle reeved up forward and crashed into an unknown utility vehicle. A claim was submitted to the insurance company. While pulling into a parking spot, the vehicle lunged forward over the parking block, crashed into the concrete wall and railing, and stopped. There was an abnormal burning smell. There were no warning lights illuminated. There were no reported injuries, air bag deployments, police reports, or fires in either incident. The vehicle was taken to an independent body center, which stated there was an electrical issue but declined to accept the vehicle. The vehicle was taken to her residence. The vehicle was taken to the local dealer but was not diagnosed or repaired. They will check the block box. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 85,000.

The contact owns a 2018 Subaru Crosstrek. The contact stated that upon inspection, a crack was discovered on the front windshield. The contact stated that the crack was located above the rearview mirror and extended approximately twelve inches. The contact stated that there was no impact on the windshield to cause the windshield to crack. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The approximate failure mileage was 53,000.

the horn quit working, everything else on my steering wheel and steering column work just not the horn, no way to warn approaching traffic, safety issue, puts myself and family in harms way.

I was driving on Tuesday, January 17 and my steering made a pooping nose strug and swirl to the right then continue driving. I found it strange but this never happened. Then on Thursday, January 19, 2023, I put my vehicle into the driveway, my engine was not even off yet, my steering wheel to the left with key still in the ignition it locked. I know how to unlock my wheel but with this I can't this is the 4th time it has happened. It is freaking me out because every time my son is in the car. If this happens when I am driving it going to take the grace of God to save us. The first time was in Hartsdale, NY parking lot Subaru assistance was called, he made a report, 2nd time it happened by Trader Joes Larchmont, NY Police came out they made a report, 3rd time a Man in KeyFood Bronx, NY 2022,help me and 4th Time January 19, 2023 Entourage Automotive Corp tow was called. He wants to tow my car in the morning to Subaru Service because he says it too stiff and hard to turn. He had to lean his body on it and then turn it hard. I can't do that and it not suppose to do that. In December 21, 2022, my car was park under the port, when I went out the hand rest was wrinkled. When I took my car in for 4 tires I indicated this to Will the service guy and he said I could buy a new one and have it replace. It was strange he never hard of it. Well know through some research this is a big issue with vehciles from 2017 to 2022 and they have a cover for it now. but it should have been a recall to fix the ones it already happen too now.https://subaru.oemdtc.com/3574/2017-2021-subaru-center-console-armrest-cover-wrinkled-appearance My car is staining from the ceiling to the side of the upper doors, as well as water stains.

This is the 4th Time Since 2022, that my steering wheel has locked after driving. If the steering wheel is to the left when I go to turn it off and not in the middle it will lock. I had to call again Suburu assistance. The first time was in Hartsdale, NY 2022, the 2nd time was in Larchmont, NY had to call the police, the 3rd time was 2022 in Key Ford in Buhre and Westchester Avenue, and the 4th time in my driveway 2023. Each time it took forever for the men to unlock the steering wheel, I am a women and my girlfriend tried with no avail. I am terrified I will be on a road trip with my son and get stuck. When you put in the key and turn it supposed to unlock. Each man had to force the wheel with heavy pressure to unlock the vehicle. I have a video. This is the 2nd report I made of this.