2018 SUBARU CROSSTREK Complaints
View complaints related to 2018 SUBARU CROSSTREK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2018 SUBARU CROSSTREK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 SUBARU CROSSTREK- LINCOLN, NE
This is the second time my windshield has spontaneously cracked since buying my 2018 Crosstrek. Both the first and this time, the windshield appears to crack for no apparent reason and the crack grows every day until it crosses the entire windshield. These are costly to repair and should NOT crack without any visible damage.
Source: NHTSA WEB SITE -
2018 SUBARU CROSSTREK- Johns Creek, GA
Cowl panel separates from windshield. Taken to dealer on 4/21/21, paid $410 for replacement, 8 months later, 12/11/21, noticed separation again. At dealer to have it replaced. Same issue reported with Impreza, NTSHA IDs: 11408233, 11193248. Cowl separation probably allows water intrusion into engine compartment, possible degradation of window seal and further fogging of windshield.
Source: NHTSA WEB SITE -
2018 SUBARU CROSSTREK- Portland, OR
ECM reprogramming. I have sent in a report of 2018 Crosstrek manual transmission models like mine with acceleration delay and hesitation. There has been numerous reports of this issue among the owners. It creates hazardous condition when the driver is unexpectedly experiencing power loss or acceleration delay on lane merging situations. My car hesitates at around 2000 RPM during acceleration. I have approached Subaru dealer last year at approximately 28K miles. The car was deemed " normal". Then I called Subaru of America and I was told no such issues were reported. However, after my own research online on Crosstrek forum, this has been a known issue. In fact, tehre is a Subaru issued service bulletin on the issue described above. The Subaru service bulletin states " applicability: 2018-21 MY Crosstrek 2.0L MT Subject: Lack of power / hesitation during acceleration Number 09-77-21R Date 7/28/21 Revised 08/19/21. It also included 2017-21 MY Impreza 2.0L MT. The service bulletin describes the same problem I have experienced and described above and an ECM reprograming is needed to fix the issue. Subaru of America has not issued a recall on these models. It should have. It should have done so in 2019 or 2010 when owners of these vehicles like me has brought the issue to their attention. Please investigate and contact Subaru of America so potential accidents, hazards can be avoided. These cars need to be recalled.
Source: NHTSA WEB SITE -
2018 SUBARU CROSSTREK- Portland, OR
There are many online posts of the same issues as my 2018 Crosstrek acceleration hesitancy, stumbling at around 2000 RPM or under light acceleration. This is particularly hazardous when entering highways. The Subaru dealership cannot find any issue with diagnostic error codes. I called Subaru of America they also reports no such recalls on the complaint above. Please investigate this for the Model year 2015 and newer Subaru Crosstreks. Many many people who owns this model has complained this on the online forum for same issue and no response or fix from Subaru. Below is a sample of what other Crosstrek owners experienced what I have experienced also: Subaru XV Crosstrek Engine hesitates during acceleration ...https://www.yourmechanic.com › ... › XV Crosstrek An engine that is hesitating to accelerate is most likely dealing with a fuel/air mixture that is too lean. Engine's that are running inefficiently will begin ... Hesitation during Subaru Crosstrek acceleration - victoriamgclubhttps://victoriamgclub.com › hesitation-during-subaru-c... Feb 24, 2020 — Another possible explanation why you experience hesitation during Subaru Crosstrek acceleration, whether you are driving, stationary, hot, cold ... Engine hesitation after ignition coil recall service - Subaru XV ...https://www.clubcrosstrek.com › threads › engine-hesita... May 30, 2020 — Hi...does the Crosstrek have multiple ignition coils...like one per cylinder, or just one? I had the impression that it was a single one? Problem with Accelerating/Going up hills - Subaru XV ... Sep 17, 2020 Rough Starts regardless of condition? - Subaru XV Crosstrek ... Dec 3, 2014 Engine Stumble? | Subaru XV Crosstrek Forums Apr 11, 2014 Sporadic Starting Problems | Subaru XV Crosstrek Forums Feb 5, 2014 More results from www.clubcrosstrek.com 2019 Subaru Crosstrek - Hesitates - Maintenance/Repairshttps://community.cartalk.com › 2019-subaru-crosstrek... Jun 7, 2019 — 825 miles and the car occasionally hesitates when m
Source: NHTSA WEB SITE -
2018 SUBARU CROSSTREK- West Des Moines, IA
I recently 10/7/2021 had my Subaru serviced for an oil change, and a couple of safety recalls that were needed. I also had a loose center console, and a loose wobbly drivers seat. Ramsey Subaru, Urbandale IA performed the service. Upon picking the vehicle up on the above date I was informed that all services were performed and fixed with the exception of the drivers seat. I was informed that the drivers seat needed to be replaced because “The welds on the bracket had broken.” With that said they said that would not come under warranty because my Subaru has 51,000 miles on it and it is past the 3 years 36,000 mile warranty. I get that, my assumption when I had the car serviced that the bolts on the seat bracket just needed tightened. I was told by the service advisor that the seat bracket would cost over $800.00 to be fixed. How is a weld defect a consumer issue? That is why I’m contacting you. This is a safety issue for the drivers of Subaru’s and other motorists and Subaru needs to be held accountable and fix this issue with a mandatory recall. Please feel free to contact me at [XXX] or by email in regards to this very serious safety issue. I have read on the internet that isn’t the first issue with the seat bracket welds. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
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2018 SUBARU CROSSTREK- Moorpark, CA
The third windshield we've had on this car cracked again for now reason. This is available for inspection, and we have documentation of the previous issues, including when Subaru paid part of the second one because they determined there was no reason the windshield should have cracked. Windshield cracked while in the driveway (we were in the car), determined unsafe to drive.The problem keeps occurring. Each windshield replacement has been performed by the dealership we bought the car from. The vehicle has been inspected by the State Farm insurance folks for payment of the first windshield repair. There was no warning for the crack.
Source: NHTSA WEB SITE -
2018 SUBARU CROSSTREK- KENTWOOD, MI
The contact owns a 2018 Subaru Crosstrek. The contact stated that while driving at various speeds, the vehicle would not properly accelerate. The failure occurred while operating the vehicle in warmer humid weather. The contact indicated that the failure occurred after the vehicle was serviced under the NHTSA Campaign Number: 21V264000 (Electrical System, Engine and Engine Cooling) which included replacing the and updating the EMC software. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 58,000. Consumer stated vehicle is still at the dealer.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 SUBARU CROSSTREK- Seattle, WA
The contact owns a 2018 Subaru Crosstrek. The contact stated that while her husband was approaching the parked vehicle, he noticed a crack on the upper driver’s side of the windshield. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 SUBARU CROSSTREK- Wantagh, NY
The contact owns a 2018 Subaru Crosstek. The contact received notification of NHTSA Campaign Number:21V264000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) however, the part to do the recall repair was unavailable. The part was on backorder because of a previous recall for the ignition coil as well. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed the backorder of the part for the recall. The manufacturer also informed the contact that their case would be escalated. The contact had not experienced a failure. VIN tool confirms parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 SUBARU CROSSTREK- Paul, ID
The battery in my Crosstrek inexplicably drains and sometimes won't hold a charge. I've had to buy a charger/booster after replacing the battery twice. 7/20/2020 and 9/18/2020
Source: NHTSA WEB SITE