2019 SUBARU CROSSTREK Complaints

View complaints related to 2019 SUBARU CROSSTREK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2019 SUBARU CROSSTREK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 SUBARU CROSSTREK
    - Richmond, CA

    On 09/29/22 while crossing the Richmond Bridge, the drivers rear tire experienced a sudden and complete blowout of the tire. All rubber separated from the rim and landed in the adjacent left traffic lane. I slowly came to a complete stop on the bridge with hazard lights on. A bridge service vehicle arrived within 1-2 minutes and helped change to the spare. My tires had just been serviced at Costco Tire Center in Novato on 09/25/22 and they maintain that the failure is due to manufacturing defect as they tire passed their inspection.

    Source: NHTSA WEB SITE
  • 2019 SUBARU CROSSTREK
    - Westwood, MA

    I have had to have my windshield replaced four times since purchasing the vehicle in June of 2021. Small chips and cracks have formed from the smallest debris on the road, and even a small rock can cause a foot-long crack.

    Source: NHTSA WEB SITE
  • 2019 SUBARU CROSSTREK
    - Marlborough, MA

    I am about to get my second windshield on this car due to chips and cracks. I currently have 7 with one large spider crack. I have never owned a car that had a windshield that chipped and cracked so much. Our Dodge Caravan which we have owned twice as long and drive in the same roads, highways and conditions, has never chipped.

    Source: NHTSA WEB SITE
  • 2019 SUBARU CROSSTREK
    - San Diego, CA

    On July 13,2022, while easing into a parking slot with foot on the pedal brake, with final stop and reaching to shift gear into parking mode, my 2019 Crosstrek engine suddenly accelerated and made the car surge forward. My brake pedal was on the floor with no response and the car continued to shoot pass the curb and sidewalk onto a vegetation embankment, heading towards the building and its glass door. I was terrified as the car did not respond to braking and tried to shift into neutral but the shift gear was struggling, until the car got stopped by the vegetation bank and continued to rev loudly, but then allowed me to shift into neutral. There was no warning of any sort when the phenomenon took place. When the tow truck arrived, tow personnel turned on the engine and tried the brakes pedal which went straight to the floor, with no pressure response. What was terrifying was the car engine suddenly accelerated forward and would not stop until the car was stopped by the dirt and vegetation. Without the vegetation, my car would have plowed into the building and the tall glass windows. The front of my car was damaged. It is now in a body shop. My car was bought brand new, has been serviced regularly by the dealership that I ordered it from. The last maintenance was March 2022, for a 24k service, with all in good operation. It currently has 25K miles. In the aftermath, I researched the web for info, and I found out that there is a current class action suit against Subaru for this type of sudden acceleration on several models of Subaru. This sudden acceleration is when cars are ready to park, with brake pedal applied, yet cars just accelerate. This is a life endangering car malfunction for drivers and other nearby drivers. Please help keep us all safe. Thank you for reviewing my report.

    Source: NHTSA WEB SITE
  • 2019 SUBARU CROSSTREK
    - Las Vegas, NV

    Windshield cracked randomly while car was parked at my house. The crack isstarting from from bottom corner at seam. And extends almost all the way up in 1 single crack. After showing pictures to a mechanic he confirmed this is not from a rock or dust storm. If the windshield were to crack when driving it could potentially spiderweb, causing little visibility.

    Source: NHTSA WEB SITE
  • 2019 SUBARU CROSSTREK
    - PHILADELPHIA, PA

    2019 SUBARU CROSSTEK. CONSUMER WRITES IN REGARD TO VEHICLE BEING FLOODED WITH WATER AFTER SAFETY RECALLS BEING REPAIRED. THE CONSUMER STATED THED VEHICLE WAS FLOODED DUE TO THE AIR CONDITIONER BEING CLOGGED. ALSO, AFTER HAVING THE ENGINE RECALL PERFORMED THE TECHNICIAN FAILED TO RECALIBRATE THE COMPUTER AND/OR VALVES PROPERLY. THIS CAUSED THE VEHICLE TO FAIL ON THE HIGHWAY WHILE DRIVING. DUE TO THE DANGEROUS CONDITION, THE CONSUMER HAD DIFFICULTY GETTING A RIDE OFF OF THE HIGHWAY.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 SUBARU CROSSTREK
    - Meridian, ID

    Windshield Replacement due to rock chips: Within 3 months of purchasing my Crosstrek, my windshield received 3 rock chips: I will say, I don't drive OFF ROAD. I drive on the highways or paved city streets. When this first occurred in 2018 (purchased in Oct2018), I was shocked. I've owned cars all my life (I'm over 50y - drove Nissans) & NEVER had a rock chip incident. Anyway, dealer told me I should be more careful and it's my fault - the service guy actually inferred that it must be because I'm a woman and drive badly (I haven't gone back to that dealer). I wasn't happy but had the rock chip repaired but one: It couldn't be repaired because it was on passenger side but down by the black area where the shield connects with the body of the car. Was told to wait and see. That winter the crack spread significantly to a 48+ inch crack that scaled the entire windshield. Because of the pandemic, I recently took it in for replacement (costing $1,076.52). Now, not even a month after replacing the old windshield - yesterday in fact - the windshield developed a new rock chip crack. I'm beyond understanding why this is occurring. It's as though the Crosstrek is a magnet for this type of event. I love my car but I really am not pleased - and feel the design of the windshield makes these vehicles prone to this type of issue. I know the manufacture has to be aware due to the number of complaints they receive but have yet to improve the design to correct for it.

    Source: NHTSA WEB SITE
  • 2019 SUBARU CROSSTREK
    - Cincinnati, OH

    Windshield accumulated a small crack in the lower passenger side, about 6in long and a quarter up from the bottom of windshield. It's now continued to grow and is now half of the windshield.

    Source: NHTSA WEB SITE
  • 2019 SUBARU CROSSTREK
    - sleepy hollow, NY

    I own a 2019 Subaru Crosstrek Premium. Today, I noticed a crack in my windshield as I got in my car in my garage. There was no impact to the windshield that could have caused the crack in the windshield, and the night before there was no crack visible. The vehicle was not diagnosed or repaired yet, and is pending review from the dealer. The crack began at the bottom right edge, the crack is roughly 2" long.

    Source: NHTSA WEB SITE
  • 2019 SUBARU CROSSTREK
    - Reno, NV

    Today my vehicle make a single click sound and the car rattle a little while driving on the highway and suddenly everything shut off. All my guages, lights, and I lost power on the vehicle. Within seconds I had power again and my guages came back on and I was able to continue on the highway safely. About 5 minutes later it did the same thing; click, shook and lost all power. Except this time the radio stayed on. Luckily I was driving downhill and was able to coast to the next offramp. I pulled over only being able to use the brakes and hazards. I had no turn signals or power. I was able to stop safety on the offramp and turn the engnition off. I started the car and everything started just fine. I drove on the main streets to my destination. At my destination, I checked the battery terminals and air filter, everything looked fine. Subaru has reported of a recall on my year of vehicle that is a new recall from this month for the Ignition Coil but the recall does not come up using my Vin. The description sounds like these incidents. The vehicle is my family's only vehicle but is available for inspection. I am hoping to get Subaru to check my Ignition Coil as a part of their recall to ensure this issue is fixed. My daughter who is currently learning to drive was driving the vehicle 10 minutes prior. I cannot imagine her driving when it does that again.

    Source: NHTSA WEB SITE