2018 SUBARU CROSSTREK Complaints

Purchased used in August 2019 - Premium 6MT. Issue has been present since purchase. There is hesitation with acceleration, not only with extremely slow acceleration, but jerking and surging at times. Dangerous when trying to pull out into traffic and driving in general. Appears to be an issue mostly between 2k-3k and then seems to rev properly after 3k, but have noticed jerking up around 4k and over. Had taken to dealer several times before issue was reproducible, then told to be issue with buildup of carbon in fuel lines. Had fuel lines blown, problem lessened, but did not resolve - this was roughly a year ago, problem has continued and worsened. Changed air filter with no change in problem. Multiple other owners on Subaru forums have this same issue, as well as have posted on this website. Subaru needs to recognize this as an issue and resolve. No dashboard lights appear, no sensor issues have been reported. There is also a "knock" or "bloop" sound that comes from the passenger rear of the car, near the gas tank input, when pulling forward from reversing. Not sure if that is part of issue, perhaps too much air is getting into system? It's a very annoying issue; if I had known, I would have kept my Jetta.

UNKNOWN My Subaru has always had a little hesitation when accelerating. I brought this up to the dealer and they are telling me it is normal. However, in the last few months, it has gotten worse. Sometimes, when trying to accelerate into traffic, the car feels like it's going to stall or die, then it kicks in and I am able to accelerate. This is intermittent, so I never know when it's going to happen. This is a safety issue, since the hesitation could cause me to get hit.

Driver seat mounting, the driver seat was rocking, at 11,000 miles the dealer replaced a bolt under warranty. It started again at 25,800 miles. Now out of warranty, the Dealer did replace the seat base at no charge as goodwill...I am a big man 6'3 250# but that should not exceed the parameters of a seat mount...at this point I am satisficed with the repair but not happy it has occurred twice in a 4 year old car with less than 26,000 miles on it.

Sunroof exploded while driving at highway speed. Nothing hit my car while driving, no cars were in front of me. Glass and debris fell on my while I was driving. The car was taken to the dealer for repair because local auto glass shops would not work on the sunroof. The car has been with the dealer for almost a week. They are telling me that there is not a sunroof glass available in the United States.

The contact owns a 2018 Subaru Crosstrek. The contact stated while driving 50 mph, a small crack appeared on the windshield. The contact stated that after approximately 2 months, the crack expanded. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 17,000.

WHAT LOOKS LIKE A SMALL CHIP APPEARED ON THE WINDSHIELD WITHOUT ANYTHING HITTING IT. THE CAR WAS PARKED IN A DRIVEWAY IN A SUBURBAN NEIGHBORHOOD.

MY DRIVER'S HEADLIGHT WENT OUT WHICH IS LED WITH ONLY 40,600 MILES. I DISCOVERED THAT IF THE SWIVELING TEST FEATURE FAILS WHEN I FIRST START THE VEHICLE, IT WILL TURN OFF THE HEADLIGHT. THAT IS A BIG SAFETY ISSUE BECAUSE THE LED LIGHT WILL STILL WORK IF THE SWIVELING FEATURE WASN'T MALFUNCTIONING. I FOUND OUT SEVERAL PEOPLE ONLINE HAS THE SAME ISSUE, AND SUBARU WON'T RECALL THIS PROBLEM. MY HEADLIGHT DID TURN BACK ON FOR 1-2 WEEKS BEFORE GOING OUT AGAIN BECAUSE OF THE SWIVELING TEST FEATURE FAIL. MY DEALER TOLD ME THE ENTIRE HEADLIGHT ASSEMBLY WOULD HAVE TO BE REPLACED AT A COST OF $1437.00 BEFORE TAX. I REFUSED BECAUSE IT'S AN LED THAT SHOULD HAVE NEVER GONE OUT WITH ONLY 40,600 MILES ON IT, AND I BOUGHT IT NEW. ALSO, I TOLD THEM IT'S A SAFETY ISSUE SINCE IF THE SWIVELING FEATURE FAILED, THE LIGHT SHOULD STAY STRAIGHT AND BE KEPT ON, BUT SUBARU'S DESIGN IS TO TURN OFF THE HEADLIGHT. WHAT ARE MY OPTIONS? I'M FRUSTRATED BECAUSE OF SO LITTLE MILES, AND I DON'T HAVE THE VEHICLE PAID OFF YET SO GETTING RID OF IT ISN'T AN EASY OPTION FOR ME REGARDING MONEY. THANK YOU.

EYESIGHT SWITCHES ON AND OFF TOO OFTEN FOR NO OBVIOUS REASON WHEN THE VEHICLE IS IN MOTION REGARDLESS OF A CITY STREET OR ON THE HIGHWAY

MY 2018 SUBARU CROSSTREK'S WINDSHIELD CRACKED FOR NO APPARENT REASON. THERE WAS NO ROCK OR ANYTHING THAT I SAW HIT IT. THE CRACK KEEPS GROWING AND IS NOW ABOUT THE LENGTH OF A DOLLAR BILL. I HAVE HAD A CRACKED WINDSHIELD BEFORE ON A DIFFERENT CAR AND IT IS OBVIOUS WHEN SOMETHING LIKE A ROCK HITS IT. HOWEVER, THIS CRACK SEEMED TO HAVE COME OUT OF NOWHERE. WHEN I FIRST NOTICED THE CRACK THE VEHICLE WAS IN MOTION ON CITY STREETS (~35 MPH)

POPPING NOISE WHEN TURNING TO THE RIGHT OR THE LEFT ONLY DURING A SHORT RANGE TURN, HAD IT TO THE DEALERSHIP THEY COULDN'T HEAR THE NOISE- AS SOON AS THEY GAVE IT BACK IT WAS STILL POPPING, IT IS VERY FRUSTRATING. I HAVE FOUND ONLINE THAT THERE COULD BE MANY ISSUES, BUT WAS A RECALL ON EARLIER MODELS. MAYBE 2018 SHOULD BE RECALLED AS WELL. WAS AT THE DEALER 4/2/2021- BOUGHT THE CAR JULY 2020