2018 SUBARU CROSSTREK Complaints

View complaints related to 2018 SUBARU CROSSTREK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2018 SUBARU CROSSTREK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 SUBARU CROSSTREK
    - BELLEVUE, WA

    I OWN A SUBARU CROSSTREK (2018)OUR CAR WINDSHIELD HAS A CRACK. I'VE NEVER BEEN INTO ANY ACCIDENT OR COLLISION THAT CAN CAUSE SUCH A CRACK. I DIDN'T UNDERSTAND WHY THERE ALL OF A SUDDEN IS A CRACK ON WINDSHIELD ONE DAY. I JUST PARKED THE CAR IN OUR PARKING LOT IN OUR COMMUNITY ( IT'S A COVERED LOT) AND THE NEXT DAY WHEN I WENT IN TO CAR, I NOTICED THE CRACK.. I'VE BEEN SEARCHING AROUND AND NOTICED THAT SUBARU VEHICLES INCLUDING CROSSTREK HAVE TONS OF REPORTED ISSUES OF WINDSHIELD CRACKS.

    Source: NHTSA WEB SITE
  • 2018 SUBARU CROSSTREK
    - EL PASO, TX

    THE WINDSHIELD SUDDENLY CRACKED WHILE DRIVING THE CAR ON A CITY STREET. NO IMPACT OR REASON FOR IT. CRACK BEGUN ON THE TOP MIDDLE SECTION OF THE WINDSHIELD AND EXTENDED TO THE BOTTOM OF THE WINSHIELD IN A MATTER OF SECONDS. WINDOW REPLACEMENT AND EYESIGHT ADAS CALIBRATION REQUIRED.

    Source: NHTSA WEB SITE
  • 2018 SUBARU CROSSTREK
    - GRAND ISLAND, NY

    TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. THE CONTACT STATED THAT ALONG THE TOP OF THE WINDSHIELD THEIR WERE ROUGH SPOTS IN A ROW ABOVE THE TOP OF THE WINDSHIELD THAT LOOKED LIKE RUST. THE CONTACT SPOKE WITH THE DEALER (WEST HERR AUTOMOTIVE GROUP 3552 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127; (716) 649-7711) WHO STATED THAT THEY WOULD RECEIVE A REPAIR BEFORE THE LEASE WAS UP HOWEVER HAVE YET TO RECEIVE ONE. THE DEALER STATED THEY WERE STONE CHIPPED HOWEVER THE CONTACT STATED THAT IT LOOKS MORE LIKE RUST. . THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 21,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 SUBARU CROSSTREK
    - AKRON, OH

    OUT OF NOWHERE MY WINDSHIELD HAD A 5 INCH CRACK, FROM THE BOTTOM OF THE WINDSHIELD ON THE PASSENGER SIDE. THERE IS NO CHIP, JUST A CRACK. THERE IS NOTHING THAT I KNOW OF THAT CAUSED THIS. I SEE ONLINE THAT THERE ARE A LOT OF PROBLEMS WITH SUBARU WINDSHIELDS CRACKING. I DO NOT HAVE A PICTURE, JUST A COPY OF THE RECEIPT FOR REPLACEMENT.

    Source: NHTSA WEB SITE
  • 2018 SUBARU CROSSTREK
    - CHESWICK, PA

    WHEN CROSSING ACROSS TRAFFIC TO GET IN THE LANE FROM RIGHT OR LEFT TURNS. THERE IS SLOW AND SLUGGISH AS IT WANTS TO STALL OR STAY OUT IN CROSS TRAFFIC TO CAUSE A COLLISION!! IT HAS HAPPENED SINCE I PURCHASED IT FROM A NON SUBARU DEALER BEGINNING OF 2021.THERE SHOULD BE A RECALL AS THIS SLUGGISH ACCELERATION PROBLEM CAN CAUSE AN ACCIDENT.

    Source: NHTSA WEB SITE
  • 2018 SUBARU CROSSTREK
    - PRINGLE, PA

    ON MY WAY TO WORK AT 6:30AM, MY 2018 SUBARU CROSSTREK WITH EYESIGHT MAY HAVE HAD TINY ROCK CREATE A PIN SIZED CHIP IN WINDSHIELD. I PARK MY CAR ON THE ROOF OF A PARKING GARAGE. WHEN MY SHIFT WAS OVER AT 7:30PM, I NOTICED A FRACTURE ABOUT THE SIZE OF ONE AND A HALF DOLLAR BILLS OR CLOSE TO 5 OR 6 INCHES IN LENGTH. THE FRACTURE WAS ON THE DRIVER'S SIDE UPPER LEFT HAND CORNER. CALLED THE DEALERSHIP AND THEY SAID TO FILE A QUOTE WITH MY AUTO INSURANCE. SINCE ITS NOT COVERED UNDER THE WARRANTY.

    Source: NHTSA WEB SITE
  • 2018 SUBARU CROSSTREK
    - ANNAPOLIS, MD

    DRIVING MY 2018 SUBARU CROSSTREK DOWN THE HIGHWAY TODAY (2/13/2021) WITH NO OTHER CARS VISIBLE ON THE ROAD WITH ME IN THEIR DIRECTION I TURNED ON MY DEFROST AND WINDSHIELD WIPERS. I NOTICED AT THAT AFTER THAT FUNCTION A CRACKING LINE FROM THE BOTTOM OF THE WINDSHIELD GREW UP FROM THE BOTTOM AND CURVED LEFT. THE CRACK CONTINUED FOR ABOUT 7-10" DURING THE REMAINING 3 HOUR DRIVE ON THE HIGHWAY. TO BE CLEAR THERE WAS NO CHIP OR IMPACT. I HAVE PICTURES FROM THE MOMENT I REALIZED IT BEHIND THE WHEEL AND AGAIN OUTSIDE OF THE VEHICLE AT THE END OF MY TRIP. THERE IS NO IMPACT JUST A PERFECT CRACK STARTING FROM BELOW THE WINDSHIELD WIPERS, WHICH IS PROECTED FROM DEBRE BY THE HOOD AND WIPERS. THE CAR WAS PURCHASED MAY 2018, MANUFACTURED AFTER FEB 2018 AND IS LESS THAN 3 YEARS OLD.

    Source: NHTSA WEB SITE
  • 2018 SUBARU CROSSTREK
    - WILLOWICK, OH

    TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DRIVER DISCOVERED THAT THE FRONT WINDSHIELD HAD CRACKED ON THE PASSENGER'S SIDE. THE CONTACT INDICATED THAT NO OBJECT HAD IMPACTED THE WINDSHIELD TO CAUSE THE CRACK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ADVENTURE SUBARU LOCATED AT 1991 MENTOR AVE, PAINESVILLE, OH 44077 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 SUBARU CROSSTREK
    - SAN DIEGO, CA

    I HAVE A TOTAL OF TWO WINDSHIELD CRACKS ON MY ORANGE 2018 SUBARU CROSSTREK. THE FIRST OCCURED IN 05/23/2019. I WAS DRIVING ON MIRA MESA BLVD IN SAN DIEGO APPROACHING I-15 NORTH RAMP WHEN A SMALL ROCK FLEW A FROM CARS TIRE AND HIT MY WINDSHIELD ON THE DRIVER-SIDE, LOWER PORTION NEAR THE WIPER BLADES. I WAS DRIVING THE SPEED LIMIT OF 45 WHEN THIS HAPPENED. THE ROCK CAUSED A SMALL CHIP AND TWO CRACKS. AS I DROVE ON THE FREEWAY TO WORK, THE CRACK BEGAN TO PROPAGATE. I IMMEDIATELY CALLED A WINDSHIELD REPAIR COMPANY AND HAVE THEM SEAL THE CRACK TO PREVENT IT FROM SPREADING. COST $75 THE SECOND OCCASION ON 01/24/21 I WAS DRIVING ON THE I-5 FREEWAY NEAR OCEANSIDE HEADING NORTH. I WAS PASSING A TRUCK WHEN A DIME SIZE ROCK FLEW ONCE AGAIN AND HIT MY WINDSHIELD. I WAS DRIVING AT 75 MPH. THIS HIT RIGHT ON THE DRIVER-SIDE AROUND EYE LEVEL TO THE DRIVER. AT THIS POINT, IT SEEMED THE WINDSHIELD WAS WEAK SO I'M GETTING IT REPLACED. COSTING ME $400. THIS WINDSHIELD IS WEAK AND I SHOULD HAVE NOT HAVE TO REPLACE OR REPAIR IT AT SUCH A RAPID RATE.

    Source: NHTSA WEB SITE
  • 2018 SUBARU CROSSTREK
    - NAPLES, FL

    WHILE DRIVING ON MY WAY HOME IN LIGHT SNOW MY WINDOW CRACKED STARTING AT 6 INCHES AND IS NOW OVER A FOOT LONG AND GROWING.

    Source: NHTSA WEB SITE