2011 SUBARU FORESTER Complaints

TAKATA RECALL. I WAS NOTIFIED OF THIS RECALL SEVERAL WEEKS AGO AND TOLD THAT THE PARTS ARE NOT AVAILABLE. THE NOTIFICATION TOLD ME NOT TO USE THE FRONT PASSENGER SEAT UNTIL WHENEVER THE PARTS MIGHT BECOME AVAILABLE (WHEN? MONTHS? YEARS?). MEANWHILE I CANNOT USE THE VEHICLE AS INTENDED AS A 5 SEAT FAMILY CAR. IS THIS NOT A VIOLATION OF IMPLIED WARRANTY OF MERCHANTABILITY? I WANT TO USE THE CAR FOR THE PURPOSE FOR WHICH IS WAS SOLD AND NOT BE TOLD THAT I HAVE TO STOP USING IT FOR THAT PURPOSE WITH NO INDICATION OF WHEN, IF EVER, THIS PROBLEM WILL BE SOLVED. SUBARU NEEDS TO STEP UP AND GET THIS TAKEN CARE OF.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V358000 (AIR BAGS) AND 12V099000 (SEAT BELTS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I RECEIVED A RECALL NOTICE FROM SUBARU REGARDING MY FRONT PASSENGER AIRBAG. THE NOTICE INCLUDED A NOTE THAT THE FRONT PASSENGER SEAT IS UNSAFE FOR USE UNTIL THE AIRBAG HAS BEEN REPLACED. HOWEVER, THE NOTICE ALSO STATED THAT NO REPLACEMENT PARTS ARE CURRENTLY AVAILABLE. I HAVE TRIED SEVERAL TIMES TO REACH SUBARU 'CORPORATE CUSTOMER CARE' ABOUT THIS ISSUE AND AM UNABLE TO REACH ANY REPRESENTATIVE BY PHONE. I HAVE EMAILED THE SAME OFFICE AND, SO FAR, HAVE RECEIVED NO RESPONSE. WHEN I CALLED THE LOCAL AUTHORIZED DEALER FROM WHOM I PURCHASED THE CAR AND WAS TOLD THEY HAVE NO UPDATE ON WHEN REPLACEMENT PARTS MIGHT BE AVAILABLE BUT THEY ANTICIPATE IT COULD BE "A FEW MONTHS". IN THE MEANTIME I HAVE A CAR THAT IS UNSAFE FOR NORMAL USE, AND A MANUFACTURER THAT IS BOTH UNABLE TO REPLACE DEFECTIVE PARTS AND SEEMINGLY UNWILLING TO ANSWER QUESTIONS REGARDING THE ISSUE.

TL* THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT STATED THAT THE SUN VISOR FRACTURED AND DISTRACTED THE DRIVER BRIEFLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT REMOVED THE SUN VISOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. THE VIN WAS NOT AVAILABLE.

VEHICLES HORN STARTED ALARMING AND WOULD NOT SHUT OFF. VEHICLE WAS MOVING THROUGH A PARKING LOT WHEN THIS HAPPENED. PASSERBY ATTEMPTED TO HELP THE DRIVER BUT WAS UNABLE TO DO SO. THE CAR WAS SHUT OFF AND THE HORN STILL SOUNDED. A SECOND PERSON HELPED REMOVE A FUSE WHICH FINALLY STOPPED THE HORN. WE THEN HAD TO DRIVE WITHOUT A NEEDED HORN. A DEALER WAS NOTIFIED FOR REPAIR. THE REPAIR, TO OUR GREAT SURPRISE, REQUIRED A NEW AIRBAG INSTALLED AS WELL AS THE AIRBAG-HORN SWITCH. THIS REPAIR WAS TO BE VERY EXPENSIVE. MANY CALLS WERE MADE INCLUDING TO OUR OWN DEALER IN THE NE. ALL AGREED TO THE REPAIR DIAGNOSIS GIVEN. THE AIRBAG HAD TO BE TRUCK SHIPPED TO OUR LOCATION, REQUIRING AN EXTENDED STAY AT A LODGING. THE ACTUAL REPAIR WAS VERY SPEEDY. TO OUR GRATEFUL SURPRISE, SUBARU DID NOT CHARGE US FOR THE REPLACEMENT AIR-BAG OR HORN-SWITCH. THERE WAS AT NO TIME ANY CAR IMPACT STARTING THIS WHOLE EVENT. THE REPAIR/REPLACEMENT HAD TO BE DONE AS WE WERE IN FL AND HAD 1500 MILES TO TRAVEL...NOT VIABLE WITH NO HORN OR DRIVER AIRBAG. THIS WAS A 2011 FORESTER WITH LOW MILEAGE.

MY SUBARU IS BEING TESTED FOR OIL CONSUMPTION USE, I RETURNED WITH 1 1/2 QUART LOW AFTER 948 MILES. TECH STATED IT WAS ON FULL AFTER IT WAS TAKEN TO GARAGE. IT WAS NOT CHECKED IN OUR PRESENCE. CAR HAS NO OIL SENSOR AND I FEAR THE MOTOR WILL LOCK UP & I DO NOT TRUST THE SUBARU DEALER NOW SINCE THEY DENIED ADDING OIL.

WHILE DRIVING DOWN THE ROAD, THE SUN VISOR ON THE PASSENGER SIDE FELL ON ITS OWN, OBSTRUCTING MY VIEW. WHEN I PUSHED IT BACK UP IT PROMPTLY FELL BACK DOWN - IT WOULD NOT STAY IN ANY OTHER POSITION BUT HANGING STRAIGHT DOWN. I HAD TO PULL OVER AND GET A SCREW DRIVER TO REMOVE THE VISOR TO KEEP IT FROM OBSTRUCTING MY VIEW. NOW MY DRIVER SIDE VISOR IS STARTING TO NOT STAY COMPLETELY UP AGAINST THE CEILING. THIS IS A SAFETY ISSUE IN TWO WAYS, ONE BECAUSE IT DOES NOT STAY UP AND OBSTRUCTS MY VIEW, AND TWO IT CAN NOT BE USED AS A SUN VISOR (AS INTENDED) TO KEEP THE SUN FROM BLINDING ME. MY VEHICLE IS ONLY FOUR-YEARS OLD; I DID CONTACT THE DEALER AND THEY TOLD ME THERE WAS NO RECALL, AND IT IS NOT COVERED AS A SAFETY ISSUE. SINCE BOTH OF MY VISORS APPEAR TO BE BAD, I BELIEVE THERE IS A DESIGN FLAW AND A LOT OF VEHICLES WILL START HAVING THIS PROBLEM.

ON JUNE 8 2015 I ATTENDED A MEETING. WHEN THE MEETING ENDED AT 8 PM, IT WAS RAINING HARD. I HURRIED TO THE CAR, OPENED THE DRIVER?S DOOR WITH MY LEFT HAND AND SMACKED THE CORNER OF THE DOOR INTO MY LEFT EYEBROW. THE BLEEDING WAS SUBSTANTIAL, DRIPPING LARGE DROPS ONTO THE GROUND AND ONTO MY DRESS. A STRANGER STOPPED, ADVISING ME TO KEEP CONTINUAL PRESSURE ON THE WOUND UNTIL IT STOPPED BLEEDING. EVENTUALLY IT DID SO AND I DROVE HOME ONE-HANDED WITH THE OTHER KEEPING PRESSURE ON MY FOREHEAD. SINCE THE BLEEDING HAD ENDED, A PRESSURE BANDAGE KEPT IT STOPPED FOR THE NIGHT. THE BLACK EYE HAS FADED. THERE IS NO PERMANENT DAMAGE EXCEPT FOR A 5/8" SCAR ACROSS MY EYEBROW AND A RUINED DRESS. INSPECTING THE DOOR THE NEXT MORNING, I REALIZED THE CORNER OF THE DOOR COMES TO AN ACUTE ANGLE. THE DOOR ITSELF IS WEATHERSTRIPPED AND HAS A RUBBER GASKET. BUT THE EXPOSED METAL CORNER OF THE DOOR HAS NO PROTECTION. IT IS TOTALLY EXPOSED! I HAVE THE MISFORTUNE OF BEING A 5?8? FEMALE WHOSE EYE HEIGHT MEETS THE CORNER OF THE DOOR. I ALSO HAVE THE MISFORTUNE OF BEING LEFT-HANDED SO I OPEN THE DOOR WITH MY PRIMARY HAND. (OPENING A DRIVER?S DOOR WITH THE RIGHT HAND OFFERS SOME PROTECTION BECAUSE OF THE LOCATION OF THE ARM.) SUBSEQUENT TO THIS EVENT, I WROTE SUBARU CORPORATE AS WELL AS THE LOCAL DEALER. THEIR REPLY THANKED ME FOR SUGGESTING A DESIGN CONCEPT (I THINK THAT WAS THE PHRASE). A 'GOODY BOX' FROM SUBARU ARRIVED SHORTLY THEREAFTER.

AS I WAS PULLING INTO A HEAD ON PARKING SPACE, I BEGAN TO APPLY MY BRAKES AND MY CAR SUDDENLY ACCELERATED. LUCKILY, I WAS ABLE TO PUMP MY BRAKES AND STOP THE CAR. A WITNESS WHO WAS SITTING ON A BENCH NEARBY SAID HE HEARD MY CARBURETOR REV. I AM NOW SCARED TO DEATH TO DRIVE MY VEHICLE.

2011 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO BATTERY REPLACEMENT AND KEY REPROGRAMMING REPAIR COSTS. *SMD THE CONSUMER STATED THE VEHICLE WOULD CRANK AND THEN STOP. *JB