2018 SUBARU FORESTER Complaints

I have had multiple instances where I am unable to remove the key from the ignition switch when the vehicle is in Park. Subaru's technical bulletin 16-112-18R states this is caused by contamination of the Park-Range switch internal components. I'm concerned I will be unable to remove the key and will have to leave the vehicle unlocked with the key in the ignition. I am also concerned I'll be stranded somewhere the next time this happens. I found information online that states Subaru dealers are charging $500 to $800 to repair this issue, which should be a recall or extended warranty situation and not a cost to the vehicle owner.

When there is a passenger in my Subaru Forrester, the Occupant Detection System deactivates the passenger airbag. When I researched the issue, I noticed there is a recall for Foresters but my specific vehicle doesn't fall into the recall. When reviewing Product Campaign Bulletin on the NHTSA website, the Harness Label Inspection Procedure states to inspect the label and if its has supplier code 6578 AND the date code before 18074, the harness must be replaced. My Forester has both the supplier code and the date code before 18074 but my vehicle doesn't have a recall associated with it so the Subaru service center won't replace it. I'm currently driving with a deactivated airbag and that can't possibly be safe. Please NHTSA, widen the recall!

I was making a 90 degree left turn, at a very slow rate of speed, onto a tarred parking bay located in front of a hedge approximately 4 feet high. (This is a parking spot I was very familiar with, and moving extremely carefully which is necessary, because the small cat colony I was there to feed were milling around on the parking bay as they always do.) When I depressed my brake to bring the car to a complete stop, my vehicle surged forward through the hedge and landed up against a wall on the other side of the hedge. The movement was wholly unexpected, and directly contradictory to my braking to bring the vehicle to a stop. It felt as if I, the driver, was not actually in control of the vehicle for those few seconds. After the tow truck pulled it back onto the parking bay, although my Subaru was still mechanically drive-able, I had the vehicle towed to the closest Subaru dealer as it would have been irresponsible for anyone to drive the vehicle given the unexplained spontaneous acceleration issue that had just occurred. I immediately reported the accident to AAA Insurance and made the Claims Representative at the time, and subsequently the Insurance Adjuster, aware of the safety issue experienced. • The mechanical root cause is unknown • Immediately following the body shop repairs I sold the vehicle back to Subaru and made them aware of the safety issue. • I could have been injured. Fortunately, I was alone, and although in shock for several days, not physically hurt. • When I asked Subaru about the feasibility of getting data from the Event Data Recorder, to substantiate what happened, they advised that was not possible without a court order. • Yes, the vehicle was inspected by a Third Party Insurance Assessor but am unsure if they were made aware of the safety event that precipitated the vehicle's damage • There were no prior warning signs which made the occurrence extremely surreal and shocking.

The SRS passenger warning light comes on intermittently. Sometimes with a passenger the indication is the air bag is "ON" and everything seems to be fine. Sometimes with a passenger we get the message that the "SRS SYSTEM NEEDS TO BE CHECKED". And sometimes we get that message even without a passenger. This started at around 80K miles.

We are on our 4th windshield with this vehicle and just got a crack overnight on it, nothing that we could tell hit it. 1 other time this has happened where it randomly cracked. The first two were rock strikes but nothing out of the ordinary, I've had much harder hits to my 2011 WRX with no issue, not even a chip. A smaller than golf ball sized rock hit the passenger side of the windshield the 2nd break and glass CAME INTO THE VEHICLE ALL OVER THE DASH. Glass repair place said they see Subarus with the eyeSight the most of any vehicle type.

I'm unsure why this 2018 Forester wasn't one of the many manufactured that year recalled for an intermittent passenger seat air bag sensor malfunction since the focus of that recall remains the problem with this particular Forester: it has heated seats and displays an intermittent on/off passenger seat air bag light while a passenger is seated in that seat. The malfunction has been occurring for the past several years, however, our attempts to document and diagnose it have occurred much more recently. We took it to a dealership on 5/9/23; despite keeping it overnight and making numerous attempts to duplicate the problem (at a cost to us of $142) they were unable to do so. However, on 6/27/23, as I drove my wife a distance of approximately 150 miles and she sat in the front passenger seat, the airbag light displayed “off” almost the entire trip. Also, she and our son traveled about 400 miles between 16-19 June; he drove, she sat “front right”. During that trip the sensor light showed intermittently on and off and my wife was able to take time and date stamped photos of the sensor light from her point of view in the passenger seat; both when it was on and when it was off. I reported "all of the above" to the dealership and received a reply referring me to the "apparent" minimum weight limit needed for a passenger to trigger the sensor (100 lbs; I've seen 75), together with the explanation that "electronics" could interfere with operation of that sensor. Although my wife at times weighs just under 100 lbs, that weight limit doesn't explain why the sensor light is INTERMITTENTLY on and off on the same trip. At the very least, since she's now always concerned about failure of the airbag to inflate in the event of an accident, a recall/replacement/addition to the previously issued recall applicable to the exact same malfunction should be required. Based on dealership response, it will take an order from you before any additional repairs/replacements are made.

AC compressor went out at 110k miles. This is a common issue with Subaru compressors.

Control arms failed within 55,000 miles, shaking and dangerous conditions for a vehicle less than 5 years of age. Leaking air condition and numerous electrical issues started ironically just after the standard 35,000 bumper to bumper warranty extended. Now my car smells like coolant and worried it’s going to overheat. All my tire sensor pressure gages burn out before 50,00 0 miles and needed replacing. Violent shaking of suspension at highway speeds and not one safety alarm goes off.

Airbag light has come on stating that they will not deploy. Upon looking my vehicle (2018) has the passenger side airbag product with supplier code 6578 and date code 17346 meeting the NG status per bulletin released by NHTSA in October of 2019. I purchased my vehicle 1/2021 from a certified Subaru dealer who did not fix this product despite being notified of the faulty part in December of 2019. However, my VIN does not flag the recall (recall WUM-98, recall number 19V70100). Currently my airbags are not working. It has periodically happened in the past but then would fix itself and the light would go off. Now it has maintained staying on.

We purchased 2018 Subaru Forester. Paid top dollar. When we got home we noticed rust and paint bubbles across the windshield. Subaru says they won't do anything car is 5 yrs old. collision shop wants $1700 to repair. Says it is more than stone chips as rest of car body is in perfect condition. It will become safety issue and compromise safety of windshield. They cannot guarantee the work. We went back to used car dealer where we purchased it, they say just touch it up, would not do anything. It is much more tha a touch up. On line many 2018 Subaru owners are complaning of same issue.