2009 SUBARU FORESTER Complaints

THE TIRE WELLS OF MY 2009 SUBARU FORRESTER FILL WITH SNOW AND ICE TO THE POINT THAT THE STEERING IS AFFECTED- IT IS DIFFICULT TO CONTROL THE CAR. I HAVE BEEN LIVING IN THE SAME AREA FOR MANY YEARS AND I HAVE NEVER EXPERIENCED THIS WITH A VEHICLE (PREVIOUSLY I HAVE DRIVEN AN ALTIMA, JETTA, CIVIC AND CELICA) AND THE PREVIOUS VEHICLES HAVE NOT BEEN ADVERTISED AS 'SNOW CONDITION' VEHICLES. I DRIVE IN PLOWED LANES (NOT IN THE MESS) AND I AM CONCERNED ABOUT THIS LACK OF CONTROL WHEN THE WEATHER GETS A LITTLE NASTY. *TR

DRIVING EAST ON ARDSLEY RD. IN SCARSDALE NY, MY VEHICLE ACCELERATED BY ITSELF. AT THE TIME I WAS STARTING TO GO DOWNHILL, CURVING RIGHT WITH A "JERSEY BARRIER" IN THE CENTER OF THE ROADWAY. I TRIED TO GO AROUND THE VEHICLE DIRECTLY IN FRONT OF ME BUT MY RIGHT REAR SIDESWIPED HIS LEFT REAR. IT CONTINUED TO ACCELERATE AROUND A RIGHT CURVE (DOWNHILL). I COULD NOT STOP. I STRUCK AN S.U.V. JUST STARTING TO MOVE WITH TRAFFIC. THE VEHICLE I SIDESWIPED SUSTAINED NO DAMAGE. BOTH THE VEHICLE I STRUCK AND MY VEHICLE WERE HEAVILY DAMAGED (MY AUTO IS $4500). BOTH VEHICLES TOWED FROM THE SCENE. GREENBURGH (NY) POLICE RESPONDED. NO INJURIES AS OF THIS TIME. I REPORTED THIS TO THE 800 NUMBER OF SUBARU. THEY TOOK ALL THE INFORMATION OVER THE PHONE. I HAVE NOT HEARD FROM THEM. I TOLD THEM I WAS REPORTING THIS BECAUSE I DIDN'T KNOW IF ANYONE ELSE EXPERIENCED THE SAME FRIGHT. THE TIME WAS 4:50PM. *TR

THE 2009 SUBARU FORESTER HAS THE LIGHT AT THE TOP OF CARGO INSIDE AND IF IT IS DARK YOU CANNOT SEE ANYTHING BUT THE REFLECTION OF WHAT IS IN THE CARGO AREA DUE TO THE BRAKE LIGHT BEING INSIDE RATHER THAN ON THE OUTSIDE LIKE OTHER MODELS I FEEL THIS IS VERY DANGEROUS, YOU MIGHT RUN OVER ANYTHING OR ANYBODY WHEN YOU CAN'T SEE OUT YOUR BACK WINDOW IN THE DARK. FORTUNATELY I JUST TOOK A MAILBOX DOWN, NOT A PERSON. NOW I HAVE DAMAGE TO MY NEW FORESTER AND DON'T WANT TO KEEP IT. *TR

MY 2009 SUBARU FORESTER HAS A WARPED DRIVERS SIDE OUTSIDE MIRROR. AS THE WEATHER GETS COLDER, THE PROBLEM WORSENS. I LIVE IN WISCONSIN AND IN SUB FREEZING TEMPS IT LOOKS LIKE A FUN HOUSE MIRROR BENDING STRAIGHT LINES AND DISTORTING DISTANCES. BACKING UP AT NIGHT AND CHANGING LANES ARE MADE LESS SAFE NOT TO MENTION THE PERCEIVED MOTION THE CONVEX SHAPE CAUSES. THE DEALERSHIP REPLACED IT ONCE BUT THE PROBLEM REMAINS. THEY OFFERED TO EXCHANGE IT WITH ONE FROM ANOTHER NEW FORESTER BUT THEY WERE ALL THAT WAY. WHILE READING FORUMS ON SUBARUFORESTER.ORG MOST POSTS FROM PEOPLE IN COLDER CLIMATES HAVE EXPERIENCED THE SAME PROBLEM. OTHER COLD RELATED PROBLEMS ARE A DRIVERS SIDE WINDOW THAT WON'T CLOSE (AT 10 DEGREES OR COLDER) AND A TAILGATE THAT DOES NOT ALWAYS LATCH SECURELY. THE MIRROR IS THE PROBLEM THAT CAUSES THE MOST UNSAFE CONDITION. *TR

I AM WRITING TO YOU TODAY WITH GREAT REGRET. AFTER A LOT OF RESEARCHING AND THOUGHT, I PURCHASED THE SUBARU FORESTER ON AUGUST 2008 FROM DUNNING SUBARU ANN ARBOR MI 48103. WHAT DREW ME TOWARDS THE FORESTER WAS THE 4 WHEEL DRIVE SO I WAS VERY HAPPY TO PURCHASE THIS CAR. I WAS VERY HAPPY WITH IT UP TILL A COUPLE OF MONTHS AGO WHEN I STARTED EXPERIENCING PROBLEMS. FIRST, AFTER RETURNING FROM AN OIL CHANGE ON MAY 2009, I CAME HOME AND PACKED MY CAR. LATER WHEN I WENT BACK TO THE GARAGE, THE FLOOR WAS FILLED WITH OIL BECAUSE IT WAS DRIPPING FROM THE ENGINE; I WAS TERRIBLY UPSET AND CONTACTED SUBARU RIGHT AWAY. THEY ASKED ME TO COME BACK AND TOOK CARE OF IT. AGAIN, ON NOVEMBER 29TH I WAS ON MY WAY BACK FROM DROPPING MY DAUGHTER AT WAYNE STATE UNIVERSITY WHEN ENGINE SUDDENLY JUST STOPPED. IT STARTED MAKING SOME ODD SOUNDS ON THE PASSENGER SIDE AND JUST WITHIN 5 SECONDS, THE ENGINE WAS DEAD. I WAS ON HIGHWAY HEADING TOWARDS ANN ARBOR, WHICH IS A EXTREMELY BUSY HIGHWAY. BUT TO MY LUCK, AT THAT MOMENT IT WAS NOT CROWDED, AND I WAS ABLE TO SWITCH LANES AND PULL OVER TO THE CURB RIGHT AWAY. BECAUSE THE ENGINE STOPPED SO SUDDENLY AND QUICKLY, IT DID NOT GIVE ME ENOUGH TIME TO PULL OVER ALL THE WAY TO THE CURB, CAUSING MY CAR TO BE HALF IN THE LANE, AND HALF ON THE CURB, TRY TO CONSIDER HOW DANGEROUS THAT SITUATION IS, ESPECIALLY ON A RAINY NIGHT AT 11PM. AFTER PULLING OVER TO THE CURB, WE WAITED 20 MINUTES(IN THE RAINY WEATHER) TO LET THE ENGINE COOL DOWN AND TRIED RESTARTING THE CAR BECAUSE WE DIDN'T EXPECT SOMETHING LIKE THIS FROM SUBARU. UNFORTUNATELY, THAT DID NOT WORK, AND NOTHING WORK. THE ONLY OPTION WE WERE LEFT WITH WAS TO CALL AAA AND HAVE THE CAR TOWED. WHILE MAKING THE CALLS TO AAA, A COP PULLED UP BEHIND US TO TELL US THAT OUR CAR WAS IN DANGER BECAUSE WE WERE HALF IN THE LANE AND HALF IN THE CURB, AS I MENTIONED EARLIER, BECAUSE OF SUBARU'S' ENGINE SHUTTING DOWN ON US SO QUICKLY AND SUDDENLY, IT WAS NOT ENOUGH TIME TO PULL OVER COMPLETELY TO THE CURB. *TR

FIRE ERUPTED WITHOUT WARNING FROM THE DRIVER SIDE PANEL BELOW THE TRUNK COVER ON 2009 SUBARU FORESTER WITH LESS THAN 3,500 MILES. THE WIRE HARNESS BURNT. THIS HAPPENED ALMOST 2 MONTHS AGO AND SUBARU IS IN DISCUSSIONS WITH THE INSURANCE AS IT SEEMS TO BE A TOTAL LOSS. *TR

MY WIFE WAS IN COLLISION ON AUGUST 26, 2009, THAT DAMAGED THE ENTIRE FRONT CAP OF HER 2009 SUBARU FORESTER, WHICH WAS BOUGHT NEW AND WITH APPROXIMATELY 11, 000 MILES ON IT. THE AIR BAG DID NOT DEPLOY. THE WRECK WAS AT APPROXIMATE 35MPH. I FILED A COMPLAINT WITH SUBARU THE NEXT DAY. THE COMPLAINT NUMBER IS 1-365436785. MY SUBARU REPRESENTATIVE, LINDA PAYNE TOLD ME AT THAT POINT THAT THEY WOULD NOT BE SENDING ANYONE TO LOOK AT THE VEHICLE AND WOULD GO BUY THE INSURANCE ADJUSTERS REPORT. THE SUBARU REPRESENTATIVE TOLD ME THAT THERE WAS NO REASON WHY THE BODY SHOP COULD NOT BEGIN WORK ON THE VEHICLE. ION SEPTEMBER 11, 2009, I SENT SUBARU THE ESTIMATE ALONG WITH PHOTOS OF THE DAMAGE. THE ESTIMATE AMOUNT IS SLIGHTLY MORE THAN $10,000. TODAY, SEPTEMBER 23 I RECEIVE A LETTER AND A PHONE CALL FROM THE SUBARU REPRESENTATIVE STATING THAT THEY NEED ADDITIONAL INFORMATION AND THAT NO WORK CAN BE DONE ON THE VEHICLE IF THEY ARE GOING TO INSPECT IT. THEY ARE ASKING FOR MEDICAL BILLS, POLICE REPORT OF THE ACCIDENT AND SIMILAR INFORMATION. NONE OF THIS SHOULD MATTER. WHAT MATTERS IS MY WIFE WAS IN A HEAD ON COLLISION AT 35 MPH THAT CAUSED SIGNIFICANT DAMAGE AND THE AIR BAG DID NOT GO OFF. *TR

BOUGHT THE 2009 FORESTER IN DECEMBER 08. DROVE FINE FOR THE FIRST TWO MONTHS. THEN IT STARTED TO LAG IN ITS SHIFTING. IF I WAS ABOUT TO STOP AT A LIGHT AND THE LIGHT CHANGED, I PUT MY FOOT BACK ON THE GAS AND CAR WOULD NOT ACCELERATE SO I GIVE IT MORE GAS AND THEN IT KICKS IN HARD ALMOST CAUSING AN ACCIDENT TO THE CAR IN FRONT OF ME. IT DOESN'T HAPPEN ALL THE TIME. SO I THOUGHT IT WAS JUST ME. UNTIL I WAS DRIVING ON THE HIGHWAY ABOUT 16 MILES FROM HOME GOT OFF THE EXIT AND IT DID IT AGAIN. I HAVE HAD THE CAR IN TO THE DEALER 4 TIMES THIS YEAR FOR THE SAME PROBLEM. THE FIRST TIME TECH RESET THE COMPUTER AND IT DROVE FINE FOR 3 DAYS THEN STARTED AGAIN. IT HAPPENS IN ALL TYPES OF SITUATIONS WHEN IT WANTS TO. MY OTHER MECHANIC FELT THE SAME THING HAD ME TAKE IT BACK TO DEALER. I AM FRUSTRATED WITH DRIVING IT. I AM ALSO NOW HAVING THE VEHICLE MAKING LOUD NOISES AND ROUGH IDLING, MYSTERIOUS ACCELERATION THAT WILL ADJUST AFTER CAR IN TURNED OFF AND ON AGAIN AND A BURNING SMELL COMING FROM THE ENGINE AFTER BEING DRIVEN. I DRIVE LOCALLY A COUPLE OF DAYS A WEEK. SUBARU DEALER WANTS TO TAKE MY VEHICLE HOME TO EVALUATE TRANSMISSION. I WAS TOLD IT WAS BECAUSE IT IS A LEARNING TRANSMISSION, SO WHY HASN'T IT LEARNED HOW I DRIVE AND I'M THE ONLY ONE DRIVING CAR. *TR

UNEXPLAINED ENGINE ACCELERATION. STARTED VEHICLE IN A PARKED POSITION, WAS PREPARING TO PULL OUT, ENGINE SUDDENLY ACCELERATED TO TOP RPM AND WAS SURGING. STILL IN NEUTRAL, WHEELS TURNED SLIGHTLY TO LEFT. COULD FIND NOTHING THAT MAY HAVE CAUSED THIS, PLACED FOOT ON BRAKE UPON HEARING THE ENGINE ACCELERATION, FLOOR MATS WERE IN PROPER POSITION, ETC. SHUT ENGINE OFF, RESTARTED AND THINGS RETURNED TO NORMAL. STILL CONSIDER IT A DANGEROUS DEFECT THAT NEEDS IMMEDIATE ATTENTION BY SUBARU. *TR

TL*THE CONTACT OWNS A 2009 SUBARU FORESTER. WHILE DRIVING BETWEEN 35-40 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKES WERE APPLIED. THE CONTACT SHIFTED INTO PARK OR NEUTRAL AND THE VEHICLE MADE A CLUNKING SOUND. THE ENGINE WENT TO IDEL. THE CONTACT WAITED A FEW MINUTES BEFORE RESTARTING THE VEHICLE AND SHIFTING INTO DRIVE. THE DEALER HAS HAD THE VEHICLE FOR THE PAST TWO WEEKS AND THE CONTACT REFUSES TO RETRIEVE THE VEHICLE. THE DEALER PERFORMED DIAGNOSTIC TESTS, BUT COULD NOT FIND A FAILURE WITH THE ENGINE OR ANY OTHER COMPONENT. SHE STATED THAT SHE WILL NOT DRIVE THE VEHICLE BECAUSE THE FAILURE HAS NOT BEEN DIAGNOSED. THE FAILURE MILEAGE WAS 3,100. UPDATED 7/14/09 *CN UPDATED 07/17/09.*JB