2014 SUBARU FORESTER Complaints

Airbag warning light came on 1/25, took to Subaru dealership for diagnostic service. Was told the Passenger Front Seat Occupant Detection Sensor Assembly needs to be replaced, airbag system is not functional. Item has been on backorder, unable to replace as needed and told this is a known issue for Subaru. Have since contacted Subaru National Consumer Advocacy for assistance (case #250418-1700639). We have been waiting for 4 months to remedy this situation. Through no fault of our own, our 2014 Subaru Forrester does not meet safety standards of functioning airbags. This is a known problem for other Subaru owners and the part is in high demand due to inability to secure them. This has limited our use of the vehicle.

The contact owned a 2014 Subaru Forester. The contact stated that while driving at 35 MPH, a vehicle coming from oncoming traffic was attempting to make a left, causing the contact to crash into that oncoming vehicle. The contact mentioned that during the impact, the front passenger side wheel was pushed into the radiator. The contact spouse sustained injuries, and medical attention was provided, and the contact was taken to the local emergency room. The contact stated that the steering wheel and the knee air bags were deployed during the incident, which caused the contact to be injured. The contact sustained an upper chest injury and contusions to both of their legs, and the contact's left leg was also burned. A police report was filed. The vehicle was towed and destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.

While I was driving to work, with Cruise control set at 65, I hit a deer head on. All airbags deployed and engine ceased and I was able to brake car to a stop on the shoulder of the road. Within minutes, the engine erupted in fire and thankfully I wasn't trapped inside and was able to get out, because by the time I got 4-500 feet from the car, it had been totally engulfed in flames. From the time I hit the deer to the fire starting was less than 10 minutes. Fire truck wasn't even on scene yet and I was still speaking with highway patrol on the phone. If I had been trapped or the vehicle had rolled i wouldn't be here today. It was that quick.

When cruising about 25mph the car gave a jolt, stalled, and then would speed back up again. All lights then flashed on. I brought it to the dealer and they did a diagnostic check coming back for CVT transmission. They also confirmed it is a known problem and had extended the warranty to when 100,000 miles or 10 years which is around or prior to when most people confirm the issue. There was no warning signs I was aware of leading up to the failure of the transmission.

About a year ago the passenger airbag warning light came on. Took it to the dealer who stated the passenger seat occupant detection sensor was malfunctioning. I was also told this meant the passenger airbags would not deploy in an accident. The dealer stated the replacement part was on back order and they could not get it. It has been 11 months and they have not gotten the part. Additionally this part has been recalled on the 2015-2018 models with heated seats due to the heated seats causing the malfunction. I have the 2014 model with the exact same heated seats and sensor and it was not included in the recall. For 11 months I have not been able to use the passenger seat for fear anyone in the passenger seat could be seriously hurt or killed due to the airbags not deploying. I have contacted the dealer and Subaru of America multiple time and was basically told it’s my problem and to keep waiting for the replacement part, which I will then have to pay approximately $1100 for the repair.

airbag inspection light comes on. Dealer verified vehicle has defective passenger harness and or seat cushion. Replaced harness under passenger seat in July 24, now Oct 24 airbag inspection light is back on. The 2014 has the same WUM 98 harness kit and seat sensor, so why isn't the 2014 Subaru Forrester included in the WUM 98 recall?

While driving the seatbelt above the driver side shoulder came disconnected and fell into the driver lap. There was no warning, no alarms nothing. The casing and everything came off with it. I was able to screw the bolt back in, but thought Subaru needed to take a look because I’ve never had this happen nor did I think this was common. I thought they would want to Loctite the bolt down as a permanent solution. They initially told me to bring the car down and they would take care of it right away. They said they’d secure it in place and fix it but when I arrived they did not fix it, instead they wanted me to pay for it. They will only warrantee the seatbelt material and nothing more. No one has inspected it. I had a friend tighten the bolt down and of course now I’m worried and I am checking the other seatbelts. I would never think it would rattle loose. Driving 55 miles an hour to have your seatbelt suddenly nonexistent is very scary and still makes me extremely paranoid to drive the vehicle.

The contact owns a 2014 Subaru Forester. The contact stated while driving at an undisclosed speed, the contact noticed a loud whining sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer several times since November 2020 for transmission related issues. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under extended warranty or recall. The manufacturer offered to pay a portion of the cost for the repair. The failure mileage was approximately 86,000.

After running 86,000 miles (Plus or minus), we had to bring the car to Livermore Subaru because of the noise o the middle section of the car WITH OUT any warning lights. In turns out, after extensive diagnostics testing, “the noise is coming from the inside of the CVT transmission assembly” with the estimate of $11,784.38 for a new transmission. We requested to extend the transmission warranty as NOTED Service Bulletin Number 16-107-17R dated 06/21/17 and revised on 11/09/17 for our Subaru Forester 2014. Our records show recurring CVT transmission issues, which we have consistently reported: - March 3, 2020: At 58,543 miles, Diablo Subaru noted issues with high RPM and improper shifting. Diagnostic tech notes indicated transmission problems. - November 20, 2020: At 61,023 miles, Diablo Subaru addressed a transmission valve body replacement and identified a fault in the pressure control circuit. - October 5, 2022: At 72,593 miles, Diablo Subaru found transmission fluid seepage . The oil leaks from front timing cover , leading to repairs and reseal costing $2,468.51. - August 22, 2024: At approximately 84,000 miles, Livermore Subaru confirmed the need for a CVT transmission replacement. Given our history of reported issues and diligent maintenance, The initial CVT transmission problems noted on March 3, 2020, should have been addressed under the warranty and extended warranty provisions. We have always adhered to recommended maintenance schedules and promptly addressed any issues. Unfortunately Subaru of America, insisted that because of the age will not extend the warranty for the transmission.

The key gets stuck when trying to remove it from the ignition while the car is in park. It can not be fully rotated to the off position and removed, which prevents the driver from leaving the car. The key only comes out after repeated starting of the car and moving it back and forth. The issue is intermittent and unpredictable. Subaru has issued a bulletin report #: 16-112-18R