2018 SUBARU FORESTER Complaints

There seems to be a fast battery drain on my car. After using the car and letting it stay parked (with all the interior lights off and checked to make sure everything was completely off) for 36hours, the car would not start. This has happened multiple times. It was not dead winter cold, it was approx 70º or hotter.

Repeatedly the passenger air bag turns off even when car is in motion (warning lights turn on) with passenger in front seat. We have heated seats but apparently are not part of the recall that covers other Foresters with the exact same problem. Anytime we are in the car and it is deactivated it puts the passenger at risk if an accident would occur. This is extremely dangerous and can lead to death from a problem that the company appears to be aware of. It used to be we could turn the car off, have the passenger get out, restart the car, and the sensor will work, but now that does not happen. We would love to get rid of this vehicle but that is not an option at this time.

NHTSA Recall No. : 19V-701 Manufacturer Recall No. : WUM-98 The issue in this recall is affecting my car and it fits the description in the recall and the exact issue is happening in my car but dealership is charging me $1087.58 to fix it.

Second time windshield had to be replaced from cracking after sustaining small rock chip.

Repeatedly the passenger air bag turns off during road trips (warning lights turn on) with passenger in front seat. This will be my second complaint because I felt you all needed time to add my cars VIN to your recall list. Anytime we are in the car and it is deactivated it puts the passenger at risk if an accident would occur.

Sudden unexplained acceleration incident. Car accelerated without input from driver and rear-ended a parked vehicle in front of the vehicle Eyesight system did not engage to warn or prevent impact with rear end of car in front. The vehicle was travelling at low speed and suddenly accelerated. This is dangerous because it does not provide enough time to prevent from hitting an object in front of the vehicle like a car or person. The problem has not been reproduced by by the manufacturer who sent a technician who inspected the vehicle and could not find any saved info in the event data recorder or saved diagnostics codes. Complaints were filed with the dealership before the incident that the eyesight system did not appear to be functioning correctly. The first time this has happened was 6/02/2021 in the afternoon on a clear day on a clear pathway without any obstructions. The second time this happened was 9/06/2021. The second incident the vehicle accelerated while travelling at lo speed with the eyesight system briefly warning tone beeping. The brakes were applied quickly and the carr seemed almost to stall. The engine made a noise as the stalling conditions ended and the car went back to normal. Subaru filed a service request previously. SR# 1-70302162357.

Sudden unexplained acceleration incident. Car accelerated without input from driver and rear-ended a parked vehicle in front of the vehicle Eyesight system did not engage to warn or prevent impact with rear end of car in front. The vehicle was travelling at low speed and suddenly accelerated. This is dangerous because it does not provide enough time to prevent from hitting an object in front of the vehicle like a car or person. The problem has not been reproduced by by the manufacturer who sent a technician who inspected the vehicle and could not find any saved info in the event data recorder or saved diagnostics codes. Complaints were filed with the dealership before the incident that the eyesight system did not appear to be functioning correctly. The first time this has happened was 6/02/2021 in the afternoon on a clear day on a clear pathway without any obstructions. The second time this happened was 9/06/2021. The second incident the vehicle accelerated while travelling at low speed with the eyesight system briefly warning tone beeping. The brakes were applied quickly and the car seemed almost to stall. The engine made a noise as the stalling conditions ended and the car went back to normal. Subaru filed a service report SR# 1-70302162357. State Farm opened a claim 3620R756C.

Battery was dead when we tried to leave, no reason as the car had been fully turned off. Left myself and my daughter stranded for 90 minutes in the heat without viable cell service, until I was able to find someone with jumper cables. Went to car parts store and bought a new $176 battery- as I wasn’t able to make it the 45 minutes to the dealer. Want reimbursement for battery and repair/explanation so it doesn’t occur again.

Passenger air bag light came on two weeks after the 3 year warranty expired. Vehicle was purchased on August 4th 2018 and light came on last week on Tuesday August 24th. No previous issues. Passenger air bag is deactivated even with passenger in the seat. Resetting ECU and other basic troubleshooting did not solve the issue. Wiggled wires and connectors under seat and light went off but came back on during driving. Upon research, this is a known issue with my car that has heated front seats, which mine does. However, for whatever reason, my car VIN is not associated with the recall. ODS issue. The NHTSA campaign number is 19V701

When putting the car in park and attempting to turn the car off and take the key out of the ignition, the key is stuck. I typically have to shift back into R or N and then back in park a few times before the key is able to be released. This has been happening off and on for about 6 months and seems to get worse in the heat.