2014 SUBARU FORESTER Complaints

BOTH REAR SUSPENSION COIL SPRINGS BROKE AND NEED TO BE REPLACED AND SO DO THE STRUTS. BOTH BROKE WHILE DRIVING ON A WELL PAVED RODE GOING 35 MPH. I DID NOT HIT OR RUN OVER ANYTHING. THEY COMPLETELY SNAPPED APART. THIS IS CLEARLY DUE TO DEFECTIVE PART AS THERE ARE 100'S OF COMPLAINTS FOR THIS HAPPENING TO 2014-2015 MODEL FORESTERS AND COMING FROM A FAMILY OF MECHANICS, THIS DOES NOT JUST HAPPEN. THE CAR HAS 50K MILES AND IS ONLY DRIVEN ON WELL PAVED ROADS. SPRINGS BROKE WHILE DRIVING KIDS IN BACK. CAR VERY UNSTABLE AND CANNOT STOP AS QUICKLY. REALLY UNSAFE. THESE NEED TO BE RECALLED.

REPEATED ISSUE WITH HEADLIGHTS FAILING AFTER VERY SHORTY PERIOD OF TIME FROM INSTALLATION. REPLACED HEADLIGHTS 3 TIMES IN THE PAST 11 MONTHS (HAVE REPLACED AT LEAST 1 ADDITIONAL TIME SINCE MAY 2017). BULBS INSTALLED CORRECTLY WITHOUT MAKING CONTACT WITH ANY PART OF BULB EXCEPT PLASTIC END WITH BULB GREASE APPLIED TO REAR CONNECTOR.

I HAVE KEPT UP WITH MY CAR AND SERVICED IT WHEN SUGGESTED. I TOOK MY 2014 FORRESTER IN FOR A 67.5K MILE CHECK AND WAS TOLD THAT BOTH REAR SPRING COILS BROKE OFF WHILE ON THE LIFT. WHEN SHOWN THE BROKEN COIL, THE PLASTIC WAS DETERIORATED AND THE COIL RUSTED THROUGH. THIS IS MY 5TH SUBARU, THE 4 OLDER MODELS HAVE HAD WELL OVER 150K MILES - TWO ARE STILL ON THE ROAD, AND NONE HAVE HAD THIS ISSUE. I ALSO FIND IT STRANGE THAT THE DEALERSHIP QUICKLY OFFERED TO REPLACE THEM "UNDER WARRANTY" WHEN MY CAR IS ALREADY OUT OF WARRANTY. ALMOST LIKE THEY ARE TRYING TO COVER UP SOMETHING. I HAVE SEEN OTHER REPORTS OF THIS LISTED AND WANTED TO FURTHER VERIFY THIS ISSUE. THANK YOU.

DRIVERS SIDE REAR DAMPER SPRING BROKEN APPROXIMATELY 1/2 COIL FROM THE BOTTOM OF THE DAMPER. THIS APPROXIMATELY 3 TO 4 INCH PIECE OF SPRING WAS RUSTED IN THE AREA OF THE BREAK, RESTING ON THE LOWER DAMPER "HAT". THE BREAK WAS COMPLETE. THIS SHARP PIECE WAS EASILY LIFTED OFF THE DAMPER. THE SPRING DISPLAYED PEELED PAINT AN RUST ON SEVERAL LOCATIONS. FOUND AT AROUND 46,000 MILES ONLY UPON INSPECTION WHILE REPLACING BRAKES. UNSURE OF ANY SPECIFIC TIME OF BREAKAGE. VEHICLE WAS INSPECTED AT 30,000 MILES. NO REMARKS ABOUT THE DAMPER SPRING. DEALER AND SUBARU CORPORATE REPLACED THE SPRING.

POWER STEERING APPARENTLY DEFECTIVE. A GRINDING NOISE WILL BE HEARD WHEN STEERING ON A FREQUENT BASIS WHEN MOVING.

REAR COIL SPRING BROKE WHILE CAR WAS PARKED IN THE GARAGE. PRIOR TO THIS EVENT, THE OTHER REAR COIL SPRING HAD TO BE REPLACED DUE TO RUST DAMAGE.

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BYERS SUBARU ALEXANDRIA (2301, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, (703) 768-5800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE RIGHT REAR SPRING RUSTED OUT, BROKE AND ULTIMATELY DROPPED DOWN SO IT WAS HANGING BELOW THE SUSPENSION MOUNT. THE VEHICLE WAS HANGING LOW ON THE RIGHT REAR QUADRANT. A BODY SHOP TECHNICIAN NOTICED THIS PROBLEM. I DO NOT KNOW EXACTLY WHEN THE SPRING BROKE OR DROPPED DOWN. ONCE THIS WAS DETECTED, I TOOK IT DIRECTLY TO MY MECHANIC. I WAS TOLD IT WAS NOT SAFE TO DRIVE THE VEHICLE. I HAD THE REPAIR DONE IMMEDIATELY AT THE NON-SUBARU SHOP THAT I HAD TAKEN THE CAR TO. THE MECHANIC SAID THIS SUSPENSION SYSTEM WAS NEW TO THE 2014 FORESTER MODELS AND APPEARS TO BE FAULTY TO CAUSE THE SPRING TO RUST DUE TO THE DESIGN. HE INDICATED IT COULD HAVE BEEN MUCH WORSE IF IT HAD HAPPENED WHILE I WAS DRIVING, SO WE BELIEVE IT DROPPED WHEN THE CAR WAS STATIONARY. MY VEHICLE IS AT ONLY 72K MILES, AND IS 5 YEARS OLD. I HAVE POSSESSION OF THE RUSTED SPRING, BUT AM UNABLE TO UPLOAD PICTURES AT THIS TIME. I CAN EMAIL THEM IF YOU PROVIDE ME AN ADDRESS TO SEND TO.

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER XT. THE CONTACT STATED THAT HER FRIEND WHO WAS DRIVING, PLACED THE VEHICLE IN PARK, EXITED THE VEHICLE, AND THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY ROLLING OVER THE DRIVER'S FOOT. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND DAMAGED THE HATCHBACK. UNKNOWN WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER REQUIRED MEDICAL ATTENTION FOR THEIR INJURY. THE VEHICLE WAS TAKEN TO LAKE FOREST SUBARU (23663 ROCKFIELD BLVD, LAKE FOREST, CA 92630 (949) 837-3500) WHERE IT REMAINED THERE FOR 6 WEEKS AND THE RESULTS INDICATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE DEALER MENTIONED THAT THE VEHICLE WAS INSPECTED BY A SPECIALIST AND WAS ALSO UNABLE TO DETECT THE FAILURE AS WELL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS INVALID.

GARAGE KEPT AUTOMOBILE WITH LESS THAN 18,000 MILES, NEVER TAKEN OFF ROAD. THE BOTTOM OF BOTH REAR STRUT SPRINGS UNEXPECTEDLY BROKE CAUSING VEHICLE TO DROP AFFECTING STEERING AND STABILITY. APPARENT CAUSE: DEFECTIVE PART FAILED DUE TO PREMATURE RUSTING CAUSING