2014 SUBARU FORESTER Complaints

THE STEERING WHEEL "LEATHER" COATING HAS BEEN DISINTEGRATING FOR OVER A YEAR NOW. THE SUBARU SERVICE SAID IT IS A COMMON ISSUE WITH 2014 SUBARU FOREST. & SHOULD BE RECALLED. EVENTUALLY, THE UNDERCOAT FOAM MATERIAL WILL ALSO DISINTEGRATE, HE SAID. ALSO, BOTH FRONT LOWER CONTROL ARMS, BUSHINGS,BAND DRIVE, (SOMETHING LIKE A DRIVE SHAFT), STRUT & AXEL JOINT HAD TO BE REPLACED AT ONLY 69K MILES. MY CAR HAS NEVER BEEN IN ANY ACCIDENT OR HIT ANYTHING. SUBARU PAID FOR FAILED CONTROL ARM REPLACEMENT. THIS IS AN EXTREMELY UNSAFE CAR!

SUBARU ENGINES ARE USING EXCESSIVE AMOUNTS OF OIL EVEN WHEN NEW, UP TO 1 QUART PER 1500 MILES. A 2014 LAWSUIT REQUIRED THEM TO FIX THIS PROBLEM, WHICH THEY ARE ONLY BARELY DOING. HUNDREDS OF OTHERS WITH THIS PROBLEM ARE BEING REQUIRED TO SIMPLY ADD MORE OIL AT $9 - $12/QUART 3-4 TIMES EACH OIL CHANGE. AS THE CAR AGES, THE CONSUMPTION CAUSES THE CAR ENGINE TO SEIZE WHEN AT HIGHWAY SPEEDS, CREATING THE POTENTIAL OF SERIOUS ACCIDENTS. AGAIN, SUBARU HAS OFFICIALLY ACTED TO NOT ADDRESS THIS ISSUE IN THEIR TSB 02-157-14R, TITLED SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS. PRIOR TO THIS, DEALERSHIPS WERE INSTRUCTED TO CHANGE OUT THE PISTON RINGS. THIS TSB STATES: "CONCERNS RELATED TO A POSSIBLE OIL CONSUMPTION CONDITION ARE GENERALLY INITIATED WHEN THE CUSTOMER BELIEVES THE ENGINE OIL LEVEL ON THE DIPSTICK HAS DROPPED SINCE THE LAST TIME IT WAS CHECKED OR WHEN THE LOW OIL LAMP ILLUMINATES. THESE TYPES OF COMPLAINTS BY THEMSELVES DO NOT DIRECTLY INDICATE A CONCERN WITH THE VEHICLE EXISTS."

ON MAY 13,2019 I PULLED THE CAR INTO MY DRIVEWAY AND PARKED THE CAR BEHIND THE HOUSE. AS I WAS GETTING OUT OF THE CAR THERE WAS A BANG ON THE RIGHT SIDE (PASSENGER SIDE) OF THE CAR. UPON INSPECTION ON THE GROUND WERE TWO PIECES OF THE COIL SPRING. THERE WAS A NOTICEABLE DIFFERENCE IN THE HEIGHT OF THE CAR. THE FOLLOWING DAY I TOOK THE CAR TO MY REPAIR SHOP. THEY ARE REPLACING BOTH REAR COIL SPRINGS.

THE BOTTOM COIL OF THE REAR SPRING BROKE. THE METAL SNAPPED. THE VEHICLE WAS DRIVING ON A DRIVEWAY AND WE HEARD A POP. WE STOPPED AND FOUND THE BROKEN COIL ON THE GROUND.

DRIVING ON INTERSTATE 70 MPH, CAR ENGINE STOPPED RUNNING, RPM'S WERE STILL UP AS IF CAR ON, COASTED OUT OF TRAFFIC, NO CHECK ENGINE, NO SPUTTERING, HAD GAS, BUT ACTED AS IF I HAD RUN OUT. TURNED IGNITION KEY TO OFF AND REMOVED IT, ATTEMPTED TO START THE CAR SEVERAL TIMES WITHIN AN HOURS TIME, IT ACTED AS IF IT WAS GOING TO START BUT DIDN'T. HAD IT TOWED TO MECHANIC, ON A FLAT BED TOW TRUCK. IT STARTED UP AND ALL SYSTEMS WERE CHECKED WITH NO EVIDENCE OF FAILURE. DIAGNOSTICS WERE RUN WITH NO ACTIVE CODES, ELECTRICAL WAS CHECKED, NO EVIDENCE OF FAILURE. THIS COULD HAVE BEEN A HUGE SAFETY EVENT, IF I HAD NOT BEEN IN AN OUTSIDE LANE AND WAS ABLE TO GET OUT OF TRAFFIC. I HAVE HAD THREE MECHANICS LOOK AT IT AND NO ISSUE FOUND, BUT IN FEAR OF DRIVING ON HIGHWAY. GUESSES HAVE BEEN FUEL PUMP FAULTY? CAM SHAFT SENSOR FAULTY? ELECTRICAL?

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT STATED WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE, THE REAR DRIVER'S SIDE COIL SPRING FRACTURED AS THE VEHICLE WAS BEING HOISTED ON THE LIFT. THE VEHICLE WAS TAKEN TO MITCHELL SUBARU (71 ALBANY TURNPIKE, CANTON, CT 06019 (860) 693-7723) WHERE IT WAS AWAITING DIAGNOSIS AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,235.

MY 2014 SUBARU FORESTER WITH 42,879 MILES WAS SITTING IN THE DRIVEWAY. I NOTICED THAT THE REAR DRIVER'S SIDE LOOKED VERY LOW OVER THE TIRE. WHEN I LOOKED UNDER THE CAR, THERE WAS A SEMI-CIRCLE PIECE OF METAL ON THE GROUND UNDER THE VEHICLE. THE CAR HAD LAST BEEN DRIVEN ABOUT TWO DAYS BEFORE. I JUST HAD THE FORESTER IN MY LOCAL SUBARU DEALERSHIP SERVICE DEPARTMENT FOR A NYS INSPECTION AND TO REMEDY ONE RECALL REGARDING BRAKE LIGHTS ONE WEEK PRIOR. UPON A SIMPLE INTERNET SEARCH, I HAVE FOUND MANY, MANY OWNERS REPORTING THE EXACT SAME ISSUE ON 2014-2015 SUBARU FORESTERS. THE CAR IS PRIMARILY DRIVEN AROUND TOWN IN A SUBURBAN, PAVED AREA AND PARKED IN A PAVED DRIVEWAY.

BOTH REAR COIL SPRINGS PREMATURELY FAIL IN THE 2014 AND 2015 MODELS. THE PART HAS BEEN REDESIGNED AND IS NOW IN A NATIONAL SHORTAGE. THIS SPRING CAN FAIL AT ANY TIME DURING OPERATION OF THE VEHICLE AND PUNCTURE A TIRE. MY INCIDENT OCCURRED WHILE IT WAS STATIONARY WITHOUT TIRE DAMAGE.

DRIVING AT 65 MPH ON A 2 LANE HIGHWAY DRY CONDITIONS IN THE EARLY MORNING WHEN I HIT A DEER IN THE FRONT, CAUSING MAJOR DAMAGE AND THE AIRBAGS DID NOT DEPLOY. THIS IS A SERIOUS SAFETY ISSUE.

BOTH REAR COIL SPRINGS ARE BROKEN . THE LOWEST COIL HAS SNAPPED OFF EACH SPRING AND THE LEFT REAR SPRING HAS FALLEN OUT OF THE LOWER PAD SO IT IS NOT FUNCTIONAL AT ALL ONE SPRING MAY HAVE FAILED EARLIER, BUT THE LEFT FAILURE MADE THE PROBLEM APPARENT.