2014 SUBARU FORESTER Complaints

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING 78 MPH, THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE FUEL INDICATOR DISPLAYED THAT THE FUEL WAS LOW. THE CONTACT CALLED THE POLICE AND WAS ESCORTED TO GET SOME FUEL. THE CONTACT ADDED FUEL TO THE VEHICLE, RESTARTED THE ENGINE, AND DROVE 400 MILES WITHOUT FURTHER INCIDENT. THE VEHICLE WAS TAKEN TO SUBARU OF DAYTONA (650 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 255-2252) WHERE THEY DIAGNOSED THAT THE VEHICLE WAS OVERHEATING AND REPLACED THE FUEL PUMP. THE DEALER INFORMED THE CONTACT NOT TO DRIVE THE VEHICLE WITH LESS THAN A THIRD OF A TANK OF FUEL SINCE THAT CAUSED THE FUEL PUMP TO OVERHEAT. THE FUEL READER LATER DISPLAYED UNUSUAL READINGS AND STARTED ILLUMINATING CONSTANTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THE CONTACT BELIEVED NOTHING WAS DONE DURING THE WEEK IT WAS IN THEIR POSSESSION. THE MANUFACTURER WAS CONTACTED AND PROVIDED INVESTIGATION NUMBER: 1-38017139050. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT HAD NOT IN FOUR WEEKS. THE FAILURE MILEAGE WAS 17,000.

WHEN MAKE TURNS IN MOVING(BACKWARD OR FORWARD), THERE IS NOISY(CLICK) IN FRONT WHEEL SUSPENSION

THE CAR COMPLETELY LOOSES POWER AND STUTTERS. THE ENGINE DOES NOT SHUT OFF, BUT THERE IS NO POWER GOING TO THE WHEELS. AT THIS POINT THIS HAS HAPPENED DOZENS OF TIME. IT BEGAN AROUND 20-30,000 MILES, AND CONTINUES INTO 90,000+ MILES. IT CAN HAPPEN GOING 20-40 MILES PER HOUR OR 55 OR 70. IT'S UNDER LOAD USUALLY, AND HAPPENS MORE WHEN IT IS HOT OUTSIDE. SOMETIMES IT HAPPENS ONCE, THEN I DON'T HAVE IT FOR MONTHS, AND OTHER TIMES IT HAS HAPPENED REPEATEDLY FOR MILE AFTER MILE OF DRIVING. I HAVE TO LET MY FOOT OFF THE GAS AND RE-APPLY MULTIPLE TIMES TO KEEP THE CAR MOVING. IT'S HAPPENED IN NEIGHBORHOODS, DRIVING ON THE FREEWAY, AND TRYING TO PASS ON THE HIGHWAY. I HAVE TAKEN IT TO MY DEALERSHIP NUMEROUS TIMES AND THEY REFUSE TO KEEP IT LONG ENOUGH AND TEST IT ENOUGH TO REPLICATE THE PROBLEM. IT IS STILL UNDER THE EXTRA WARRANTY I PAID FOR IT AND SUBARU REFUSES TO HELP AS WELL.

MY VEHICLE HAS A PROBLEM WITH THE AIRBAG SYSTEM. I WAS FIRST ALERTED BY MY CARS WARNING SYSTEM, WHICH STATES 'SRS AIRBAG SYSTEM NEEDS TO BE CHECKED' AND GIVES ME A RED WARNING SYMBOL OF THE AIRBAG BEING INFLATED. SECONDLY IT SHOWS MY PASSENGER AIRBAG IS OFF EVEN WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. THIS WARNING DID NOT COME ON DUE TO A COLLISION AS MY VEHICLE HAS NEVER BEEN IN A COLLISION OR INVOLVED IN AN ACCIDENT OTHERWISE. IT SIMPLY APPEARED SEEMINGLY OUT OF NOWHERE FOR NO REASON AT ALL. I HAVE TAKEN MY VEHICLE IN SEVERAL TIMES TO DIFFERENT SUBARU DEALERSHIPS TO ASK WHAT THE PROBLEM IS. I WAS FIRST TOLD THERE WAS NO PROBLEM WITH THE SYSTEM THAT PERHAPS IT WAS JUST A MALFUNCTION IN THE SENSOR. THEN THE OTHER DEALERSHIPS TOLD ME THAT THERE WAS AN ISSUE WITH THE PASSENGER SEAT SENSOR, BUT THAT THEY ARE UNABLE TO CONFIRM IF THIS IS THE SOURCE OF THE PROBLEM CAUSING THE AIRBAG LIGHT TO COME ON AND THE PASSENGER AIRBAG TO BE TURNED OFF. THEY SAID I WOULD NEED TO REPLACE THE ENTIRE PASSENGER SEAT, BUT THEY WERE UNSURE IF THIS WOULD FIX THE ISSUE. I TOOK IT TO AN INDEPENDENT MACHANIC AND THEY ALSO WERE UNABLE TO VERIFY THE SOURCE OF THE PROBLEM AND REFERRED ME BACK TO THE SUBARU DEALERSHIP. I CONTACTED SUBARU OF AMERICA ABOUT THE ISSUE AND I NEVER RECEIVED ANY COMMUNICATION FROM THEM, ALTHOUGH THEY PROMISED TO GET BACK TO ME ABOUT THE ISSUE. I JUST KNOW THERE IS NOTHING I COULD HAVE DONE TO MAKE THIS PROBLEM APPEAR. I BELIEVE THIS IS A MANUFACTURER ISSUE, JUST BASED ON THE FACT THAT SUBARU COULD NOT IDENTIFY WHAT THE PROBLEM IS OR IT'S CAUSE. SO FAR I JUST HAVE BEEN TOLD THE PASSENGER SEAT SENSOR IS SOMEHOW DEFECTIVE AND THAT IT IS NOT COVERED UNDER ANY WARRANTY.

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT STATED THAT THE OIL WARNING INDICATOR ILLUMINATED WHEN THE VEHICLE HAD APPROXIMATELY 2,000 MILES LEFT BEFORE THE NEXT OIL CHANGE. THE VEHICLE WAS TAKEN TO JOHN HINE TEMECULA SUBARU (4050 DLR DR, TEMECULA, CA 92591, 951-553-2000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER (DCH SUBARU OF RIVERSIDE, 8069 INDIANA AVE, RIVERSIDE, CA 92504, 951-428-2314) WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PAY A PORTION OF THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 119,412.

THE PROBLEM I AM ENCOUNTERING HAS TO DO WITH THE ENGINE OIL CONSUMPTION. SINCE I HAVE OWNED MY 2014 SUBARU FORESTER, I HAVE HAD THE LOW OIL LEVEL DETECTED FOR THE ENTIRE TIME I HAVE OWNED THIS VEHICLE. IN EARLY 2015 I HAD A OIL CONSUMPTION TEXT PERFORMED BY THE DEALER. THEY HAD ME BRING THE CAR BACK IN AFTER 1200 MILES. THEY SAID I DID NOT MEET THE CRITERIA FOR THE OIL CONSUMPTION TEST THAT WOULD HAVE MADE MY ENGINE BE REPLACED. I NOW HAVE TO ADD OIL EVERY 2,500 MILES, AT A COST OF $9.00-10.00 A QUART. THEY STATED THAT IT WAS THE NORM FOR THIS MODEL CAR. I INDICATED THAT I HAVE A VW PASSAT THAT GOES 10,000 MILES BETWEEN OIL CHANGES AND NEVER LOSSES A DROP. I AM VERY DISSAPOINTED THAT THE OIL CONSUMPTION TEST WAS ONLY FOR 1200 MILES. THAT DID NOT PROVE THAT THERE WAS NOT A PROBLEM. WHY DID SUBARU ONLY HAVE OIT FOR 1200 MILES. THERE SHOULD HAVE BEEN MORE FOCUS ON OFFSETTING CUSTOMERS OUT OF POCKET EXPENSES FOR THE REST OF THE TIME THEY OWN THERE CAR. AS I DO DRIVE A LOT OF MILES FOR MY BUSINESS, I SPEND ON AVERAGE $140 A YEAR JUST ON BUYING OIL FOR BETWEEN OIL CHANGES. IT IS ALSO INCONVENIENT IF I AM TRAVELING AND I AM SOMEWHERE WERE I CAN NOT FIND FULL SYNTHETIC OIL IN THE PROPER WEIGHT WHICH CONCERNS ME AS I MY FAMILY AND I LIKE TO VACATION IN THE MANY DIFFERENT CAMP GROUNDS AROUND MARYLAND AND THE SURROUNDING STATES.

I GOT MY REGULAR OIL CHANGE. ONE MONTH LATER MY INDICATOR CAME IN READING 'SYSTEM DETECTS LOW OIL'. TOOK IT BACK TO THE SHOP WHERE I GOT MY OIL CHANGED, THEY TOLD ME IT WAS BONE DRY AND THAT MY CAR IS BURNING OIL. THEY SAID THAT I'M NOT THE ONLY SUBARU OWNER WHO HAS THAT PROBLEM. THEY JUST TOP THEIR OIL OFF EVERY MONTH. I CANNOT AFFORD THIS. FOUND OUT IT'S A DEFECTIVE PISTON RING THAT SUBARU KNEW THEY WERE SELLING. I WAS DRIVING FOR 6 HOURS ON THE HIGHWAY WITH THIS INDICATOR. THE CAR COULD HAVE EXPLODED. BUT I ASSUMED IT WAS JUST REACTING TO MY LONG DRIVE. I HONESTLY COULD HAVE BEEN EXTREMELY HURT OR KILLED. I DON'T KNOW IF I SHOULD SELL THE CAR OR PAY TO TAKE THE ENTIRE ENGINE APART.

MY 2014 SUBARU FORESTER 2.0 XT HAS HAD SOME ISSUES WITH THE WARNING LIGHTS COME ON. ONE OF THEM HAS BEEN THE PASSENGER SIDE AIRBAG LIGHT. WHEN NO ONE IS SITTING IN THE SEAT THE SEATBELT WARNING WILL CHIME THE ENTIRE TIME I'M DRIVING, THEN EVENTUALLY THE AIRBAG SENSOR LIGHT WILL COME ON AND I'LL RECEIVE AN INDICATOR TO HAVE IT CHECKED. UPON TAKING IT TO THE SUBARU DEALER THEY INFORMED ME THAT I WOULD NEED AN ENTIRE BOTTOM SEAT AT THE COST OF $1,000 PLUS $400 FOR INSTALL. I WAS TOLD THE PART WOULD TAKE A MONTH TO COME IN AS IT HAS TO BE CUSTOM MADE. I WAS TOLD THAT WHEN THE LIGHT IS ON NONE OF MY AIRBAGS WOULD FUNCTION ON THE VEHICLE. WITH TWO CHILDREN I CAN'T BE DRIVING A CAR THAT DOESN'T HAVE WORKING AIR BAGS. I'VE BEEN BORROWING A FAMILY VEHICLE FOR THE LAST WEEK WHILE I TRY AND WORK WITH SUBARU CORPORATE TO GET THE COST OF THE REPAIR FIXED. IT SEEMS TO ME THERE SHOULD BE A CHEAPER OPTION TO REPLACE THE COMPUTER SENSOR THAT'S UNDER THE PASSENGER SEAT. I'VE ALSO READ ON SOME ONLINE FORUMS THAT APPLE PRODUCTS, IN PARTICULAR IPHONES LAID IN THE SEAT CAN IMPACT THIS SENSOR. THAT SEEMS LIKE AN ISSUE AS WELL. I'M HOPING SUBARU ENDS UP PAYING FOR MY SEAT OR COVERING PART OF THE REPAIR SINCE IT SOUNDS LIKE A MALFUNCTION THAT DOESN'T HAVE AN EASY FIX, AND THE IMPACT OF THE MALFUNCTION IS TO NOT HAVE ANY FUNCTIONING AIRBAGS.

REAR COIL SPRING FAILED AFTER 56,000 MILES. IT WAS NOT A RESULT OF ANY INCIDENT. CAR WAS WELL MAINTAINED AND NOT DRIVEN OFF ROAD, MOSTLY HIGHWAY MILES.

I REPORTED THIS INCIDENT ON AUGUST 19, 2018 -COMPLAINT NUMBER 1120961. I HAD SUV TOWED THE FOLLOWING DAY TO DEALER WHERE I PURCHASED IT BRAND-NEW. THE DEALER SERVICE DEPT IS TRYING TO TELL ME THERE IS NOTHING WRONG WITH THE SUV, BUT THAT IS IMPOSSIBLE. THE DEALER HAS ARRANGED FOR SUBARU OF AMERICA FROM NJ TO CONTACT ME, BUT I NEED YOUR HELP TO GET THIS RESOLVED. THE PROBLEM IS INTERMITTENT AND THEY SAY THEY HAVE NOT BEEN ABLE TO REPLICATE IT. WHEN THE INCIDENT OCCURRED IN MY DAUGHTER'S DRIVEWAY WHEN I PLACED IT IN REVERSE AND IT ACCLERATED AT SUCH A HIGH RATE IN REVERSE WITH BRAKE DEPRESSED AND I COULD NOT STOP IT WHEN MY FOOT WAS DEPRESSING THE BRAKE, I HAD MY ACCIDENT RUNNING INTO THE BACK OF MY DAUGHTER'S SUV IN WHICH WAS PARKED IN HER DRIVEWAY - CAUSING OVER $2,000 DAMAGE TO HER SUV - MY SUV WAS DAMAGED IN THE REAR BUMPER BUT DEALER HAS NOT TOLD ME THE ESTIMATE OF DAMAGE. SUBARU IS HAVING ACCIDENT REP CONTACT ME WITHIN NEXT 48 HOURS. THIS SUV IS SO DANGEROUS THAT I COULD BE KILLED AND SO COULD OTHERS IN MY CAR OR OTHER VEHICLE PASSENGERS. PLEASE PLEASE TAKE THIS COMPLAINT SERIOUSLY BECAUSE IT IS A VERY SERIOUS SAFETY ISSUE. PLEASE REFER TO MY INITIAL COMPLAINT.. THANK YOU *TR