2016 SUBARU FORESTER Complaints

INTERMITTENT IGNITION ISSUE WILL NOT ALWAYS RELEASE KEY WHEN AUTO IS TURNED OFF. THE POSITION OF THE STEERING WHEEL SEEMS TO AFFECT IT.DOES NOT ALLOW ROTATION TO THE RELEASE KEY POSITION.SOMETIMES I HAVE TO TURN AUTO BACK ON, BACK OUT, AND PULL IN WITH WHEELS AND STEERING WHEEL IN PERFECT STRAIGHT ALIGNMENT, WHICH SEEMS TO ALLOW ME TO TURN KEY TO RELEASE KEY POSITION.

TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS FLASHING AND REMAINED ILLUMINATED. HASSETT SUBARU (3520 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE BOTTOM OF THE FRONT PASSENGER SEAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT INCLUDED IN ANY AIR BAG RECALL; HOWEVER, THE MANUFACTURER ISSUED FOUR TECHNICAL SERVICE BULLETINS FOR THE AIR BAGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *BF

THE AIRBAG SENSOR IN THE FRONT PASSENGER SEAT RANDOMLY GOES OFF WHEN THERE'S A PASSENGER IN THE CAR OR NOT. THE SEAT BELT ALARM FOR THE PASSENGER SIDE GOES OFF WITHOUT A PASSENGER IN THE CAR. AIRBAG SENSOR SAYS "OFF" WITH A PASSENGER IN THE CAR. THIS IS VERY UNSAFE, AS I DO NOT KNOW IF THAT AIRBAG IS TRULY FUNCTIONAL, AND ALSO AN ANNOYANCE, AS THE SEATBELT ALARM DINGS WHILE I'M DRIVING.

MY VEHICLE IS SUBJECT TO A SAFETY RECALL (WUE-90). AFTER RECEIVING THE RECALL NOTICE, I CALLED MY LOCAL DEALER AND REQUESTED AN APPOINTMENT TO ADDRESS THE SAFETY ISSUE. I WAS TOLD I COULD NOT GET AN APPOINTMENT UNTIL OCTOBER. HOWEVER, IF I SCHEDULED MY CAR FOR ANOTHER PAID SERVICE (A WHEEL ALIGNMENT) THEY WOULD FIX THE ISSUE WITHIN THREE WEEKS. MY QUESTIONS ARE: 1) CAN A DEALER POSTPONE A SAFETY RECALL FOR FIVE MONTHS? AND 2) CAN A DEALER REQUIRE A CUSTOMER TO PAY FOR ANOTHER SERVICE TO GET A TIMELY APPOINTMENT FOR A SAFETY RECALL?

THE REAR HATCH DOOR HAS OPENED THREE TIMES WITHOUT MY DOING ANYTHING TO OPEN IT.. EACH TIME I HAVE FOUND THE DOOR UP AFTER THE CAR HAD BEEN PARKED OVERNIGHT IN MY CARPORT. I LIVE ALONE AND NO ONE ELSE HAS ACCESS TO THE ELECTRONIC CONTROLS.

ON TWO DIFFERENT OCCASIONS 24 HOURS APART THE CAR STALLED (SEEMED TO DROP INTO NEUTRAL) AT HIGHWAY SPEEDS ~80MPH AFTER GREATER THAN 1.5 HOURS OF DRIVING. THE RPM JUMPED UP AND THE CAR LOST ALL ACCELERATION DESPITE PRESSING THE ACCELERATOR. ONCE ON THE SIDE OF THE ROAD IN PARK THE ENGINE DIED. BOTH TIMES IT FAILED TO START AGAIN WITH MULTIPLE SPACED OUT ATTEMPTS OVER MORE THAN 2 HOURS. WE HAD THE VEHICLE TOWED TO THE NEAREST DEALERSHIP AND BOTH TIMES AFTER BEING UNLOADED HOURS LATER IT STARTED WITH NO ISSUE AND THE DEALERS COULD FIND NOTHING WRONG AND SENT US HOME. A VERY UNSAFE INTERMITTENT ISSUE WITH NO OBVIOUS CAUSE OR FIX.

2 SEPARATE INCIDENTS OF COMPLETE ENGINE POWER LOSS WHILE ON HIGHWAY AT CRUISING SPEEDS. FIRST INCIDENT OCCURRED WHILE THE VEHICLE WAS GOING ABOUT 70MPH ON A HIGHWAY. WE HEARD A LOUD BANG THEN ENGINE DIED AND WE LOST ALL POWER TO THE CAR. THERE WAS A LOT OF SMOKE BUT WE WERE ABLE TO COAST IT TO THE SHOULDER OF THE ROAD. WHEN WE OPENED HOOD THERE WAS OIL EVERYWHERE AND A GIANT CRACK AND HOLE IN THE ENGINE. WE HAD TO TOW IT 170 MILES HOME WHERE IT WAS IN THE SHOP 5 WEEKS GETTING FIXED. AFTER HAVING THE CAR ONLY 3 WEEKS THE SECOND INCIDENT OCCURRED WHERE THE CAR LOST TORQUE WHEN TRYING TO ACCELERATE INTO ONCOMING TRAFFIC. IT WENT UP TO 60 NORMALLY BUT THEN FALTERED AND DROPPED DOWN TO 20MPH. WE WENT TO THE SIDE OF THE ROAD, TURNED OFF THE CAR AND STARTED IT BACK UP AND IT WAS FINE DRIVING NORMALLY THEN DID THE SAME THING AGAIN. WE DROVE IT TO THE SUBARU DEALERSHIP AND RIGHT IN FRONT OF THE DEALER WE HEARD A LOUD BANG, TONS OF SMOKE, AND AS SOON AS WE PULLED UP TO SUBARU WE OPENED THE HOOD AND SURE ENOUGH THERE WAS OIL EVERYWHERE AND A CRACK IN THE ENGINE IN WHAT APPEARS TO BE THE SAME AREA. EXTREMELY SCARY INCIDENTS.

TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). BOB BAKER SUBARU (5500 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-2200) WAS UNABLE TO SERVICE THE RECALL CAMPAIGN BECAUSE THE TOOLS, EQUIPMENT, AND PART WERE UNAVAILABLE FROM THE MANUFACTURER. IT WAS STATED THAT THE PART MAY NOT BECOME AVAILABLE UNTIL MID OCTOBER OF 2019. THE RECALL WAS ISSUED ON FEBRUARY 28, 2019. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT CALLED TUCSON SUBARU AT 520-422-2111 (LOCATED AT 4901 N ORACLE RD, TUCSON, AZ 85704) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PROBLEMS SCHEDULING AN APPOINTMENT WITH CARBONE SUBARU ON COMMERCIAL DRIVE, YORKVLLE NY. 1: COULDN'T GET THROUGH ON PHONE TO MAKE AN APPOINTMENT. CALLED NUMEROUS TIMES AND LISTENED TO THEIR OBNOXIOUS PROMOTIONAL SPEECH TO MANY TIMES AND NEVER GOT A PERSON. TRIED LEAVING A MESSAGE AND NOBODY CALLED BACK. WENT IN PERSON AND THEY SAID THE EARLIES THEY COULD SCHEDULE ME IN WAS THE LAST WEEK IN JULY!