2018 SUBARU FORESTER Complaints

HAVE HAD TO REPLACE WINDSHIELD FULL REPLACEMENTS 3 TIMES IN 2 1/2 YEARS. USUALLY A SMALL ROCK KICKED UP FROM HIGHWAY STARTS THE CHIP AND IT SPREADS VERY QUICKLY. I HAVE HAD CHIP FILLED BUT IT STILL CRACKS ACROSS THE WINDSHIELD SO THE WHOLE WINDSHIELD HAS TO BE REPLACED AGAIN.

WINDSHIELD CRACKED DUE TO EXCESSIVE HEAT. CAR WAS SITTING IN DRIVEWAY WHEN I CAM OUT IN THE MORNING A LARGE CRACK FROM THE PASSENGER SIDE NEAR THE BODY WENT ACROSS TO THE CENTER OF THE VEHICLE MY THE REAR VIEW MIRROR

THE WINDSHIELD CRACKED AND BROKE WITHOUT ANY NOTICEABLE OTHER DAMAGE AND WITHOUT HAVING BEEN STRUCK WHILE IN OPERATION. THERE IS NOW A LARGE CRACK ACROSS THE MIDDLE OF THE WINDSHIELD. I WOULD HAVE JUST REPLACED THE GLASS WITHOUT FURTHER ISSUE, BUT A FRIEND WHO IS ALSO A SUBARU OWNER EXPERIENCED A STRANGELY SIMILAR CRACK OCCURRING WITHOUT ANY OTHER DAMAGE, AND WITHOUT ANY ISSUES WHILE OPERATING THE VEHICLE. IT SEEMS ODD THAT THE SAME ISSUE WOULD OCCUR TWICE IN A SHORT SPAN. I AM WONDERING HOW MANY OF THE EXACT SAME ISSUES HAVE BEEN REPORTED TO SUBARU AND WHETHER THEY SHOULD HAVE LAUNCHED AN INVESTIGATION AT THIS POINT. THE CAR HAS HAD NUMEROUS OTHER (SMALLER) QUALITY ISSUES FOR THE DURATION OF THE TIME I HAVE BEEN DRIVING IT SO I WOULD ALSO EXPECT THAT THIS IS NOT THE FIRST TIME SUBARU HAS BEEN NOTIFIED OF THIS PARTICULAR ISSUE. I DO NOT HAVE A PHOTO OF THE CRACK WITH ME PRESENTLY BUT AM MORE THAN HAPPY TO PROVIDE ONE IF IT WILL AID IN THIS REVIEW. THANK YOU.

PASSENGER AIRBAG OCCASIONALLY SHOWS AS 'OFF' EVEN THOUGH AN OCCUPANT IS IN THE SEAT. THE INFO CENTER (AS SHOWN IN THE ATTACHED PICTURES) ALSO INDICATES AN ISSUE WITH AN AIRBAG AND TO CHECK THE OWNER'S MANUAL. A SIMILAR AIRBAG DEFECT WAS REPORTED IN NHTSA BULLETIN - 19V701000 - SUBARU WUM-98, HOWEVER FOR WHATEVER REASON MY VEHICLE WAS NOT INCLUDED EVEN THOUGH IT HAS SIMILAR SYMPTONS.

WINDSHIELD CRACKED IN ONE SPOT, THEN THE CRACK SPREAD THROUGHOUT THE ENTIRE WINDSHIELD. HAD TO GET THE ENTIRE WINDSHIELD REPLACED.

VEHICLE WAS STATIONARY WHEN "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WARNING APPEARED ON CONSOLE. PASSENGER WAS PRESENT IN PASSENGER SEAT. VEHICLE WAS DRIVEN AND TURNED OFF. AFTER RESTARTING VEHICLE, ERROR MESSAGE APPEARED AGAIN WHEN CAR WAS STATIONARY AND IN MOTION. MESSAGE WAS PRESENT BOTH WHEN PASSENGER WAS PRESENT AND NO PASSENGER. SYMPTOM MATCHES EXISTING NHTSA CAMPAIGN 19V701000. PERFORMED INSPECTION PER HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2019/RCRIT-19V701-0743.PDF, FOUND PASSENGER-SIDE FRONT AIRBAG OCCUPANT DETECTION SYSTEM (ODS) HARNESS THAT MATCHES DEFECTIVE PART DESCRIPTION PROVIDED BY SUBARU (DATE CODE IS BEFORE 18074, SUPPLIER CODE IS 6578). OWNER CONCERN IS THAT THE VEHICLE VIN DOES NOT APPEAR LISTED UNDER RECALL PROVIDED ON NHTSA OR SUBARU WEBSITE, EVEN THOUGH THE DEFECTIVE, RECALLED PART IS PRESENT IN THIS VEHICLE. OWNER BELIEVES THAT SCOPE OF RECALL IS INCORRECT AND DID NOT INCLUDE ALL AFFECTED VEHICLES.

WINDSHIELD GLASS SUDDENLY CRACKED ON RIGHT SIDE FROM THE EDGE TOWARD THE LEFT SIDE. CRACK IS ABOUT 12" LONG. WINDSHIELD WAS NOT STRUCK FROM ROCK OR ROAD DEBRIS. I NOTICED WHEN I GOT IN THE CAR WHEN STATIONARY IN THE GARAGE. *TR

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE PASSENGER'S SIDE WINDOW SHATTERED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES REPORTED. AN INDEPENDENT MECHANIC REPLACED THE WINDOW PROVIDED THROUGH THE INSURANCE COMPANY. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

THERE IS A CURRENT RECALL AFFECTING 2018 SUBARU FORESTER'S (NHTSA CAMPAIGN NUMBER: 19V701000). I CURRENTLY OWN A 2018 FORESTER THAT THE VIN NUMBER DOES NOT MATCH THE RECALL. HOWEVER MY VEHICLE I DOING THE EXACT THING THAT THE RECALL IS FOR, THE PASSENGER SIDE AIRBAG TURNS OFF, LIGHT COMES ON AND AN SRS AIRBAG WARNING MESSAGE COMES ON. TOOK MY VEHICLE TO THE DEALER WHILE STILL UNDER WARRANTY, THEY SAID THERE WAS NOTHING WRONG WITH IT, EVEN THOUGH THERE WAS A TROUBLE CODE FOR THE PASSENGER SIDE AIRBAG THAT THEY JUST CLEARED. SIX MONTHS LATER AND NOW NOT COVERED UNDER WARRANTY, VEHICLE IS DOING THE SAME THING, TURNING THE AIRBAG OFF, ERROR MESSAGE COMING ON. I FEEL AS THOUGH SUBARU DIDN'T INCLUDE ALL OF THE CORRECT VIN NUMBER OF VEHICLES THAT WERE AFFECTED. IT CREATES A SAFETY ISSUE FOR THE PASSENGER, BEING THAT THE AIRBAG TURNS OFF AND WILL NOT WORK IN THE EVENT OF A CRASH. I ALSO DON'T FEEL LIKE I SHOULD HAVE TO PAY TO FIX SOMETHING THAT IS OBVIOUSLY A PROBLEM WITH OTHER VEHICLES OF THE SAME YEAR MODEL HAVING THE SAME PROBLEM JUST CAUSE MY VIN NUMBER IS NOT INCLUDED. THEY SHOULD EXTEND THE VIN'S TO ALL 2018 MODELS. *TR

I HEARD A LOUD POP WHEN DRIVING ON A MAJOR ROAD. JUST DRIVING. I LOOKED UP AT THE REAR VIEW AND SAW THE WINDSHIELD HAD A VERY LARGE / LONG CRACK IN IT. I CALLED SUBARU DEALERSHIP THEY TOLD ME TO CALL MY INSURANCE COMPANY. NO MENTION OF PROBLEMS WITH WINDSHIELDS. *TR