2016 SUBARU FORESTER Complaints

TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A FENCE ON OCTOBER 24, 2017. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. ON JULY 18, 2018, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED AGAIN AND CRASHED INTO A SECURITY POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 20,000.

UNINTENDED ACCELERATION, CAUSING 2 ACCIDENTS. I WAS ATTEMPTING TO PARK & I WAS ROLLING TO A STOP WHEN THE ACCELERATION OCCURRED.

I HAVE A 2016 FORESTER WITH YOKOHAMA G91F TIRES AND JUST HAD INSPECTION THEY SAID TIRE TREAD WAS GOOD EXCEPT THE SIDE ARE WORN DOWN SO I REQUIRED NEW TIRE TO PASS. I FOUND MULTIPLE ISSUES WITH THIS TIRE ONLINE. THE TIRE IS FOR PASSENGER VEHICLES BUT SAYS IT CAN BE USED ON CROSSOVER AND SUV BUT TALKED WITH SEVERAL TIRE SHOPS THAT ALL RECOMMEND USING SUV SPECIFIC TIRES AS THEY SEE THE SAME ISSUE OVER AND OVER WITH CERTAIN MULTI CATEGORY TIRES LIKE THIS WHERE BECAUSE OF RIDE HEIGHT, VEHICLE WEIGHT AND CENTER OF GRAVITY WHEN ROUNDING CORNERS THESE TIRES GET WORN DOWN REALLY QUICKLY BECAUSE OF IT BEING MORE PASSENGER VEHICLE CENTRIC BECAUSE THE EDGES ARE MORE ROUNDED WHERE AS SUV SPECIFIC TIRES HAVE MORE OF A FLAT BOTTOM AND SQUARE EDGES SO THEY DON'T SLIP. I ALSO BELIEVE THIS IS WHY A LOT OF COMPLAINTS TALK ABOUT POOR PERFORMANCE IN WET WEATHER AS THE SLIP IN CORNERS. THESE ARE STANDARD ON FORESTER AND YOKOHAMA WON'T COVER OEM TIRES AT ALL. I BELIEVE THIS NEEDS INVESTIGATED ESPECIALLY SINCE THEY JUST STARTED SELLING THEIR NEW ASCENT 3 ROW SUV NOT SURE IF IT HAS SAME TIRES. IF YOU WISH TO CONTACT ME MY EMAIL IS [XXX] I WOULD BE WILLING TO HELP RESEARCH AND SEND PROOF FROM USER REVIEWS AND TIRE DEALERS PLUS CAN TAKE PHOTOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE PULLING INTO A PARKING LOT SPOT AT IDLE SPEED, I LIGHTLY DEPRESSED THE ACCELERATOR WHEN ALL OF A SUDDEN THE VEHICLE SURGED FORWARD COLLIDING WITH THE VEH PARKED TO MY LEFT. MY VEH JUMPED THE CURB WITH THE FRONT END COMING TO REST ON THE SIDEWALK. I HAVE HAD CONTINUING PROBLEMS WITH THIS SUDDEN SURGING ESPECIALLY WHEN PULLING UP A SLIGHT INCLINE TO ENTER MY GARAGE OR STARTING FROM A STOP. I HAVE BROUGHT THIS TO THE ATTENTON OF SUBARU & TOOK IT TO THEM FOR DIAGNOSIS ONLY TO BE TOLD THAT THEY CANNOT REPLICATE THE PROBLEM & FOUND NOTHING ABNORMAL IN IT'S OPERATION. APPARENTLY I AM NOT ALONE IN MY COMPLAINT AS I HAVE READ IN THE DECEMBER 2016 ISSUE OF MOTOR TREND MAGAZINE THAT THEY TOO MENTION THE "JUMPY THROTTLE RESPONSE". I HAVE ALSO READ OF SIMILAR RAPID ACCELERATION COMPLAINTS IN YOUR CUSTOMER COMPLAINTS SECTION WHICH PARALLEL MINE. I HAVE TOLD SUBARU THAT THIS COULD RESULT IN A SERIOUS COLLISION & THAT I FEAR THAT COULD HAPPEN. EVEN THOUGH THIS COLLISION & RESULTIG DAMAGE WAS MINOR, I AM THANKFUL THERE WAS NO ONE WALKING ON THE SIDEWALK THAT COULD HAVE BEEN STUCK. I AM AFRAID TO DRIVE THE VEH NOW & DON'T KNOW WHAT MY NEXT STEP WILL BE. W.A LOVOLD MANHATTAN BEACH, CA

PASSENGER SIDE AIR BAGS SHUTS OFF WHILE PASSENGER IS IN THE SEAT WHILE DRIVING. REPORTED TO SUBARU AND WAS TOLD SEAT COVERS AND PHONE CHARGING CABLES MIGHT BE CAUSING THE PROBLEM . UPON FURTHER RESEARCH OTHERS HAVE BEEN HAVING THE SAME PROBLEM WITH OLDER SUBARU MODELS AND SUBARU WILL NOT FIX SO YOU HAVE A 50/50 CHANCE OF YOUR PASSENGER AIR BAG ENGAGING IN A ACCIDENT.

DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.

CAR ACCELERATES QUICKLY AND LURCHES FORWARD WHEN SLIGHTLY TOUCHING THE GAS PEDAL. THIS HAPPENS AT ALL TIMES FROM START OF CAR AND DURING GENERAL DRIVING CONDITIONS.

THIS WILL BE THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALER DO TO THE CAR WITH MY FOOT ON BRAKE WOULD NOT SHIFT OUT OF GEAR FROM PARK THREE LIGHTS SHOWED UP ON THE DASH ONE BEING TRACTION CONTROLL, SECOND WAS THE ABS LIGHT AND LAST ONE WAS THE CAR ON HILL LIGHT AFTER A FEW MINUTES IT SHIFT OUT OF PARK ALLOWING ME TO DRIVE BUT ALL THE LIGHTS REMAIN ON AND WOULD NOT GO OVER 40 THE FIRST TIME I TOOK IT BACK TO THE DEALERSHIP IT WAS IN DECEMBER 2017 THEY SAID IT WAS THE SENSOR BEHIND THE BRAKE PEDAL, WELL LITTLE BEHOLD FOR THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALERSHIP FOR THE SAME ISSUE AS ITS ONLY BEEN 4 MONTHS. I BOUGHT THE CAR OF THERE LOT BRAND NEW IN MAY 2016 I ONLY HAVE 44,000 MILES ON IT NOW.

BROKEN TRANSMISSION DUE TO BROKEN TRANSMISSION BELT AT 43,000 MILES. I WAS STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I TOOK MY FOOT OFF THE BRAKE AND PUT MY FOOT ON THE ACCELERATOR. IMMEDIATELY, THERE WAS A HUGE BANG, AND MY CAR ROCKED BACK AND FORTH. I THOUGHT I HAD BEEN REAR ENDED BUT THERE WAS NOBODY BEHIND ME. MY CAR BEGIN TO ROLL BACKWARDS. I TRIED TO GET THE CAR TO DRIVE BY TURNING THE CAR OFF AND ON AND UTILIZED OTHER TECHNIQUES, BUT I WAS NOT ABLE TO DRIVE MY CAR. I CALLED FOR A TOW TRUCK AND HAD MY CAR TOWED TO THE LOCAL NAPLES DEVOE SUBARU DEALER. EIGHT DAYS LATER, THEY CONFIRMED MY SUSPICIONS. MY CAR HAD A BROKEN TRANSMISSION AT 43,000 MILES. THIS COULD'VE ENDED MUCH DIFFERENTLY HAD I BEEN DRIVING ON THE HIGHWAY. I NO LONGER BELIEVE MY SUBARU IS A SAFE VEHICLE. SUBARU HAS AGREED TO REPLACE THE TRANSMISSION SINCE THE CAR IS STILL UNDER WARRANTY. UNFORTUNATELY, THEY WANT TO REPLACE IT WITH A REMANUFACTURED TRANSMISSION RATHER THAN A NEW TRANSMISSION WHICH CARRIES A BETTER WARRANTY. BOTH SUBARU OF AMERICA AND DEVOE SUBARU IN NAPLES HAVE BEEN UNRESPONSIVE, DISMISSIVE, DISRESPECTFUL, AND UNINTERESTED IN FIXING MY CAR IN A TIMELY, PROFESSIONAL MANNER. I WILL NO LONGER OWN A SUBARU. 30+ YEARS OF OWNING CARS WITH MANY OF THEM EXCEEDING 200,000 MILES AND NEVER HAVE I BEEN IN A CAR THAT CARRIED THE RISK OF KILLING ME. IF MY TRANSMISSION BELT HAD BROKEN WHILE I WAS DRIVING 75 MILES AN HOUR ON THE HIGHWAY I MIGHT NOT BE HERE WRITING THIS REPORT. GET IT TOGETHER SUBARU, NOT FEELING THE LOVE!!

WITH THE CAR COMPLETELY WARMED UP, EITHER A HOT DAY OR A COLD DAY, DOESN'T MATTER, THE CAR WILL NOT ACCELERATE FOR A COUPLE SECONDS WHEN ENTERING TRAFFIC AFTER HAVING PARKED FOR A FEW MINUTES. IN OTHER WORDS, AFTER MAKING A STOP SOMEWHERE AND SHUTTING THE ENGINE OFF, AND THEN STARTING IT UP AGAIN AND TRAVELING A BLOCK OR SO, SUDDENLY THE CAR WILL NOT ACCELERATE. YOU MAY BE ENTERING TRAFFIC FLOW AND NEED TO SPEED UP, AND IT WON'T GO. THE DEALER STONEWALLS BY SAYING THE ISSUE CANNOT BE DUPLICATED AND THEREFORE IT IS NOT THEIR PROBLEM.