2016 SUBARU FORESTER Complaints

I OWN A 2016 SUBARU FORESTER WITH EYESIGHT, STARLINK, AND THE ALL-WEATHER PACKAGE (HEATED SEATS, MIRRORS, AND WINDSHIELD-WIPER DE-ICER). I LOVE MOST ASPECTS OF MY SUBARU, HOWEVER, THE TOUCHSCREEN ON THE COUNSEL HAS AN ABSOLUTELY UNACCEPTABLY BLINDING GLARE WHEN THE MOONROOF COVER IS OPEN TO LIGHT. I HAD TO GET A PIECE OF FELT TO PUT OVER THE SCREEN SO THAT WHEN I WANT TO OPEN THE MOONROOF I AM ABLE TO COVER THE TOUCHSCREEN GLASS TO PREVENT A WRECK FROM HAVING LOST ROAD VISIBILITY! I HAVE SINCE VISITED OTHER VEHICLES WITH SIMILAR TOUCHSCREENS - THESE MANUFACTURER MAKE/MODEL TOUCHSCREENS DO NOT HAVE ANY GLARE AT ALL! WHAT'S UP WITH SUBARU NOT CORRECTING THIS INCREDIBLE SAFETY FLAW? BY THE WAY, DON'T EVEN BOTHER WITH AN "ANTI GLARE SCREEN COVER". IT IS DIFFICULT TO APPLY CORRECTLY AND WHEN ON IT JUST BARELY CUTS DOWN ON THE MISERABLE GLARE. IN ADDITION, THE WINTER WEATHER CAUSES THE APPLICATION (COVER) TO WARP AND BECOME QUITE FOGGY AND UGLY. IT APPEARS THAT THE TOUCHSCREEN SUN GLARE SAFETY ISSUE IS ACROSS MULTIPLE SUBARU MODELS. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/163825-GLARE-REFLECTION-INFOTAINMENT-UNIT-5.HTML

TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. KLAMATH FALLS SUBARU IN KLAMATH FALLS, OREGON 97603 WAS MADE AWARE OF THE FAILURE BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. *TT *TR

THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY IF THERE IS A CUSHION ON THE SEAT. THIS WAS NOT EXPLAINED TO ME UNTIL AFTER I COMPLAINED AND I WAS THEN TOLD THAT I SHOULD HAVE READ THE OWNER'S MANUAL. UNFORTUNATELY, THE OWNER'S MANUAL IS NOT AVAILABLE UNTIL AFTER THE CAR'S PURCHASE AND EVEN THEN I WOULD HAVE HAD TO KNOW THAT MY ARTHRITIS WAS GOING TO GET SEVERE ENOUGH TO NEED A CUSHION. THE NON-DEPLOYMENT OF MY PASSENGER SIDE AIR BAG IS VERY DANGEROUS. *JS THE CONSUMER STATED THE ALSO WOULD NOT DEPLOY IN THE PASSENGER SITS IN THE SEAT WHILE WET. THE CONSUMER REQUESTED AN UPDATE. *JS

SUBARU MANUFACTURED VENTILATION SYSTEM WITHOUT PROVISION TO SCREEN RODENTS FROM ENTERING CABIN AND PERMITTING THEM TO INFEST THE INTERIOR TO THE POINT THAT THE VEHICLE WAS UNUSABLE. THE DEALERSHIP WAS WILLING TO CHARGE US TO CLEAN UP THE MESS, BUT WOULD NOT MAKE AN ATTEMPT TO REMEDY THE UNDERLYING PROBLEM, SO THE PROBLEM REPEATS ITSELF. TO MAKE MATTERS WORSE, IT HAS COME TO LIGHT THAT SUBARU MANUFACTURED PLASTIC COMPONENTS IN THE CAR WITH SOY, WHICH ACTS AS AN ATTRACTANT TO THE RODENTS. SUBARU HAS ACKNOWLEDGED ZERO RESPONSIBILITY FOR THIS DEFECT, WHICH WE FEEL THEY SHOULD RESOLVE DUE TO THE RELATIVELY LOW COST TO SOLVE AN EXPENSIVE PROBLEM. WE EVENTUALLY SCREENED OFF ALL THE OPENINGS OURSELVES, AS WELL AS CLEANED UP THE MESS FROM THE INFESTATION WHERE WE WERE ABLE TO, LEAVING THE REST FOR THE DEALERSHIP TO CLEAN TWICE, FOR WHICH WE HAD TO PAY DEARLY.

KEEP GETTING MESSAGE "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WHILE DRIVING. THE PASSENGER AIRBAG TURNS OFF WHEN MESSAGE DISPLAYS. WHEN THE MESSAGE COMES UP, IT WILL STAY FOR A FEW HOURS TO A FEW DAYS. MY PASSENGER IS LEFT WITHOUT PROTECTION IN CASE OF AN ACCIDENT.

THE COMPANY PROVIDED (EXTRA COST) RUBBER FLOOR MATS ARE VERY DANGEROUS AND SLIPPERY. FOR SOME INEXPLICABLE REASON THE GRID LINES RUN FRONT TO BACK (NOT CROSSWISE OR DIAGONAL), SO WHEN FLOOR MATS ARE WET (RAIN, SNOW OCCUR OFTEN HERE) DRIVER'S FEET SLIP WHICH IS DANGEROUS WITH GAS AND BRAKING PEDALS.

MY SUBARU HAS EXPERIENCED A MALFUNCTION OF THE PASSENGER AIR BAG RESTRAINT SYSTEM SINCE JULY OF 2017. I TOOK THE VEHICLE TO THE DEALER WHERE I PURCHASED IT IN 2016, JOSEPH SUBARU IN FLORENCE, KY ON AUGUST 2, 2017. THE TECHNICIAN DIAGNOSED A SWITCH MALFUNCTION UNDER THE PASSENGER SEAT. THE SERVICE MANAGER ASSURED ME THAT THE PART WOULD BE ORDERED AND THE VEHICLE WOULD BE SCHEDULED FOR REPAIR. AFTER THREE WEEKS WITH NO RESPONSE, I CALLED JOSEPH SUBARU TO ASK ABOUT THE STATUS. HE ASSURED ME ME THAT THE PART HAD BEEN ORDERED ON AUGUST 2 AND THAT I COULD EXPECT THE PART TO BE AVAILABLE AFTER ONE MONTH. THE PART WAS NEVER MADE AVAILABLE. I CONTACTED SUBARU OF AMERICA ON OCTOBER 2, 2017 TO REGISTER A COMPLAINT. I GOT NO RESPONSE. I CONTACTED SUBARU ELECTRONICALLY ON OCTOBER 23, 2017. I RECEIVED A CLAIM NUMBER SR #:1-27120984562. IT IS NOW DECEMBER 6, 2017 AND I HAVE RECEIVED NO REPAIR AND NO CLARIFICATION. NO ONE HAS MADE ANY EFFORT TO CORRECT THE FAULT. IT IS A HAZARD TO ME AND ANY RIDERS IN MY VEHICLE.

MY PASSENGER AIRBAG LIGHT GO ON AND OFF TO SIGNAL IF THE PASSENGER SEAT AIRBAG SYSTEM IS ACTIVATED OR NOT. DEALER DIAGNOSIS IS THAT THE SENSOR IN THE SEAT IS BAD. THE REPLACEMENT PART AND LABOR IS OVER $1000 BECAUSE IT IS INTEGRATED INTO THE SEAT. I CALLED SUBARU AND THEY ARE WILLING TO PAY FOR HALF, HOWEVER THIS IS AN UNACCEPTABLE SOLUTION. THE AIRBAG SYSTEM ON SUCH A NEW CAR SHOULD BE FULLY FUNCTIONING AND SUBARU SHOULD TAKE FULL RESPONSIBILITY FOR SUCH A PROBLEM AS THE SENSOR IN THE SEAT SINCE THEY MADE IT SO EXPENSIVE TO REPLACE DUE TO THE INTEGRATION INTO THE SEAT, YOU CAN'T JUST REPLACE THAT ONE SENSOR.

I'VE HAD THIS CAR FOR 1.5 YEARS AND IT'S ALREADY STALLED TWICE TIMES. BOTH TIMES I WAS DRIVING ON THE HIGHWAY AND WITHOUT ANY WARNING MY CAR JUST STARTED TO RAPIDLY DECREASE SPEED. BOTH TIMES, I MY GAS METER SAID THAT I HAD OVER 50 MILES OF GAS LEFT IN MY CAR. ITS ABSOLUTELY TERRIFYING BECAUSE WHEN THE CAR SHUTS OFF, I HAVE ABOUT TWO MINUTE TO GET TO THE SHOULDER BEFORE IT'S COMPLETELY DEAD.

MY AIRBAG LIGHT GOES ON TO SIGNAL THE AIRBAGS ARE NOT WORKING. IT GOES OFF AND ON AT WILL. I HAVE TAKEN THE CAR TO THE DEALERSHIP 4 TIMES NOW AND FINALLY THEY THINK THEY KNOW WHAT IS WRONG, BUT WILL NOT HAVE THE PART TO FIX THE PROBLEM UNTIL SOMETIME IN THE FUTURE. THE BLUETOOTH IS SO BAD THAT THE PEOPLE I TALK TO CANNOT HEAR ME. BIG SAFETY CONCERNS.