2018 SUBARU FORESTER Complaints

DEFECTIVE WINDSHIELD. NO STONES OR ROCKS HIT IT. JUST STARTED CRACKING IN NUMEROUS LOCATIONS FROM COLD WEATHER. SEEMED LIKE IT CRACKED WHEN THE DEFROSTER WAS PUT ON IN COLD WEATHER. CRACKS EVERYWHERE.

LARGE WINDSHIELD CRACK FOR NO APPARENT REASON. VEHICLE WAS PARKED IN OUR GARAGE AT THE TIME.

I WAS DRIVING THROUGH A PARKING LOT AND THE WINDSHIELD CRACKED AS I WENT OVER A SPEED BUMP.

I BOUGHT MY 2018 SUBARU FORESTER IN DECEMBER OF 2018. IN AUGUST OF 2019, A SMALL PEBBLE HIT THE LOWER LEFT SIDE OF MY WINDSHIELD WHILE I WAS DRIVING HOME FROM WORK ON A CITY STREET. THE NEXT AFTERNOON, I NOTICED AN APPROXIMATE 2 FOOT CRACK ACROSS THE LEFT SIDE OF MY WINDSHIELD WHEN I GOT IN MY CAR, AND IT SIGNIFICANTLY IMPAIRED MY ABILITY TO SEE AS IT WAS RIGHT IN THE MIDDLE OF MY LINE OF VISION. I HAD TO WAIT ABOUT A MONTH UNTIL A REPLACEMENT WINDSHIELD WAS APPROVED BY MY INSURANCE, ORDERED BY A LOCAL REPAIR SHOP, AND FINALLY INSTALLED IN MY VEHICLE. LESS THAN FOUR MONTHS AFTER REPLACING MY WINDSHIELD, A TINY PEBBLE THE SIZE OF A PINHEAD HIT THE LOWER LEFT SIDE OF MY WINDSHIELD AGAIN. I COULDN'T EVEN SEE A MARK, IT WAS SO SMALL. ONE DAY WHEN I WAS GETTING IN MY CAR, I NOTICED A FOOT LONG CRACK IN ALMOST THE EXACT SAME PLACE AS LAST TIME. ONCE AGAIN, IT IS IMPAIRING MY ABILITY TO SEE WELL. MY CAR HAS 10,000 MILES ON IT AND I RARELY DRIVE OTHER THAN TO WORK AND BACK HOME. I'VE HAD SEVERAL OTHER CARS IN THE PAST 18 YEARS AND HAVE DRIVEN THEM MUCH MORE THAN THIS VEHICLE AND NEVER ONCE DID MY PREVIOUS WINDSHIELDS EVER CRACK. IT SEEMS LIKE SUBARU MUST HAVE DEFECTIVE WINDSHIELDS AS THEY CRACK FAR TOO EASILY. THIS SEEMS LIKE A MAJOR SAFETY ISSUE AND NEEDS TO BE INVESTIGATED.

ON SEVERAL OCCASIONS WHILE DRIVING ON THE HIGHWAY, MY EYESIGHT FEATURE SUDDENLY DISENGAGES AND MY CRUISE CONTROL CEASES TO WORK AND NO LANE ASSIST OR OTHER SAFETY FEATURES CONTAINED WITH THE "EYESIGHT PACKAGE" WORK FOR EXTENDED PERIODS OF TIME. THIS HAS OCCURRED WHEN IT IS RAINING OR SNOWING.

NHTSA RECALL 19V-701 (SUBARU RECALL WUM-98) INCLUDES ONLY FORESTERS WITH SEAT HEATERS MANUFACTURED FROM 1/20/15 - 8/1/17. MY FORESTER WAS MANUFACTURED ON 6/6/18 AND IS NOT CURRENTLY INCLUDED. PAGE 3 OF PRODUCT CAMPAIGN BULLETIN WUM-98R REVISED 11/20/19 (COPY ATTACHED) STATES IF THE DATE CODE ON THE FRONT PASSENGER SEAT CUSHION WIRING HARNESS IS 18074 (74TH DAY OF 2018) OR BEFORE AND THE SUPPLIER CODE IS 6578, "THE HARNESS IS NG AND THE SEAT CUSHION ASSEMBLY MUST BE REPLACED". AS YOU CAN SEE FROM THE ATTACHED PHOTO (IMG_1295), THE DATE CODE ON THE HARNESS LABEL IN MY VEHICLE IS 18019 (19TH DAY OF 2018), THE SUPPLIER CODE IS 6578, AND THE SUBARU PART NUMBER (64084SG020) MATCHES THE PART NUMBER ON THE DEFECTIVE HARNESS LABEL ON PAGE 3 OF WUM-98R. ALSO, HOW CAN THE CUT OFF DATE FOR DEFECTIVE WIRING HARNESSES (74TH DAY OF 2018) BE 7 1/2 MONTHS AFTER THE LAST RECALLED VEHICLE WAS PRODUCED ON 8/1/2017? WHAT HAPPENED TO ALL THE DEFECTIVE WIRING HARNESSES MADE IN THAT 7 1/2 MONTH PERIOD ? AFTER SEVERAL EMAILS TO SUBARU CUSTOMER SERVICE, SUBARU STILL REFUSES TO ADMIT THAT THE WIRING HARNESS IN MY VEHICLE IS DEFECTIVE, STATING ONLY THAT THE VEHICLE WAS NOT MANUFACTURED BETWEEN 1/20/15 AND 8/1/17, EVEN THOUGH ACCORDING TO PAGE 3 OF WUM-98R THE HARNESS IS CLEARLY DEFECTIVE. NOTE ALSO THAT PAGE 3 OF PART 573 SAFETY RECALL REPORT 19V-701 CLAIMS THE WIRING HARNESS DEFECT WAS CORRECTED ON 2/19/2018, AND LISTS 17 RECALLED PART NUMBERS, BUT DOES NOT INCLUDE THE PART NUMBER IN THE PHOTOGRAPH OF THE DEFECTIVE HARNESS LABEL ON PAGE 3 OF WUM-98R (AND THE HARNESS LABEL IN MY VEHICLE). THIS RECALL CLEARLY WARRANTS FURTHER INVESTIGATION BY NHTSA.

MULTIPLE CRACKS ON THE WINDSHIELD. SOME CRACKS ARE FROM VERY SMALL ROCKS AND MY INSURANCE COVERED IT . THE MOST RECENT CRACK IS VERY LARGE AND DIDNT APPEAR TO START FROM ANY ROCK. THIS WINDSHIELD FEELS VERY UNSAFE.THE VEHICLE WAS STATIONARY .

I'M CURRENTLY ON MY SECOND WINDSHIELD ON MY 2018 SUBARU FORESTER. THE FIRST WINDSHIELD CRACKED FOR NO GOOD REASON AND THE SECOND CRACKED WITH A MINOR ROCK HIT THE WINDSHIELD.

WHEN MY HUSBAND SHUTS OFF THE CAR, GETS OUT AND REFUELS, I REMAIN SEATED IN THE PASSENGER SEAT. HE STARTS THE CAR AND DRIVES OFF. THE PASSENGER AIRBAG LIGHT READS THAT THE AIRBAG IS OFF EVEN THOUGH I AM SEATED IN THE PASSENGER SEAT. THE FIRST TIME IT HAPPENED STARLINK TOLD US TO TAKE THE CAR IN TO BE CHECKED,BUT THE DIDN'T FIND ANYTHING WRONG WITH IT. THIS HAS HAPPENED SO MANY TIMES THAT I GET OUT WHEN HE GETS GAS, SO WE DON'T HAVE TO PULL OVER ON THE HIGHWAY AND SHUT OFF AND GET OUT TO REACTIVATE THE AIRBAG. I HAVE TAKEN THE CAR IN TO THE DEALERSHIP AT LEAST 3 TIMES FOR THIS.

THE STEERING LOCKS UP ON THIS VEHICLE AND WILL NOT ALLOW ME TO TURN IT BUT GIVE ME A STEERING WHEEL EMBLEM WITH THE! AND IT DOESN'T WEATHER IS HOT OR COLD SOMETIMES I HAVE TO TURN IT ON AND OFF SIX OR SEVEN TIMES BEFORE IT WILL UNFREEZE