2025 SUBARU FORESTER Complaints

Vehicle: Subaru Forester 2025. Date: Saturday, March 28, 2026, between 1530 and 1630. Situation: I just completed a 3-hour drive from [XXX] , to [XXX] , arriving around 1440. There was no warning. The rear windshield spontaneously shattered while parked in a suburban neighborhood. The glass was on the street and on the car's bumper, and it had sharp edges. The neighborhood consists of families with children playing. It could have hit a child or an adult, or if they walked with no shoes or socks. I took pictures of the initial damage and of the glass after cleaning. I emailed my insurance agent. On Sunday, March 29, 2026, at 0900, I made a claim (XXX) with my insurance company. I will be going to my Subaru dealership in [XXX] , on Monday, March 30, 2026. I visited the Rivertown 1 Subaru Dealership/service center in [XXX] , on Monday, March 30, 2026, and informed them of the situation. They said that it never occurred with their cars. But there was a class-action settlement, Case No. XXX, with final approval on April 21, 2025. Plus, the service center stated that they do not work with glass. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 12/4/25, I was pulling into a space in a parking deck, was approximately one quarter of the way into the spot and the vehicle suddenly accelerated and struck a cement wall. I did not have my feet on the pedals at the time and was going at approximately 5 miles per hour. The airbags did not deploy, and no automatic braking or warning systems engaged. As a result of the accident, I sustained three fractured ribs and a partially collapsed lung. Immediately following the impact, the Starlink system dialed 911 and a police report was filed. I contacted the dealership who directed me to Subaru of America to report the incident. Their customer advocacy and quality assurance department reviewed telematics data and have refused to physically inspect my vehicle even though I have requested it as a customer because I do not feel safe driving this vehicle. Since I purchased my vehicle many of my safety sensor and warning systems will temporarily disable without any obvious cause.

Navigation system gives incorrect directions including wrong freeway exits and and incorrect home location ( off by about 300-500 feet ) . This creates a safety hazard while driving. Vehicle has been taken for repair about six times , but the issue remains unsolved. Dealer com bined multiple visits into fewer repair orders.

On March 12, 2026, my 2025 Subaru Forester Hybrid, owned for less than 1 month at the time and purchased on 2/14/2026, sustained a star chip to the windshield during normal driving conditions. While the physical damage itself was minor, the vehicle is equipped with Subaru EyeSight, a camera-based advanced driver assistance system (ADAS) that relies on precise optical clarity through the windshield. I'm now required to have the windshield replaced, because the manufacturer and dealer requires it. According to both Subaru and the vehicle’s owner’s manual (page 15), windshield replacement must be performed using OEM (Original Equipment Manufacturer) glass to ensure proper calibration and safe operation of the EyeSight system. My insurance provider is attempting to authorize the use of aftermarket (non-OEM) windshield glass despite this. This presents a serious safety concern. The EyeSight system controls or assists with critical safety functions including pre-collision braking, adaptive cruise control, and lane keep assist. Aftermarket glass can introduce optical distortion or variation that can interfere with camera calibration and system performance. Using non-OEM glass in a vehicle designed around camera-based safety systems creates a risk that these features may not function as intended, potentially increasing the likelihood of a crash. This directly impacts federally recognized vehicle safety systems. There appears to be a gap between manufacturer safety requirements and insurance replacement practices. Consumers are being placed in a position where cost-saving measures may override safety-critical specifications. I'm requesting that NHTSA open a formal safety investigation into the use of non-OEM (aftermarket) windshields in vehicles equipped with camera-based ADAS systems. I further request that NHTSA establish clear regulatory guidance or requirements ensuring that windshield replacements follow manufacturer specifications, including the use of OEM glass.

The vehicle will move from park to drive and reverse while the engine is off. It moves an good distance and only flashes a red light on the dash with a sound that the engine is not on. It is a huge safety concern and has happened multiple times. Also when moving it into park and taking your foot off the gas, shutting the car engine off, it has moved forward.

Exhaust gas smell from the engine compartment when parked after driving. Garage smells like exhaust gases when left in enclosed garage - ongoing problem. Smell dissipates overnight. It has been inspected by Subaru dealers in Albuquerque and Santa Fe New Mexico. They report no error codes and so no problem. Have not had this issue on any other vehicle we've ever owned. There are no warning lamps or messages.

I purchased a 2025 Subaru Forester Hybrid VIN [XXX] on July 26, 2025 from Schumacher Subaru, 3031 Okeechobee Blvd. West Palm Beach, Florida 33409. On March 11, 2026 I filled the gas tank to 100% capacity. The ambient temperature was 72 degrees Fahrenheit. I parked the vehicle in our garage with the door closed. Two hours later my wife notified me that there was a strong smell of gasoline throughout our four bedroom home. I opened the door to the gas filler recess and verified that the gas cap was correctly closed. Gas was spilled into and over the recess area below the gas cap, down the right side of the right back quarter panel and in a large puddle on the garage floor. I backed the Subaru out of the garage and onto the front driveway. Using multiple sheets of paper towels we mopped up the spilled gasoline from the vehicle and garage floor. I placed all the soiled paper towels in a sealed double garage bag and put it in our garden away from the house. I called Schumacher Subaru and talked with Dylan Wagner who sold us the car. I was shocked to hear that he knew of the gas cap defect and also knew that we should not fill the tank more than 50%. I asked him why he didn't notify us and he said that Subaru was going to notify us at the end on March 2026. In my view this is clear cut negligence on the part of Schumacher Subaru of West Palm Beach, Florida. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Subaru Forester. The contact received notification of NHTSA Campaign Number: 26V106000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I have a urgent fire safety recall regarding the fuel tank exploding due to sone gasket leak. Inwas told to park outside of my garage with half tank minimum. I just bought my car, and now I don’t know if my car is going to blow up? I mean I get a chip issue takes a minute but when a car can implode shouldn’t tbe manufacturer immediately allow for a loaner? Especially if there is a disable person being driven in it? I called the dealer when it first was announced and they said they will call me and weeks later crickets. Not even a hi we are working on it. I called and told them my husband is a paraplegic and if there is any type of fire. I wouldn’t be able to help him as fast as it would be needed to help him out or what if I am deceased and he needs to get out. I asked for a loaner from them and the dealership said they don’t have loaners approved yet. I heard when this happened with Chevy Bolt/Volt Chevy had loaners within 2 weeks. I understand I am not the only one however I have a paraplegic spouse. Is there any assistance we may get? I have to use the car to go to work and being a single income couple, I can’t pay almost $1000 a month for a car and pay for a rental too.

The contact owns a 2025 Subaru Forester. The contact stated that while the vehicle was parked, the contact became aware there were paint bubbles near the fuel cap and near the bumper below, where the paint was also tarnished. Additionally, there was condensation found under the fuel tank. The vehicle was taken to a dealer, but was not diagnosed; however, the contact was informed that the vehicle was under recall. There were no parts available for the recall repair. The manufacturer was notified of the failure. The failure mileage was 2,750.