2019 SUBARU FORESTER Complaints

WHEN DEFROSTING MY CAR AFTER A RECENT SNOWSTORM, I NOTICED THAT A CRACK DEVELOPED IN THE WINDSHIELD JUST BELOW THE PASSENGER SIDE WINDSHIELD WIPER. IT APPEARS THAT A SMALL ROCK/PEBBLE HITTING THE WINDSHIELD CAUSED THE CRACK, BUT I DO NOT REMEMBER HEARING A ROCK HIT THE WINDSHIELD. I HAD NOT DONE ANY HIGHWAY DRIVING IN THE DAYS PRIOR TO NOTICING THE CRACK EITHER. ATTACHED PHOTOS SHOW THAT THERE WAS ONLY A SMALL CHIP (IE NOT A BIG CRATER) AT THE IMPACT POINT, WHICH SUGGESTS THAT WHATEVER HIT THE WINDSHIELD MAY HAVE BEEN SMALL AND DID SO AT RELATIVELY LOW VELOCITY. GIVEN THAT CRACKED WINDSHIELDS ARE A COMMON ISSUE WITH NEWER SUBARU VEHICLES, I BELIEVE THAT THIS CRACK IS THE RESULT OF POOR QUALITY WINDSHIELD MATERIALS AND/OR POOR WINDSHIELD DESIGN. THE CAR IS ONLY ~2 YEARS OLD, AND THIS IS THE FIRST TIME I HAVE EVER HAD ANY SORT OF CHIP/CRACK TO A WINDSHIELD ON ONE OF MY VEHICLES.

HELLO, WINDSHIELD CRACKED AGAIN ON MY 2019 SUBARU FORESTER. THERE WAS A LOUD CLICKING SOUND AFTER I STARTED THE ENGINE AND A HUGE HORIZONTAL CRACK APPEARED ON THE PASSENGER SIDE OF THE WINDSHIELD. PLEASE SEE THE PICTURES ATTACHED BELOW. IT IS A SECOND SUDDEN WINDSHIELD CRACK IN TWO YEARS OF OWNERSHIP! THIS ISSUE IS BECOMING A REAL FRUSTRATION DUE TO THE POOR QUALITY OF THE GLASS AND UNREASONABLY HIGH COST TO REPLACE IT AND RECALIBRATE THE EYE-SIGHT. I AM AWARE THAT THE NEW CLASS-ACTION LAWSUIT HAS BEEN FILED AGAINST SUBARU COVERING THE NEW FORESTER SK 2019+ FOR THE SUDDEN WINDSHIELD CRACKS. THAT PROVES THAT I AM NOT ALONE. WHAT ARE THE REASONS WHY THE RECALL WAS NOT ISSUED YET? PREVIOUS WINDSHIELD REPLACEMENT WAS COVERED BY SUBARU DUE TO A WELL-KNOWN GLASS DEFECT THAT TRACES BACK TO 2015. THANK YOU FOR YOUR TIME. BEST REGARDS, ML

CAR STALLS SOMETIMES WHEN TURNING FROM ONE STREET INTO ANOTHER STREET, ABOUT ONE TIME IN TWENTY.

THE WINDSHIELD INEXPLICABLY CRACKED ALONG THE HEATER ELEMENT AND SPREAD UP INTO THE MIDDLE RIGHT OF THE WINDSHIELD, WHILE IN MOTION ON A FAIRLY EMPTY INTERSTATE.

WITHIN A YEAR OR USE MY WINDSHIELD UNEXPECTEDLY APPEARED CRACKED ONE DAY IN PARKING POSITION.

WINDSHIELD CRACKED FOR NO APPARENT REASON. WIFE HEARD A POP AND FOUND THAT THE WINDSHIELD HAD CRACKED ON THE PASSENGER SIDE.

THE CAR HAS 12600ISH MILES. THERE ARE NO ROCK CHIPS, ETC. THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT DIDN'T HAVE ANY WHEN WE PARKED LAST NIGHT AND NOW THERE IS A 6 INCH CRACK COMING FROM THE BOTTOM CENTER. THERE WERE NO INSTANCES OF ROCKS, DRIVING OVER BUMPS, ETC.THE CAR DIDN'T HAVE A CRACK WHEN WE PARKED IT LAST NIGHT AND ALL OF THE SUDDEN DOES TODAY.

SATURDAY, DEC 26, AROUND 2:30-3PM I WAS LEAVING ESTES PARK COLORADO, DRIVING DOWN A WINDY MOUNTAIN ROAD. AT THIS TIME I WAS APPLYING MY BRAKES AROUND THE CORNERS AND , CONSTANT ON/OFF FROM THE BRAKE PEDAL. DURING ONE OF THESE BRAKING MOMENTS ON A CORNER MY CAR ACCELERATED INSTEAD, AS I'M APPLYING THE BRAKE, FOR 1-2 SECONDS. IT'S LIKE A LURCH FORWARD INSTEAD OF A BRAKE. THEN IT CORRECTED ITSELF AND DID NOT DO THIS AGAIN. I ALSO EXPERIENCED THIS PHENOMENON WHEN DRIVING IN THE SNOW IN 2019. IT OCCURRED 3-4 TIMES WHEN I WAS DRIVING IN THE SNOW APPLYING THE BRAKE FREQUENTLY. THE CAR WOULD UNEXPECTEDLY LURCH FORWARD WHILE MY FOOT IS ON THE BRAKE. EACH TIME I'VE EXPERIENCED THIS I WAS DRIVING WITH ECO MODE ON, PRESSING THE BRAKE FREQUENTLY FOR A DURATION OF TIME. IT'S AS IF THE CAR GETS CONFUSED OR IS TRYING TO SWITCH GEARS. THIS IS MY FIRST AWD VEHICLE.

I HAVE HAD MY 2019 SUBARU FORESTER FOR 18 MONTHS. I HAVE 15,500 MILES AND SUDDENLY MY WINDSHIELD CRACKED FROM THE BOTTOM CENTER TO 13" UP TOWARDS THE DRIVER SIDE. I DO NOT SEE AN IMPACT ON GLASS. NO APPARENT NOISE OF ROCK OR DEBRIS. IT WAS APPROXIMATELY 44 DEGREES AND RAINING. I TRAVEL THE SAME ROUTE TO WORK FOR THE LAST TWO MONTHS WITH NO APPARENT SIGNS OF CONSTRUCTION OR LOOSE ROAD MATERIAL. I HAVE CONTACTED SUBARU DEALER WITH NO CALL BACK. I HAVE READ SEVERAL SIMILAR COMPLAINTS OF EMINENT DANGER OF VEHICLE SAFETY FEATURES MALFUNCTIONING DUE TO A FRACTURE LIKE THIS. NOT TO MENTION MY OWN LINE OF SIGHT THAT COULD BE IMPAIRED.

I NOTICED A SERIOUS SAFETY ISSUE WITH SUBARU'S LANE KEEP ASSIST SAFETY FEATURE: WHEN DRIVING ON A BUSY HIGHWAY OVER AN AREA WHERE THE DOTTED LINE HAD BEEN PAINTED OVER WITH DARK PAINT (BY ROAD WORKERS TO COVER IT UP FOR A NEW LANE TO BE PAINTED) LANE KEEP ASSIST REGISTERED IT AS A LINE THAT STILL EXISTS AND FORCEFULLY STEERED ME INTO THE LANE ON MY LEFT. TO AVOID HITTING THE CAR IN THAT LANE, I FORCEFULLY TURNED TO THE WHEEL IN THE OPPOSITE DIRECTION. LUCKILY I AM A HEALTHY MAN WHO WAS ABLE TO STEER MYSELF BACK INTO MY LANE, BUT IT TURNED MY WHEEL WITH ABOUT THREE TIMES THE FORCE OF REGULAR LANE ASSIST: I THINK MANY PEOPLE INCLUDING YOUNGER PEOPLE AND THE ELDERLY ARE AT AN EVEN HIGHER RISK LEVELS IF THEY ARE UNABLE TO TURN THE WHEEL LIKE I DID. IT WAS A MUCH MORE FORCEFUL TURN THAN SUBARU'S REGULAR 'NON-URGENT' LANE KEEP ASSIST. THERE WERE NO VISUAL OBSTRUCTIONS PRESENT THAT THE EYESIGHT CAMERA WAS PICKING UP: IT WAS REGISTERING THE OLD LINE THAT HAD BEEN PAINTED OVER. THIS IS EXTREMELY IMPORTANT BECAUSE NOT ONLY IS THIS A SAFETY RISK FOR ANY TYPE OF ROAD WORK THAT PAINTS OVER LINES DURING CONSTRUCTION OR REPAINTING, BUT THIS ALSO POSES AN IMMEDIATE DANGER TO LIFE AND HEALTH TO PEOPLE DRIVING ON ROADS WITH LINES THAT HAVE BEEN PAINTED OVER AND LEFT IN THAT CONDITION. THE COMPUTER REGISTERED THE DARK LINE, MEANT TO VISUALLY COVER UP THE OLD PAINT, AS A WHITE LINE! I CONFIRMED THAT THIS IS A SYSTEMIC ISSUE AND NOT JUST INCIDENTAL WITH ME. I FOUND A POST ON A SUBARU FORUM WHERE TWO PEOPLE DESCRIBE THE SAME SITUATION I HAD. I WILL LINK THAT BELOW. HTTPS://WWW.ASCENTFORUMS.COM/THREADS/LANE-KEEP-ASSIST-MALFUNCTION.9530/ I TRIED REACHING OUT TO SUBARU BUT THEY DID NOT REPLY. I BROUGHT THIS UP TO MY SUBARU DEALER WHO ONLY CHECKED FOR RECALLS. I NEED THIS TO GET THE ATTENTION IT DESERVES, PEOPLE ARE GOING TO DIE HERE. THEY PROBABLY ALREADY HAVE.