2019 SUBARU FORESTER Complaints

THE WINDSHIELD SEEMS TO BE EXCEEDINGLY WEAK. IN THE LITTLE OVER A YEAR OF OWNING THE VEHICLE I HAVE HAD 2 CRACKS IN MY WINDSHIELD AND 3 CHIPS . THESE HAVE OCCURRED ON A HEAVILY TRAFFICKED HIGHWAY THAT IS CLEAR OF DEBRIS . I HAVE OWNED OLDER SUBARUS BEFORE AND HAVE NEVER HAD A WINDSHIELD CRACK OR CHIP.

THE CAR WAS PURCHASED IN MARCH 2019, AND A FEW MONTHS LATER THE WINDSHIELD JUST CRACKED, WITHOUT BEING HIT BY ANYTHING. THIS KIND OF WINDSHIELD HAS THE VISION SENSORS ATTACHED. WE TRIED TO FIX THE CRACK BUT THE FIX DID NOT HOLD, SO THE CRACK HAS EXTENDED TO AT LEAST 15 INCHES LONG.

CRACK IN WINDSHIELD APPEARED OUT OF SEEMINGLY OUT OF NOWHERE - CAR WAS PARKED IN GARAGE, THERE WAS NO IMPACT TO CRACK THE GLASS.

I PURCHASED MY VEHICLE IN FEBRUARY 2019 AND DO NOT DRIVE VERY FAR TO WORK. I DO VERY LITTLE DRIVING ON THE HIGHWAY. IN JUNE 2019, WITH LESS THAN 4000 MILES, WE WERE RETURNING HOME FROM A TRIP WHEN WE HEARD THE WINDSHIELD CRACK. WE TOOK IT TO THE DEALERSHIP AND THEY CLAIM THE DAMAGE WAS CAUSED BY A ROCK SO WE TURNED THE CLAIM INTO OUR INSURANCE. THEN YESTERDAY, WE WERE DRIVING ON THE HIGHWAY AND HEARD A TINY ROCK HIT THE WINDSHIELD. TODAY THAT TINY PIT HAS CRACKED OVER HALF THE WINDSHIELD. I HAVE READ THAT SUBARU HAS HAD MANY COMPLAINTS WITH THEIR WINDSHIELDS FOR BOTH FORESTER AND OUTBACKS AND ESPECIALLY FOR THE YEARS 2017-2019. I HAVE OWNED SEVERAL VEHICLES PREVIOUSLY AND HAVE NEVER HAD PROBLEMS LIKE THIS WITH NEEDING TO REPLACE THE WINDSHIELD WITH VERY LITTLE TO NO DAMAGE CAUSING THE CRACK. IN ORDER FOR THE EYESIGHT TO WORK PROPERLY YOU HAVE TO TAKE THE VEHICLE TO AN APPROVED GLASS COMPANY AND THEN HAVE SUBARU CALIBRATE THE WINDSHIELD. THE COST TO REPLACE IS OVER $1200. SUBARU HAS HAD SEVERAL COMPLAINTS AND KNOWS THIS IS AN ISSUE WITH THEIR WINDSHIELD AND THE PROBLEM CONTINUES. I HAVE READ REVIEWS THAT OWNERS OF 2020 MODELS ARE HAVING SIMILAR ISSUES.

VEHICLE COMPLETELY DEAD FIRST THING IN THE MORNING. NO WARNING. I TAKE 27 MILE EACH WAY TRIPS SEVERAL LIMES A WEEK AS WELL A DAILY SHORT 3MILE EACH WAY TRIPS. THIS SAME PATTERN OF DRIVING WITH BOTH A FORD ESCAPE AND A HYUNDAI FOR MORE THEN TEN YEARS. THIS SUBARU FORESTER HAS LESS THAN 12,000 MILES. NO LIGHTS WERE LEFT ON. THERE WAS A SOUND THAT I HEARD LAST NIGHT THAT I OCCASIONALLY HEAR THE WHURR NOISE AND A KLUNK AS I EXITED THE FORESTER. I ALSO HEARD A WHIRRING SOMEWHAT DIFFERENT SOUND AFTER FILLING THE GAS TANK THURSDAY. IT SOUNDS LIKE A VACUUM PUMP THAT I THOUGHT WAS A FUEL EVAPORATION RECOVERY SYSTEM. IT WAS A HOT DAY AND I HAD THE A/C RUNNING AS I DROVE.

COMPARE TO MY PREVIOUS 2016 SUBARU FORESTER. THIS 2019 SUBARU FORESTER IS VERY EASY TO GET CHIP IN THE SAME ROUTE OF GOING TO WORK FROM HOME. I DIDN'T HAVE ANY CHIP OR CRACK ON 2016 SUBARU FORESTER'S WINDSHIELD BUT I NOTICED THIS 2019 FORESTER'S WINDSHIELD HAS A LOT CHIPS ON THE WINDSHIELD AND COMPLAIN TO DEALER IN JUNE 2019 AND THEY TAKE A LOOK BUT SAID IT IS NOT A MANUFACTURER DEFECT AND REJECT TO REPLACE IT. AT THAT TIME, MY CAR ONLY HAS AROUND 2100 MILES. RECENTLY MY CAR GET HIP BY ROCK AND THE WINDSHIELD IS START CRACKING FROM THE CHIP. IF SUBARU WANT TO HAVE THE SELLING POINT FOR EYESIGHT AND USE THE CHEAP WINDSHIELD TO SAVE THE TOTAL COST OF CAR AND GIVING CUSTOMER MORE PAINFUL EXPERIENCE. I WAS VERY UPSET THEY DID THAT AND LOSING MY TRUST TO THEM.

JUST GOT ANOTHER CRACK ON WINDSHIELD.. NOTICED TINY STAR 3 INCHES FROM RIGHT SIDE ..WAS PARKED IN A DRIVEWAY .WITHIN MINUTES IT SPREAD TO A 2 FT CRACK . REPLACING WINDSHIELD FOR THE 3 RD TIME . CAR HAS ONLY 8200 MILES ON IT . APPARENTLY WINDSHIELDS ARE DEFECTIVE . VERY UNHAPPY . TAKES HOURS TO RECALIBRATE WINDSHIELD AFTER REPLACEMENT .

WHILE DRIVING ON A FREEWAY, OUR WINDSHIELD STARTED CRACKING, WE DIDN'T HEAR ANYTHING STRIKE WINDSHIELD, BUT ASSUMED IT WAS A PEBBLE. WE HAD IT REPLACED AT DEALERSHIP. ONE MONTH LATER, A PEBBLE DID MAKE A DING ON WINDSHIELD WHILE DRIVING ON FREEWAY. WHILE THAT DING WAS BEING REPAIRED (FILLED), THE WINDSHIELD CRACKED... THUS, NEEDED TO BE REPLACED AGAIN.

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE GPS WAS PROVIDING UNSAFE DIRECTIONS WHEN DRIVING. THE CONTACT STATED THAT IT WAS UNSAFE WHEN DRIVING. THE VEHICLE WAS TAKEN TO PREMIER SUBARU WATERTOWN, 795 STRAITS TURNPIKE, WATERTOWN, CT 06795, AND WAS INFORMED THAT SHE WOULD NEED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

THE GPS SYSTEM IS UNSAFE. IT SAYS "EXIT RIGHT AHEAD", WHICH WOULD IMPLY THAT YOU SHOULD EXIT AT THE NEXT EXIT. BUT IT SAYS THIS WHEN THE EXIT PROGRAMMED IS THE 2ND OR 3RD EXIT. MY WIFE TRIED TO EXIT AT THE NEXT EXIT, AND THEN AT THE LAST MINUTE, SHE REALIZED THAT IT WAS WRONG AND SHE SWERVED BACL ONTO THE HIGHWAY AND ALMOST HAD AN ACCIDENT. SUBURU HAS TO REPROGRAM THE GPS SYSTEM SO THAT IT DOESN'T SAY "EXIT RIGHT AHEAD" WHEN IT ISN'T THE CORRECT EXIT. THEY SHOULD THEN ISSUE A RECALL AND REPROGRAM SUBURU OWNERS GPS SYSTEM FOR FREE. *TR