1999 SUBARU FORESTER Complaints

CLUTCH FAILED CATASTROPHICALLY WHILE DRIVING AT HIGHWAY SPEEDS ON THE PENNSYLVANIA TURNPIKE. *PH THE VEHICLE WAS REPAIR, HOWEVER THE DEALER REFUSED TO HONOR THE WARRANTY, THEY CLAIMED THE CLUTCH WAS CONSIDERED A WEAR ITEM. THE CONSUMER HAS RETAINED A LAWYER. *JB

WHILE DRIVING AT 45 MPH TEMPERATURE GAUGE SUDDENLY WENT INTO THE HOT ZONE. CONSUMER PULLED OFF THE ROAD TO INSPECT THE VEHICLE. CHECKED THE FLUIDS LEVEL, ADDED WATER, AND GOT BACK ON THE ROAD, AND TEMPERATURE GAUGE IMMEDIATELY WENT BACK INTO THE HOT ZONE. CONSUMER PULLED OFF THE ROAD, AND HAD VEHICLE TOWED TO THE DEALERSHIP, WHO DETERMINED THAT ENGINE HEAD GASKET WAS LEAKING ANTIFREEZE.*AK

WITH ABOUT 15-18K MILES, I STARTED HAVING PROBLEMS WITH STUTTERING IN FIRST AND SECOND GEAR. IT WAS ALWAYS WORST IN WINTER, WHEN IT WAS COLD. I SEARCHED THE INTERNET FOR OTHER ISSUES AND FOUND SEVERAL CHAT ROOMS WHERE PEOPLE WERE HAVING SIMILAR ISSUES. I TOOK THE CAR IN SEVERAL TIMES TO THE DEALERS WHO SAID THEY COULD NOT DUPLICATE THE PROBLEM. WHEN READING THE CHAT ROOMS, SOME PEOPLE DID HAVE THE DEALERS SAY THIS WAS A PROBLEM. I CALLED SUBARU'S CUSTOMER LINE AND WAS TOLD TO GO TO THE DEALER. *JB

CONSUMER COMPLAINED ABOUT ENGINE HEAD GASKET LEAKING COOLANT AND MIXING WITH THE OIL. INSTEAD OF REPLACING THE HEAD GASKET DEALER WAS OFFERING A LIQUID CONDITIONER, AND HOLDING THE CONSUMER RESPONSIBLE FOR MAINTENANCE. *AK

3 RIGHT WHEEL BEARING FAILURES. AT 16000 MILES THE RIGHT WHEEL BEARING WAS REPLACED UNDER WARRANTY (9-11-01). AT 22000 MILES (4-23-03), RIGHT REAR BEARING NOISE RETURNED AND DEALER 'ADJUSTED' THE BEARING. WARRANTY HAD EXPIRED, BUT DEALER DID NOT CHARGE FOR 'ADJUSTMENT'. AT 24100 MILES, BEARING FAILED WITH GRINDING AND SMOKE DURING HIGHWAY DRIVING. A 100 MILE TOW WAS NECESSARY. THE DEALER IS REFUSING TO REPAIR UNDER WARRANTY. MY POSITION IS THAT IT WAS NEVER FIXED THE FIRST TIME. ONLINE RESEARCH REVEALS OTHERS WITH SIMILAR TALES. ONE TOLD OF HAVING BEARINGS REPLACED 6 TIMES. SUBARU ISSUED A SERVICE BULLETIN (#035002, DEC. 23, 2002) ADVISING OF A NEW WAY TO INSTALL THE REPLACEMENT BEARINGS. A TECH AT MY DEALER SAID THAT THEY WERE TOLD TO START MAKING REPLACEMENTS USING A ROLLER BEARING INSTEAD OF THE OEM BEARING. ONE OTHER PROBLEM - AT ABOUT 20000 MILES AN IGNITION SWITCH PROBLEM WITHIN THE STEERING COLUMN CAUSED ENGINE FAILURE WHILE DRIVING, REQUIRING TOWING TO THE DEALER.

ENGINE SEIZED AND BLEW AT 30,000 - I PROVIDED SUBARU WITH ALL RECEIPTS FOR OIL CHANGES THAT COMPLIED WITH WARRANTY. SUBARUA DENIED WARRANTY WRITING THAT OHIO HAS SUCH SEVERE WEATHER THAT THE WARRANTY PROVISIONS DID NOT APPLY. I HAVE SINCE LEARNED THAT SUBARU HAS NO SUCH WARRANTY POLICY. SUBARU DESTROYED MY ENGINE OIL, AFTER RECEIVING A CERTIFIED LETTER DIRECTING THAT THE OIL BE PRESERVED FOR TESTING, CHARGED ME FOR THE OIL'S DISPOSAL, TORE DOWN MY ENGINE, DESTROYED THE DEFECTIVE PARTS, CHARGED ME FOR THE ENGINE TEAR DOWN, AND HAS REFUSED TO COOPERATE IN DISCOVER - I SUED - COURT ORDERED SUBARU TO COMPLY WITH DISCOVERY, AND SUBARU ADMITTED THAT IT'S LETTER DENYING MY WARRANTY WAS BASED ON A FALSE REASON. MY TRIAL AGAINST SUBARU IS IN SEPTEMBER - TRYING TO FIND OTHER INFORMATION THAT MIGHT HELP.

MULTIPLE MAJOR AND COSTLY REPAIRS TO A VEHICLE THAT IS DRIVEN ON HARD ROAD SERVICES ONLY, AND IN A SAFE MANNER. THE VEHICLE HAS HAD ALL ROUTINE MAINTENANCE. REPAIRS INCLUDE REPLACE OXYGEN SENSOR & EMISSION CONTROL COMPUTER. I WAS EVENTUALLY REIMBURSED FOR THIS SERVICE/PART WHICH TOOK 7 VISIITS TO DEALER AND MUCH CONVINCING ON MY PART. OTHER MAJOR REPAIRS INCLUDE REPLACE DEFECTIVE TRANSMISSION SEAL (2 VISITS), REPLACE OIL PUMP, REPLACE LEFT REAR WHEEL BEARING. REPLACEMENT OF OTHER WHEEL BEARINGS IS POSSIBLE AND PENDING. I HAVE NO CONFIDENCE IN THIS CAR, JUST WAITING FOR THE NEXT MAJOR REPAIR.

WHILE MAKING A RIGHT TURN, THE CONSUMER HEARD A RUBBING NOISE. UPON INSPECTION OF THE VEHICLE, THE REAR STRUT SPRING PLATE CORRODED AND WAS PUSHED DOWN ONTO THE TIRES. *AK THE REAR STRUTS WERE REPLACED. *TT *JB

UNSAFE ORIGINAL EQUIPMENT JACK PROVIDED WITH 1999 SUBARU FORESTER L AND IN ALL LIKELHOOD WITH SUBSEQUENT MODELS. WHEN ATTEMPTING TO CHANGE A FLAT ON A LEVEL STREET, THE JACK BENT AND COLLAPSED, CAUSING THE WHEEL TO RETURN TO THE PAVEMENT. FORTUNATELY, NO HARM WAS DONE, BUT THIS JACK MIGHT CAUSE BODILY AND PROPERTY DAMAGE IN THE FUTURE, IF IT HAS NOT ALREADY DONE SO IN THE PAST. *AK

CLUTCH PREMATURELY BURNED OUT. PRIOR TO THIS INCIDENT, THE CLUTCH WOULD CHATTER OR DISENGAGE IN COLD TEMPERATURES. THE CLUTCH WAS REPLACED, BUT FAILED AGAIN. THIS WAS A COMMON PROBLEM, BUT THE MANUFACTURER DID NOT ACKNOWLEDGE IT. THERE WAS NO SOLUTION FOR THE PROBLEM.*AK THE REPLACEMENT CLUTCH HADN'T FAILED COMPLETELY . IT STARTED EXHIBITING THE SAME PROBLEMS AS THE FIRST ONE BUT AT AN ACCELERATED PACE. CONSUMER NOTED MANY OTHER SUBARU OWNERS IN THE BAY AREA EXPERIENCED THE SAME DEFECT AND ARE NOT RIDING THE CLUTCH. *PH *NLM