2019 SUBARU FORESTER Complaints

AFTER DRIVING THE NEW 2019 SUBARU FORESTER FOR ONLY A COUPLE OF MONTHS, I NOTICED LOTS OF CHIPS AND FINE SCRATCHES ON THE FRONT WINDSHIELD. AND NOW, AFTER DRIVING IT FOR LESS THAN 8 MONTHS, A 12'' CRACK APPEARS ON THE WINDSHIELD WITH THE CAR FULLY COVERED IN THE GARAGE. I CONTACTED THE LOCAL SUBARU DEALER AND THEY TOLD ME I NEED TO PAY ABOUT $1200 TO REPLACE THE WINDSHIELD. I KNOW THERE ARE MULTIPLE LAWSUITS ON THIS ISSUE AND SUBARU OWNERS ARE HAVING THIS AS A COMMON ISSUE. THIS IS DEFINITELY A MANUFACTURING DEFECT.

I HAVE EXPERIENCED 2 CRACKS IN MY WINDSHIELD IN THE 1ST 10 MONTHS OF OWNERSHIP. BOTH INSTANCES OCCURRED WHILE I WAS DRIVING ON A HIGHWAY. I HEARD A LOUD NOISE AND LATER NOTICED THAT A CRACK APPEARED ON MY WINDSHIELD. IN OUR PREVIOUS 30 YEARS OF DRIVING, NEITHER MY WIFE NOR I HAVE EXPERIENCED ANY WINDSHIELD CRACKS AND WE BELIEVE THAT THE WINDSHIELD PROVIDED WITH OUR 2019 SUBARU FORESTER (PURCHASED NEW) IS DEFECTIVE.

ROCK CRACKED WINDSHIELD, WHILE MOVING ON FREEWAY, DRIVERS SIDE. 2 DAYS LATER CRACK RAN ABOUT HALF WAY ACROSS WINDSHIELD IN FRONT OF DRIVER. LARGE TRUCK SENT ROCK INTO WINDSHIELD, WHILE MOVING DOWN FREEWAY.

WINDSHIELD IS DEFECTIVE AND EASILY DAMAGED. FIRST DAMAGED OCCURRED ON NOVEMBER 24, 2019 WITH 4501 MILES DRIVEN. A SMALL PEBBLE STRUCK THE WINDSHIELD RESULTING IN A SMALL STAR BURST CRACK WHILE THE CAR WAS IN MOTION. SECOND DAMAGED OCCURRED ON MARCH 15, 2020 WITH 8,651 MILES DRIVEN. A STRESS CRACK FROM THE PASSENGER SIDE WINDSHIELD ORIGINATING RIGHT BELOW THE WIPER BLADE DEFROSTING HEATING ELEMENT. THE CRACK WAS NOT CAUSED BY ANY IMPACT. LATER IT WAS NOTICED AFTER THE CAR WAS DRIVEN AND PARKED IN THE DRIVEWAY. REVIEWED MANY OTHER SUBARU CUSTOMER COMPLAINTS ABOUT THE SAME STRESS CRACK ORIGINATING FROM BELOW THE PASSENGER SIDE WIPER HEATING ELEMENTS. I STRONGLY BELIEVE THE 2019 SUBARU FORESTER SHOULD BE RECALLED FOR EITHER HAVING A STRUCTURAL DESIGN FAULT THAT CAUSES STRESS CRACKS TO FORM AT THE BOTTOM OF THE GLASS OR THE GLASS IS VERY BRITTLE FROM MINOR STRIKES OR FLEXING.

MY 2019 SUBARU FORESTER HAS HAD ITS WINDSHIELD GLASS REPLACED ONCE AND TODAY IS THE SECOND TIME ITS DAMAGED WHILE DRIVING ON THE HIGHWAY AND CRACKED WITHIN A PERIOD OF 9 MONTHS. IT WAS A SMALL CHIP WHILE DRIVING ON HIGHWAY AND LATER WHILE NOT IN MOTION THE CRACK KEPT EXPANDING. I SPECIFICALLY REQUESTED TO HAVE ORIGINAL PARTS BUT THE OVERALL BUILD QUALITY SEEMS VERY POOR TO HAVE THIS HAPPEN SO FREQUENTLY.

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CRACK MIGHT HAVE BEEN CAUSED BY A ROCK. THE CONTACT STATED IT WAS NOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 6,500.

2 ISSUES 1. THE WINDSHIELD CRACKED AND THE CAR IS LESS THAN A YEAR OLD. 2. THE ENGINE PULSES AS IF STUCK BETWEEN GEARS WHEN DOING 75+MPH, ESPECIALLY WHEN GOING UPHILL. THERE ARE FLUCTUATIONS IN ACCELERATION THAT MAKE IT FEEL LIKE IT IS ABOUT TO STALL.

APPROXIMATELY ONE MONTH AFTER PURCHASING A BRAND NEW SUBARU FORRESTER 2019 TOURING VEHICLE DIRECTLY FROM SUBARU, THE WINDSHIELD SUFFERED A CRACK. ON FEBRUARY 24, 2019, I WAS DRIVING THE VEHICLE ON A HIGHWAY IN CALIFORNIA WHEN A SMALL ROCK HIT THE WINDSHIELD AND CREATED A SMALL DENT WHICH THEN SPLINTERED INTO A CRACK THAT SPREAD FURTHER AND FURTHER THROUGHOUT THE WINDSHIELD. MY INSURANCE COMPANY DETERMINED THAT WINDSHIELD NEEDED TO BE REPLACED. I USED A LOCAL COMPANY TO REPLACE THE WINDSHIELD WITH A BRAND NEW WINDSHIELD FROM SUBARU AND THEN I HAD SUBARU RECALIBRATE THE EYESIGHT CAMERA. MY INSURANCE DEDUCTIBLE LIMITED THE TOTAL COST FOR THIS REPAIR AND RECALIBRATION. APPROXIMATELY ONE YEAR LATER, ON FEBRUARY 16, 2020, ONCE AGAIN, WHILE DRIVING ON A HIGHWAY IN CALIFORNIA, SMALL ROCKS HIT THE WINDSHIELD AND CREATED TWO SMALL DENTS (EACH SMALLER IN SIZE THAN A QUARTER). FORTUNATELY, THESE DENTS DID NOT SPLINTER INTO CRACKS BUT THEY BOTH NEEDED TO BE FILLED. THE COST WAS COVERED FOR THIS OUT OF POCKET. I AM NOT CERTAIN BUT MY BEST ASSESSMENT IS THAT SUBARU'S WINDSHIELD FOR THE 2019 FORRESTER MAY BE DEFECTIVE. IN NEITHER CASE WAS I SPEEDING, NOR WERE THE ROCKS THAT HIT THE WINDSHIELD LARGE. THE ATTACHED DOCUMENT INCLUDES THE COST OF WINDSHIELD REPLACEMENT, EYESIGHT RECALIBRATION, AND DENT FILLINGS.

HAD THE VEHICLE ABOUT 3 MONTHS AND WINDSHIELD DEVELOPED CRACK IN UPPER LEFT CORNER OF WINDSHIELD. VEHICLE WAS BEING DRIVEN ON INTERSTATE BUT DO NOT RECALL BEING HIT WITH ROCK OR DEBRIS.

WITHIN THE FIRST 6 MONTHS OF PURCHASING THE VEHICLE THE WINDSHIELD SPONTANEOUSLY CRACKED ON THE DRIVERS SIDE. THE CRACK OCCURRED WHILE PARKED. I WAS TOLD WHEN REPLACING THE WINDSHIELD THAT THEY WERE ON BACKORDER DUE TO THE HIGH NUMBER OF WINDSHIELDS THAT NEEDED TO BE REPLACED. THE WINDSHIELD WAS REPLACED, AND WITHIN 6 MONTHS OF INSTALLATION OF THE SECOND WINDSHIELD CHIPPED. THE CHIP WAS NOTICED AFTER HIGHWAY DRIVING.*DT