2019 SUBARU FORESTER Complaints

I WENT OUTSIDE IN THE MORNING AND MY SUBARU HAD A HUGE CRACK ACROSS THE WINDSHIELD. I HAVE NO IDEA WHAT HAPPENED TO CAUSE THE CRACK. THE CAR WAS PARKED IN THE DRIVEWAY RIGHT UP IN FRONT OF THE GARAGE. THE CRACK RADIATED OUT ACROSS THE ENTIRE WINDSHIELD AND RENDERED THE EYE-SIGHT UNABLE TO WORK. INSURANCE STATE FARM CLAIM NUMBER IS 19-B151-3T0

TWO CRAKCS ON MY 2019 SUBARU FORESTER WINDSHIELD. DON'T REMEMBER HOW IT HAPPENED JUST SAW IT ALL OF A SUDDEN, IMPAIR VERSION AND SAFETY. DEALER RECOMMENDED TO REPLACE THE WINDSHIELD AND HAVE THE EYE SIGHT SYSTEM READJUSTED.

WE HAVE A 2019 SUBARU FORESTER, PROBLEMS HAVE BEEN WITH THE EYESIGHT SLAMMING ON THE BRAKES FOR NO REASON, AND TURNING ON AND OFF AT RANDOM TIMES. THE MAJOR ISSUE HAS BEEN THE SLAMMED ON BRAKES WHEN THE ROAD AHEAD WAS CLEAR, JARRING ME AND PASSENGERS, MY WIFE LITERALLY HAD WHIPLASH AND A HEADACHE FROM THE EXTREME, UNEXPECTED BRAKING. THIS HAS HAPPENED WHEN A VEHICLE IN FROM OF US MADE A RIGHT TURN, ROAD AHEAD IS CLEAR, TRAVELING THE SPEED LIMIT OF 35 MPH, SENSORS MUST BE PICKING UP THE CORNER OF THE OTHER VEHICLE AS WE APPROACH, LOCKING UP THE BRAKES, THINKING IT IS STILL IN FRONT OF US. ANOTHER INCIDENT, EYESIGHT SENSING AN EMPTY PAPER BAG BEING BLOWN ACROSS THE HIGHWAY, SLAMMING ON THE BRAKES, THIS COULD HAVE CAUSED A REAR END COLLISION FROM A DRIVER BEHIND US IF THEY WERE FOLLOWING TO CLOSE, LIKE IS THE NORM IN RUSH HOUR TRAFFIC. ANOTHER EVENT, A DOG RAN ACROSS THE FREEWAY, EYESIGHT NEVER ACTIVATED, I THOUGHT I HAD BRAKED AND CLEARED THE DOG, HE KEPT RUNNING, NO IMPACT, FOUND DAMAGE TO FRONT END UPON INSPECTION. ANOTHER ISSUE UNRELATED TO EYESIGHT, THE DEFROSTER BLOWER MOTOR DOES NOT RESPOND TO HIGH SETTING WHEN FIRST TURNED TO HIGH TO CLEAR WINDOW FOG, IT TAKES 3 TO 5 MINUTES BEFORE IT RAMPS UP TO HIGH SPEED. I HAVE BROUGHT THIS TO THE ATTENTION OF OUR SALESPERSON AND SERVICE DEPARTMENT OUR SUBARU DEALERSHIP, MAYBE BE A CALIBRATION ISSUE, PROGRAM ISSUE WITH THE EYESIGHT SENSORS, THEY REFUSED TO DOCUMENT ANYTHING I SHARED AND TOLD ME THEIR IS ABSOLUTELY NOTHING WRONG WITH THE SYSTEM WITHOUT EVEN LOOKING AT IT. THERE IS NO MORE LOVE IN OUR SUBARU, AND NO CONCERN FOR SAFETY AT THE DEALERSHIP. I HAVE SPOKEN WITH OTHER 2019 SUBARU FORESTER OWNERS EXPERIENCING THE SAME EYESIGHT ISSUES. THIS HAS BEEN HAPPENING SINCE WE LEASED THE VEHICLE OCTOBER 2018 TO RECENTLY ON 2/20/2020. I WAS INFORMED TO FILE THIS BY THE OHIO ATTORNEY GENERAL WHILE FILING A COMPLAINT WITH THEM.

THE FRONT WINDSHIELD SEEMED TO SPONTANEOUSLY CRACK WHILE THE CAR WAS IN MOTION ON AN INTERSTATE HIGHWAY. THE CRACK BEGAN IN THE LOWER MIDDLE PART OF THE WINDSHIELD AND SPREAD UPWARD ABOUT TEN INCHES. I ADVISED MY SUBARU DEALER OF THE ISSUED, AND THEY REFERRED ME TO SAFELITE AUTO GLASS, WHERE I REPLACED THE WINDSHIELD AT MY OWN EXPENSE.

MY 2019 SUBARU FORESTER DEVELOPED MULTIPLE CHIPS ON WINDSHIELD IN JUST 7 MONTHS (4500 MILES). DEALER TOLD ME THAT IT WAS DUE TO BAD ROADS/SALT ON THE ROAD. BUT I AM DRIVING MY OTHER VEHICLE (TOYOTA) ON THE SAME ROADS FOR PAST 5 YEARS, AND NOT A SINGLE CHIP/CRACK ON IT! THE PROBLEM IS DEFINITELY POOR QUALITY OF WINDSHIELD ON 2019 SUBARU FORESTER.

WE HAD JUST PURCHASED OUR NEW 2019 SUBARU FORESTER IN LATE MARCH/EARLY APRIL 2019. IN SEPTEMBER 2019, WE TOOK A TRIP TO SPICER RESERVOIR IN CALIFORNIA FROM THE SF BAY AREA IN CALIFORNIA. ON OUR WAY BACK DOWN THE MOUNTAIN, THERE WERE NO CARS IN FRONT OF US. THE WEATHER WAS CLEAR, AND THERE WAS NO WIND. WE WE'RE DESCENDING DOWN THE MOUNTAIN ROADS. SUDDENLY, THE WINDSHIELD MADE A LOUD POP SOUND, AND CRACK STARTED EMERGING FROM THE WINDSHIELD WIPER AREA. THERE WAS NO ROCK OR IMPACT THAT STARTED THE CRACK. AGAIN, THERE WERE NO CARS IN FRONT OF US THAT COULD HAVE FLUNG DEBRIS AT US. WE THOUGHT MAYBE IT WAS CAUSED BY A PRESSURE CHANGED? WE HAD NO EXPLANATION FOR THE CRACK. THE CRACK CONTINUED TO CREATE A LARGE, ~2 FOOT LONG, QUESTION MARK-SHAPED CRACK INTO THE CENTER OF THE WINDSHIELD. WE INSPECTED THE CRACK AND THERE IS NO IMPACT MARK AT ALL, AND IT LOOKS LIKE THE CRACK BEGAN BELOW THE BOTTOM SEAL OF THE WINDSHIELD. REPLACEMENT WINDSHIELDS WERE QUOTED IN THE THOUSANDS OF DOLLARS AND WE CAN'T AFFORD THAT. READING OTHER FORUM POSTS ABOUT THIS INCIDENT MADE IT CLEAR THAT THIS INCIDENT WAS NOT ISOLATED TO JUST OUR CAR.

WHEN I BOUGHT THE VEHICLE FROM ST. CLOUD SUBARU IN MINNESOTA, I WAS TOLD THAT THERE WAS A CHIP IN THE WINDSCREEN. WHEN I PICKED IT UP ON 1/3/20, I VISUALLY CONFIRMED THAT THERE WAS INDEED A CHIP THE SIZE OF PENNY IN THE WINDSCREEN.

BASE MODEL SUBARU FORESTER 2019, DRIVER EXPERIENCED UNINTENDED ACCELERATION WHEN STARTING TO DRIVE FOLLOWING A GREEN LIGHT IN AN INTERCEPTION. DRIVER HAD TO USE AN EVASIVE MANEUVER (VEER TO THE LEFT) TO AVOID HITTING A VEHICLE IN THE FRONT OF IT. THE VEHICLE CONTINUED TO ACCELERATE WITHOUT DRIVER ENGAGING THE GAS PADDLE. VEHICLE CONTINUED TO UNINTENTIONALLY ACCELERATE, AND DRIVER HAD TO USE THE BREAK PADDLE TO CONTROL THE SPEED. THE UNINTENDED ACCELERATION LASTED FOR ABOUT 20 SECONDS. AFTER BREAKING TO A ZERO SPEED AT A RED LIGHT THE UNINTENDED ACCELERATION RETURNED FOR ABOUT TWO MINUTES ESPECIALLY FOLLOWING BREAKING. UNINTENDED/SUDDEN ACCELERATION STARTED AFTER 5 MINUTES OF DRIVING AT 7:15AM, OUTSIDE TEMP OF 36F, HVAC ON, WHILE DRIVING A FLAT ROAD. TOTAL TRIP TIME: ABOUT 15 MINUTES. ABOUT SIX MONTHS PRIOR TO THIS UNINTENDED ACCELERATION EVENT, THE SAME DRIVER EXPERIENCED THE SAME SITUATION WITH THAT SAME VEHICLE. THE DRIVER BROUGHT THE VEHICLE TO THE DEALERSHIP THE SAME DAY AND REPORTED TO SUBARU ABOUT THE UNINTENDED ACCELERATION. THE SERVICE TEAM AT THE DEALERSHIP INFORMED THE VEHICLE OWNER THAT THE PROBLEM COULD NOT BE REPLICATED AND THUS THERE IS NO PROBLEM WITH THE VEHICLE. THERE SHOULD BE A LOG ENTRY IN SUBARU DATABASE ABOUT THIS SERVICE VISIT.

INFORTAINMENT TOUCH SCREEN BECOME UNRESPONSIVE TIME TO TIME, CAUSING UNNECESSARY DISTRACTION TO OPERATE RADIO, NAVIGATION.

MY 2019 SUBARU FORESTER EXPERIENCE A TINY CHIP ON THE WINDSHIELD FROM DEBRIS THAT WAS INITIALLY HARDILY NOTICEABLE UNTIL THE WINDSHIELD CHIP BEGAN TO GROW AND CRACK.