2019 SUBARU FORESTER Complaints

SMALL DIVOT IN THE LOWER LEFT SIDE CORNER OF THE FRONT WINDSHIELD EXPANDED TO 13 INCH CRACK WHILE THE VEHICLE WAS STATIONARY.

SAT FEB 22 FORESTER DRIVEN TO GYM AND RETURNED HOME AT 2:20PM. PARKED IN ASSIGNED SPOT #32 IN UNDERGROUND SECURED PARKING. THERE WAS NOT A CRACK, DIVOT OROR ANY OTHER PROBLEM WITH THE WINDSHIELD. THE FORESTER REMAINED LOCKED AND PARKED UNTIL MON FEB 24, 2020 AT 6:30AM. IT WAS THEN I NOTICED A CRACK NEAR THE CENTER, BOTTOM. IT IS SHAPED LIKE A "7" AND IS ABOUT 10" LONG FROM END TO END. THERE IS NO OBJECT, MARK, DUST OR DEBRIS TO INDICATE ANYTHING HIT THE WINDSHIELD. SEE PHOTOS

WAS MERGING TO HIGHWAY AT ABOUT 35 MPH, WHEN SUDDENLY HEARD SOMETHING HITTING WINDSHIELD. SAW TINY DOT ON WINDSHIELD AND THE MAKING OF THE LINE ON IT THAT IT CRACKED. VEHICLE HAD UNDER 6000 MILES. BELIEVE THAT WINDSHIELD IS DEFECTIVE. WENT TO DEALER TO HAVE IT REPLACED. NO COMPENSATION FROM SUBARU.

I WAS DRIVING LAST SUMMER IN NEW JERSEY ON A TWO-WAY ROAD. I HEARD A SLIGHT CRACK SOUND. THE WINDSHIELD BEGAN TO FORM A CRACK FROM THE LOWER-LEFT CORNER OF MY WINDSHIELD AND SLOWLY SPREAD TOWARD THE CENTER. THERE WERE NO CARS NEAR ME SO I KNEW ANOTHER CAR COULD NOT HAVE KICKED UP A STONE. I PARKED AND LEFT THE CAR FOR AROUND ONE HOUR. WHEN I RETURNED, THE CRACK HAD SPREAD FURTHER ACROSS THE WINDSHIELD.

WINDSHIELD DEVELOPED A CRACK. VEHICLE WAS PARKED AND THERE WAS NO IMPACT TO THE WINDSHIELD.

WINDSHIELD UNEXPECTEDLY AND WITHOUT DAMAGE OR CONTACT IN THE MIDDLE OF THE WINDSHIELD FROM THE TOP MIDDLE TO CENTER OF WINDSHIELD AND PROCEEDED TO CRACK HORIZONTALLY TO THE PASSENGER SIDE OF THE VEHICLE. VEHICLE WAS PARKED AND CRACK INITIATED OVERNIGHT.

I PURCHASED MY 2019 SUBARU FORESTER ON 02/04/2019. SINCE THAT TIME, THIS IS THE SECOND TIME I'M HAVING TO REPLACE THE WINDSHIELD FOR WHAT SEEMS TO BE NO APPARENT REASON; MEANING I DIDN'T HEAR ROCKS STRIKING THE MY WINDSHIELD AS IS TYPICAL. I'VE OWNED APPROXIMATELY 8 VEHICLES PRIOR TO THIS AND I DON'T RECALL HAVING TO REPLACE A WINDSHIELD MORE THAN ONE TIME. ON BOTH OCCASIONS, I'VE GONE OUT TO MY VEHICLE TO DISCOVER THE CRACKS, NOT KNOWING HOW IT HAPPENED. I PURCHASED ADDITIONAL APPEARENCE & WINDSHIELD PROTECTION FOR THE INTERIOR OF THE CAR, ( CARPETS, INTERIOR FABRIC AND THE LEATHER SEATS) NOT INTENDING THE WINDSHIELD WOULD BE THE THING TO REQUIRE THE MOST REPAIRS SO FAR. AT THE RATE OF SO FAR, TWO REPAIRS PER YEAR, I'LL HAVE TO TAP INTO MY AUTO INSURANCE POLICY TO COMPLETE THE WINDSHIELD REPAIRS WHICH DEFEATS THE PURPOSE FOR PURCHASING THE EXTRA PROTECTION FROM SUBARU. THE FIRST REPAIR WAS DONE TWO MONTHS AFTER PURCHASE ON 04/23/19. THE SECOND REPAIR IS PENDING, I HAVE AN APPOINTMENT FOR SECOND WINDSHIELD REPLACEMENT ON TUESDAY, 02/25/20.

FRONT WINDSHIELD ON OUR 2019 SUBARU FORESTER LIMITED CRACKED IN 2 SEPARATE EVENTS WITHIN ONE MONTH OF OWNERSHIP. THE FIRST EVENT (FRONT WINDSHIELD CRACK) OCCURRED ON THE INITIAL DRIVE HOME FROM THE DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE HIGHWAY (NORMAL DRIVING CONDITIONS) WHEN THE CRACK OCCURRED SPONTANEOUSLY FOR NO APPARENT REASON. THE CRACK BEGAN FROM THE PASSENGER'S SIDE EDGE OF THE WINDSHIELD AND STRETCHED TOWARD THE CENTER OF THE WINDSHIELD. PHOTO ATTACHED. THE SECOND EVENT (FRONT WINDSHIELD CRACK) OCCURRED APPROXIMATELY 3 WEEKS LATER BEFORE THE WINDSHIELD WAS REPAIRED. THE VEHICLE WAS IN MOTION ON THE HIGHWAY (NORMAL DRIVING CONDITIONS) WHEN THE CRACK OCCURRED SPONTANEOUSLY FOR NO APPARENT REASON. THE CRACK BEGAN FROM THE TOP OF THE WINDSHIELD (MIDDLE) AND STRETCHED TOWARD THE CENTER OF THE WINDSHIELD. PHOTO ATTACHED. AFTER THE SECOND EVENT THE FRONT WINDSHIELD WAS REPLACED. INVOICE RECEIPT ATTACHED. IN MY OPINION, THE FRONT WINDSHIELD GRASS ON THIS VEHICLE WAS DEFECTIVE AND THE WINDSHIELD'S ON THIS PARTICULAR MAKE/MODEL SHOULD BE FURTHER RESEARCHED. SOMETHING IS CLEARLY WRONG AND I'M SURE OTHERS ARE EXPERIENCING SIMILAR ISSUES.

WINDSHIELD CRACKED NEAR THE REAR-VIEW MIRROR THAT ABOUT AS LONG AS 2 DOLLAR BILLS. HAD TO PAY $1,497 W/ TAX FOR REPLACEMENT AND RE-CALIBRATION OF EYESIGHT SYSTEM. THEY DETERMINED IT WAS NON-FACTORY DEFECT AFTER FINDING THE SMALLEST CHIP WHERE THE CRACK CHANGED DIRECTIONS. DIDN'T SPIDERWEB CRACKED, JUST 2 LINES.

THE WINDSHIELD HAD A LONG CRACK THAT RAN FROM THE CENTER OF THE WINDSHIELD TO THE DRIVER'S SIDE. THERE WAS NO REASON FOR THE CRACK.