2012 SUBARU FORESTER Complaints

"TAKATA RECALL" RECEIVED LETTER FROM SUBARA OF AMERICA, INC. 3/24/17 IN REFERENCE TO RECALL. INSTRUCTED TO TAKE VEHICLE TO LOCAL DEALERSHIP FOR REPAIR. TOOK VEHICLE NEXT DAY TO DEALERSHIP, WHICH STATED THEY HAD REPAIR PARTS AND MADE AN APPOINTMENT FOR REPAIRS WITHIN A WEEK. THE DAY BEFORE SCHEDULED APPOINTMENT, SERVICE DEPT. PHONED ME AND SAID THAT THEY DIDN'T HAVE THE REPAIR PARTS. I HAVE MADE ATTEMPTS TO CONTACT THE SERVICE DEPT WITH PROMISES OF A CALL BACK, WHICH NEVER MATERIALIZE. I BELIEVE THAT SINCE THE VEHICLE WAS NOT PURCHASED AT THIS DEALERSHIP, I AM BEING OVERLOOKED. THIS RECALL EFFECTS MY WIFE WHO HAS WALKING PROBLEMS AND MUST RIDE IN THE FRONT PASSENGERS SEAT. DEALERSHIP OFFERS A LOANER CAR FOR THESE RECALLS, BUT NEVER RETURNS MY CALLS TO MY CELL PHONE.

TAKATA RECALL: I AM WRITING TO MAKE A FORMAL COMPLAINT AGAINST SUBARU OF AMERICA, INC. AND THEIR DEALERSHIPS, REGARDING THEIR FAILURE TO FULFILL THEIR RESPONSIBILITIES AS PART OF THE TAKATA RECALL (NHTSA CAMPAIGN: 17V-014000). MY LOCAL SUBARU DEALERSHIP, DOWNTOWN SUBARU OF OAKLAND, CALIFORNIA, HAS REFUSED TO PROVIDE EITHER SERVICE OR A LOANER VEHICLE, IN ACCORDANCE WITH THE NHTSA'S MANDATED RESPONSIBILITIES OF MANUFACTURERS AND THEIR DEALERSHIPS FOR THIS RECALL. I AM UNABLE TO OPERATE MY CAR WITHOUT A PERSON IN THE FRONT PASSENGER SEAT, WHERE THE DEFECTIVE AIRBAG IS INSTALLED, BECAUSE MY WIFE AND I SHARE ONE CAR AND HAVE TWO INFANT CAR SEATS INSTALLED IN THE REAR OF THE CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V014000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL--JUST RECEIVED A NOTICE TODAY IN THE MAIL, MARCH 20, 2017, FROM SUBARU THAT MY FORESTER HAS A DEFECTIVE "PASSENGER SIDE FRONTAL AIRBAG CONTAINING...AMMONIUM NITRATE." I AM ADVISED IN THIS LETTER OF THE DANGER THIS PRESENTS, AND THAT "PARTS ARE NOT AVAILABLE AT THIS TIME" AND MIGHT NOT BE AVAILABLE UNTIL DECEMBER." I AM ADVISED, "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." HOW RIDICULOUS IS THAT???? FOR A PERIOD OF POSSIBLY NINE MONTHS, NO ONE CAN SIT IN THE FRONT PASSENGER SEAT. SURELY, THE CAR COMPANIES CAN DO BETTER THAN THIS. I'VE BEEN IN TOUCH WITH MY DEALERSHIP. THEY (NO SURPRISE) WILL HAVE TO GET BACK TO ME. THIS IS RIDICULOUS AND UNACCEPTABLE, AND I'M A FAN OF SUBARUS.

I RECEIVED THE RECALL LETTER FROM SUBARU AMERICA, WHO DESCRIBED TERRIFYING CONSEQUENCES ABOUT THEIR DEFECTIVE PASSENGER SIDE AIRBAG. HOWEVER, WHAT THEY COULD DO AT THE MOMENT IS JUST TO ADVICE NOT LETTING ANYONE RIDE ON THAT SIDE BEFORE REPAIR. THERE WAS NOT EVEN A DEADLINE FOR SUCH A REPAIR. THIS IS SO DISAPPOINTING SINCE THERE IS NO WAY TO FIT MY FAMILY INTO THE BACK SEATS. THE REALITY IS THAT SUBARU IS STILL PRODUCING NEW VEHICLES WITH COMPETENT AIRBAGS EVERYDAY. THE COMPANY REALLY SHOULD CONSIDER THE FEELINGS OF THEIR CURRENT OWNERS AND TREAT THEM BETTER!

TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 30 MPH, A BURNING ODOR FILLED THE INSIDE OF THE VEHICLE. THE SEAT BECAME VERY HOT AND BURNED A HOLE THROUGH THE SEAT AND THE CONTACT'S CLOTHING. THERE WERE NO INJURIES. THE CONTACT TURNED OFF THE SEAT HEATER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT WAS A SECOND OCCURRENCE AND THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A SAVINGS COUPON IN ADDITION TO THE SEAT REPLACEMENT. THE VEHICLE WAS NOT COMPLETELY DAMAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE TRAVELING APPROXIMATELY 60 MPH, THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASS AIR FLOW SENSOR AND BATTERY FAILED. THERE WAS ALSO TOO MUCH FUEL IN THE SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 65,235.

BOUGHT THIS VEHICLE FROM BANK OWNED, IT WAS 3 YEARS OLD WHEN BOUGHT, IT HAD 70,000 MILES. IN ONE YEAR OF USAGE/SERVICE TIME, WITH 3 OIL CHANGES/2 WITH EXTREME OIL BURNING. NO SIGNS OF SMOKE, OVERHEAT, BUT WITHIN THE 4TH YEAR OF OWNERSHIP IT BEGAN TO MAKE ENGINE NOISES. A RATTLING WHICH AS IT TURN OUT, AND UNBEKNOWN TO US VEHICLE WAS KNOWN TO HAVE PROBLEMS WITH, AND I TOOK IT TO THE DEALER, THEY TOLD US THAT THE VEHICLE COVERAGE WAS AT 100,000 MILES/A CUT OFF FOR COVERAGE ON A CLASS ACTION SUIT. THEY TOOK OUR CAR, STORED IT, BECAUSE IT HAD GONE 120 MILES OVER THE CUT OFF, AND WE'RE STILL WAITING TO SEE IF THEY WILL HONOR THEIR PROMISE OF COVERAGE BEING THAT IT'S NOT AN OLD VEHICLE.

I BOUGHT THIS CAR IN FEBRUARY. I ONLY HAD IT A COUPLE DAYS AND DECIDED I SHOULD CHECK THE OIL. NO OIL ON THE DIPSTICK!! PUT 2 QUARTS IN TO BRING IT LEVEL. I HAVE TO CHECK THE OIL EVERY FEW DAYS TO MAKE SURE IT DOES NOT RUN OUT. I AM HAVING TO PUT IN A QUART EVERY 500 MILES! THIS IS NOT NORMAL OIL CONSUMPTION! THE OIL IS CHANGED EVERY 3,000 MILES. I BOUGHT THIS CAR BECAUSE OF SUBARU'S REPUTATION. NEVER AGAIN! AFTER DOING RESEARCH, I FOUND OUT THERE WAS A LAWSUIT FILED. HOW CAN A DEALER SELL A CAR THAT IS THE OBJECT OF A LAWSUIT? SUBARU SHOULD BE RECALLING THIS VEHICLE. NOW I'M STUCK MAKING PAYMENTS ON A CAR THAT WON'T LAST.

WHICH DRIVING ON THE INTERSTATE AT RUSH HOUR AT 65 MPH... WITH ABSOLUTELY NO WARNING OR WARNING LIGHT MY CAR STALLED. WHEN THIS HAPPENED THE STEERING WENT OUT ALONG WITH THE BRAKES AND ALL POWER. I SAT IN THE FAST LANE OF TRAFFIC UNABLE TO SAFELY EXIT MY CAR FOR ALMOST AND HOUR UNTIL HELP ARRIVED. I TOOK THE CAR TO THE DEALERSHIP NEIL HUFFMAN IN LOUISVILLE KY WHERE I PURCHASED THE CAR NEW 4 YEARS AGO. I WAS TOLD THE MASS AIRFLOW SENSOR HAD FAILED. I WAS ALSO TOLD THAT THEY HAD NO IDEA WHY THIS HAPPENED AT 65 MPH WITH NO WARNING. I PAID THE 403.00 REPAIR AND CONTACT SUBARU USA DUE TO MY CONCERNS. ALTHOUGH I CALLED SEVERAL TIMES AND WAS ON HOLD EACH TIME FOR UP TO 10 MIN AND ALSO EMAILED.. STILL NOT RESPONSE. THIS SEEMS TO BE A MAJOR SAFETY CONCERN. I NO LONGER FEEL SAFE IN THE CAR.. AND PLAN TO PURCHASE A NEW CAR SOON.. BUT AM CONCERNED SOMEONE ELSE WILL BE MY CAR AND BE IN DANGER. *TR