2014 SUBARU FORESTER Complaints

The contact owns a 2014 Subaru Forester. The contact stated while pulling into a parking space, the vehicle accelerated unintendedly, went over a cement post, onto a sidewalk pavement, and crashed into a condo building. There was no warning light illuminated. The contact did not recall whether the brake pedal was depressed but failed to respond. The air bags failed to deploy. The contact was informed by the emergency units who examined her at the scene that she had sustained high blood pressure. There was no police report filed. The vehicle was towed to an autobody shop where it was repaired. The vehicle was then taken to the dealer where it was being diagnosed. The failure mileage was approximately 44,000.

Right trunk tail gate broke at pivot point due to rust. I had lifted the rear trunk door up to remove packages when the trunk door suddenly came down on my head. Subaru had issued a warning about this but this should be a recall!! I was thankful a child was not standing next to me! The dealer replaced both gates when I complained.

I have a 2014 Subaru Forester and I am having the exact same problem described in the NHTSA Campaign Number: 19V701000. The dealership wants to charge $1250 dollars to replace the seat bottom for a part that is recalled for all Subaru Foresters from 2015-2018. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) is causing the airbag sensor to remain in the OFF position even when there is a passenger in the car. This is unsafe! When I contacted corporate they were unwilling to pay for replacing the part. My only recourse is to hope that the recall is expanded to include the 2014 Subaru Foresters.

On Friday, 12-3-21 I was in an accident in my local Costco parking lot while backing out of my spot. While backing out of the spot slowly with the wheel turned, my 2014 Subaru Forester had a sudden and extreme acceleration in reverse doing a reverse u-turn into a parked car causing considerable damage to the rear end of both cars. I am certain that I did not to press the gas pedal as this is a busy parking lot and I always back out very slowly just covering the brake. There is some kind of mechanical issue with my car that caused this malfunction. I was evaluated by paramedics and taken to the local emergency room with a significant bump on the back right side of my head. My car is currently available for inspection. I am in the process of reporting this to Subaru of America to see if they can inspect/evaluate the car.

The passenger occupant detection system sensor mat was diagnosed as needing to be replaced in order for the SRS air bag system to work. The dealership charged me $89 to diagnose the problem. They then told me the repair will cost $900. I noticed several other 2014 Subaru Foresters have the same issue. There was a very similar recall for 2015 through 2018 models. I emailed Subaru of America to see if they can cover the cost of the repair today.

Two tires on our car developed the same problem two weeks apart: a large bulge in the sidewall near the rim. On 10/5/21 we noticed a bulge on the rear driver’s side tire which looked like a tennis ball was emerging. We took it to our mechanic here in Ohio. He said not to drive on it and replaced the tire. It had less than 13,000 miles on it and I thought it should be covered under warranty. We were told the bulge was due to “road hazard” and so wasn’t covered. They said a chuckhole could do this. We have no recollection of anything like that. And a chuckhole would usually affect the front tire, not the rear. Moreover, the mechanic looked at the rim and said it was not dented. So they suggested I contact Cooper Tire. I paid for the tire and called Cooper. They had me bring the tire to a different shop for evaluation, recommending a Conrad’s Tire nearby. I took it there and the mechanic called Cooper and told them he saw no evidence of road hazard. Cooper then asked me to send the tire to them. Two weeks later we were in Connecticut and heard a low sound from the tires. We took the car to a local shop 10/19/21 where the mechanic showed us a bulge in the sidewall of the front passenger's side tire near the rim that looked exactly the same as the prior defect albeit somewhat smaller, maybe golf ball size. He said it was dangerous to drive on it and he replaced it. I have a photograph of the second tire but unfortunately not the first. Except for the noise the second tire made, there was no noise or warning light or other symptom to alert us to either problem. I sent both tires to Cooper by UPS on their dime three weeks ago and have not heard back. Tire size: M&S 225/60R17 Both tires are DOT U941 1CW 4619 C07R Both were purchased 5/19/20 Thank you in advance for looking into this. I still have two tires on our car purchased at the same time as the two that failed. If there is truly a defect ,either could fail suddenly at any time. Thank you.

September 6,2018 the vehicle suddenly unintentionally accelerated. Came off the highway.Pulled in to a parking lot to turn around. Reaching for the shifter with my foot on the brake. The vehicle went 42mph in less than four feet, a woman was directly in the front center of vehicle when a loud roar happened. The woman jumped out of the way. As the 2014 Subaru Forester shot forward hitting a suburban and then bounced off a fence to stop in the road next to us. Had to fight to get towed to Gresham Subaru. Pulled dtcs and box information.Subaru denies SUA, has a recall on BLS. No airbag deployed, brakes did not work. Skid marks and chunks of tires.

I reached inside the back lift gate of the car when it dropped on my head. I went to the ER where they did a CT and MRI of my head and spine to rule out a fracture or head bleed.There was no warning message on the dash or problem noted from the dealership. I have owned the car since April 2021 and had no problem with it before that day. The car dealership has replaced the hydraulic lift struts on the back lift door. So I don't know if they still have the defective parts. I have contacted my insurance company but no representative came out to see it. A video of what the door did was sent to the car dealership and the insurance company.

Several warning messages appeared on the dash at the same time: Check engine, Check emissions control system, Hill start assist system needs to be checked. In addition, the pictures of a car climbing a hill and a car with swerving skid marks behind it lit up. (I don't know the official names of these icons.) The engine then either lost power and would not accelerate when I pressed the gas pedal or would rev and accelerate on its own, even when I had the brake depressed. I have taken my car into the dealership 4 times over the past two years for this same issue. I do not have the exact dates of the first two instances, but the last two were on July 7, 2021, and September 17, 2021. Each time the dealer has been able to verify the warning lights and unintended acceleration. They say the problem is with the brake pedal assembly and have replaced it with a new assembly 3 times. They're working on the 4th one right now.

Went through automated car wash. Proceeded to lane for towel drying. Car suddenly unintentionally accelerated. Hit rear passenger side of parked car and also collided with the fence that ultimately stopped my forward motion. The car passed across two side walks and one side street during this event. No pedestrians or cross traffic was present or this would have been catastrophic. There were no previous warning signs of this event. My insurance company was notified and inspected the vehicle. A formal complaint was filed with Subaru of America and we are still waiting for them to inspect the vehicle. They have authorized repair of the vehicle prior to them seeing it.