2016 SUBARU FORESTER Complaints

- On 3/6/2023 upon exiting my garage I noticed the rear right spring had broken off and was on the ground. - On 3/7/2023 I took my vehicle to Pops Exhaust (CT Licensed repairer R6579) located at 53 Slater Street, Manchester, CT 06042, which repaired my vehicle, which consisted of replacement of the rear struts, for $200 labor and $480 parts and $43.18 CT Sales tax - total $723.18. Vehicle was broken and Pop's Exhaust notified me that it would be dangerous to drive with a broken spring and vehicle needed repair. - I learned of the recall on October 26, 2023 (WUT-05). I promptly mailed my receipt to Subaru, as stated in the Subauru Recall and Service Campaign Program letter. [XXX] - I followed up with a call to Subaru and opened a case [XXX] - Subaru refuses to repay me the for the recall as the state: "If non-Subaru parts were used, we would not issue any reimbursement." 1. The recall never states that Genuine Subaru parts must be used 2. The vehicle was broken and needed to be repaired and thus was brought to a CT licensed repair shop (R6579) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact stated that the manufacturer has reimbursed them for everything and considers this complaint resolved.

Concerned driver stopped me and said I had no brake lights , only the lights atop the hatch showed breaking. After returning home I checked all settings on light controls and none made lower break lights work when pedal depressed. This could cause someone not watching top of vehicle crash into my vehicle. If light on top malfunctions I will not have any brake lights. Running lights work fine but do nothing when breaking. At first though it had to do with setting on light controls. I think I’ve been told I had no tail lights only front running lights and had to turn control at dusk to have taillights of any kind.

The contact owns a 2016 Subaru Forester. The contact stated that the battery had drained and was replaced by an independent mechanic. A few months later, the vehicle received an oil change by a dealer. After leaving the dealer, the vehicle failed to startup while in a parking lot. The contact was able to restart the vehicle and drove back to the dealer. The contact was informed that the battery was defective, and the battery was replaced a second time. The old battery was taken back to the independent mechanic and tested. The contact was informed that there was nothing wrong with the battery. Several months later the battery failed. Upon investigation, the contact linked the battery failure to the STARLINK technology feature that came equipped with the vehicle. The vehicle was taken back to the dealer and the contact was informed that the DCM (Digital Control Module) needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 108,000.

My horn stopped working. When I press the lock button three times the horn still sounds the problem is the clockspring on the steering wheel it is broken and this is a safety issue. It controls multiple things on the steering wheel including the Airbag. One evening on my way home a car was trying to enter my lane I tried to sound a warning and my horn didn't work, to avoid being hit I had to move over to on coming traffic lane which was thankfully empty. Subaru should be fixing the the issue. I have since found out the original part has been updated but that update has not been passed on to the consumer unless they need to replace the part. And the replacement cost is the consumers responsibility.

October 31, 2023 at approximately 11:45 am was slowly pulling in to HEB Curbside parking spot #[XXX] at 651 N U.S. 183 in Leander, Texas and the car accelerated at a high speed without touching the gas pedal. I responded with braking but it did not stop the crash in to the concrete pylon. The pylon is fine but my front end on the 2016 Subaru Forester is not. It will need extensive repair. I got a ride for myself and my groceries, notified my insurance company but unfortunately, I am only covered by liability insurance. I am very fortunate that no-one was hurt including myself. The car remains at the scene of the accident in parking slot [XXX]. I am aware that this is not an isolated incident for this Make, Model, and Year of this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Subaru Forester. The contact stated that while driving 60 MPH, the vehicle stalled. The contact stated that she was able to safely drive the vehicle to her residence. The vehicle was taken to the dealer, where the battery was replaced for the third time, and the dealer informed the contact that they could not duplicate the failure. The vehicle was not diagnosed nor repaired. The contact stated that the battery had been replaced three times in less than two years. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.  The VIN was unavailable.

While driving my vehicle on my daily trip to work, I experience sudden power loss. My interior lights began to blink erratically, as my vehicle loss power and caused me to panic, as I was entering the highway. Some highways have no shoulders, so as quickly as I entered the highway, I pulled off took the next exit. I went into a shopping center, to see what the issue was. I noticed that my radio and my air conditioning loss illumination. I turned the car off, opened the hood. I did not see anything of significance, I started the car up again, now the radio would not even start nor did the air conditioning. I phoned the Subaru dealer, to be told that this happens often! What, I thought to myself? I asked them if this was a well-known problem, why this has not become part of a recall, or why the dealership not contact Subaru of America, to work with their customer base and remedy the issue. I was told, that all that is done in the "diagnostic process", any codes are cleared, and this should get you back on the road. Are you kidding me, this is truly any motorist's nightmare. Losing power on a major highway, any road at night, or on a turn will literally bring catastrophic consequences to us Subaru owners, but all other motorists as well.

This 2016 Subaru Forester PCV Valve does not regulate the combustion system properly, this allows oil to enter this chamber. It causes loss of power and acceleration when driving. Hazardous driving conditions can cause accidents. crankcase ventilation issues engine oil system issues

My tire pressure warning light came on even though all tire pressures were correct. My key fobs also stopped working to lock/unlock the car at the same time. There are hundreds of posts online in Subaru forums, people experiencing the same issues. The TPMS/keyless entry module fails because moisture get into the area it is mounted due to poor design. I had to spend $800.00 parts and labor to get this fixed. Subaru should assume responsibility for this issue. They changed the location of the TPMS module in later models, but those of us with older cars shouldn't have to pay such an expense. The tire pressure monitoring system was deemed necessary by NHTSA. Subaru should have to ensure is it free from defect and initiate a recall.

On 8/13/23 one of the lift gate struts on my 2016 Forester sheared off at the bolt while I was loading groceries into the back. It crashed onto my shoulder with no warning, no sound, and very quickly. I was unable to reach up to stop it in time and was standing under the gate. While I did not require medical attention it did cause a bruise and muscle soreness for a few days. I should still have the lift gate strut that broke unless the dealer took it from my car. I have photos either way. This situation could be extremely dangerous for a couple reasons, one because it sheared off at all, and also because the other lift gate strut does not support the weight of the gate by itself, and it was 11 days before I could get the broken one replaced. It could have hit me in the head, broken a bone, landed on a child or pet, etc, either when it sheared off initially, or when the gate crashed down onto me or another person during the time I was waiting to get the repair. You also cannot close the gate without removing the broken lift gate strut which is dangerous by itself. I am aware that there is an extended warranty, but Subaru told me it only applies if the lift gate strut breaks or doesn't work, so I could not get them replaced prior to this under the warranty. I feel this should be a recall, not a warranty extension, because if consumers have to wait until the lift gate strut fails, then it's more likely to cause serious injury. On a Forester owner's forum online I looked for similar issues and immediately found a couple other people to whom this happened. I did not look much farther than that, I just wanted to know if it was only me, and it wasn't. So the dealer did replace the one that broke, under the warranty, but they said the non-broken one was not covered. That means I have to either pay them excess money to replace it (vs. going to my own mechanic, paying less but thereby voiding the warranty) or wait until the second one fails. This needs to be a recall. The contact stated on 8/26/23 the second lift gate stru