2025 SUBARU FORESTER Complaints

A minor rock chip 4 weeks ago resulted in a cracked windshield with spider legs extending from the center point. My insurance carrier (USAA), two glass shops, and the Subaru service center said I should replace the windshield because the crack could extend at any moment without notice. They advised that this could compromise our safety due to obscured vision and the EyeSight system malfunctioning. Subaru parts, and the Subaru Customer Advocate departments, however advise that this part is back-ordered and there is no firm date when it will be available. It could be 6-8 weeks, or an undetermined time frame. I know that windshields are in fact available for I confirmed with Subaru dealers that this model Forester is continued to be produced on the assembly line in Gunma, Japan. All of the new vehicles have of course a windshield. The Subaru Customer Advocate department has refused to find out how to get a windshield shipped from the assembly plant to my dealer. This puts my wife and myself in continuous potential danger should the crack expand/shatter at any time.

The contact owns a 2025 Subaru Forester. The contact stated that while driving approximately 30 MPH, the driver's side mirror vibrated abnormally. The failure caused the reflection in the mirror to become distorted. The contact stated that while driving faster than 40 MPH, the vibration of the mirror increased. The contact stated that the Blind Spot warning operated as needed; however, the distortion of the mirror caused visual eye strain while looking into the mirror. The contact had taken the vehicle to a local dealer three times, and the mirror was replaced on the first visit. The vehicle was repaired; however, the vibration reoccurred and was more pronounced. The contact stated that after the last visit to the dealer, a technician wedged two pieces of rubber into the mirror. The vehicle was not repaired, and the failure reoccurred. The manufacturer was informed of the failure and advised the contact that there would be no further action taken. The failure mileage was approximately 4,000.

My sight turn off when out side temperature in cold, or raining hard, fog on wind shield. Sony when the weather seem perfect all safety systems turn off. I have told my dealer about this event with no real positive answer. The pit system on compute and said it was working as designed so best auto and most reliable on road does not seem to be true

I was involved in an accident. My car was moving at less than 10 MPH and the other driver hit the front drivers side, at the driver side wheel area, at about a 90 degree (t bone direction) angle while traveling an estimated 30-35 MPH. The front end of my automobile was obliterated, grill was gone, and my vehicle was turned 90 degrees to the right after impact. The passenger front door could barely be opened due to the bend in the hood and front end, but no airbags deployed. Emergency response was quite surprised the airbags did not deploy due to the high rate of speed and area of impact. The accident just occurred and my car hasn't been looked at by insurance adjusters but it seems that airbags likely should have deployed and/or the car's Starlink system should have registered the impact. I'm highly concerned there may have been some kind of malfunction as my car is a 2025 Subaru Forester Hybrid - available for sale only for the last handful of months.

The contact stated that while pulling into a parking spot with the brake pedal pressed, the vehicle displayed unintended acceleration, crashing into the wall of the building in front of the parking space. The air bags did not deploy. The contact immediately placed the vehicle in reverse, with the brake pedal still pressed, and the vehicle accelerated at approximately 20 mph in reverse on its own. The vehicle suddenly came to a stop before crashing into a nearby tree. The contact immediately turned the vehicle off and exited the vehicle. The contact received no injuries, and no medical attention was needed. The police came and filed a police report. The vehicle was towed to an auto body shop. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 2,000.

Driver side mirror and rearview mirror vibrate, visibility affected - especially at night with vibrating headlights. Confirmed by dealer. Rearview mirror replaced and continues with same vibration issue (actually a little more vibration). Driver side mirror continues to be on back order. No warning lights or such - driver notices issue.

The contact owns a 2025 Subaru Forester. The contact stated while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop. The vehicle crashed into a nearby residential garage. No warning lights were illuminated. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact's wife was the only occupant in the vehicle. The contact's wife was taken to the local hospital in a personal vehicle. The contact's wife sustained injuries to her pelvic area and right shoulder rotator cuff. A police report was filed. The contact stated that the damage to the residential garage had not yet been determined by the insurance company. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact stated awaiting inspection of the vehicle. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 2,800.

I purchased my 2025 Subaru Forrester from Ciocca Subaru in Flemington, New Jersey in October, 2024. In March, 2025, a rock hit my windshield and cracked it. I spoke with both Ciocca and Open Road Subaru about it and they informed me there is a back order on the windshield that could take 2 months and that I should file an insurance claim. I filed the isurance claim and was assigned to get a windshield from safelite, but safelite doesnt have any windshields for this vehicle either. Neither do any New Jersey dealers. I then contacted the manufacturer in March, but was told these matters were handled by the dealerships, and thus left with no remedy. I have since called again yesterday, but other than assigning me a new customer service rep named Brendan, Subaru has done nothing else. And now it's been over two months and I am stuck with a beautiful new vehicle that has a significantly cracked, ugly and unsafe windshield. I need a windshield replacement immediately or a new vehicle or a refund and forgiveness of any loan incurred in the purchase of this vehicle. If i had known this windshield would crack easily and that no replacements were available, i would not have purchased the vehicle.

I purchased a brand new 2025 Subaru Forester Wilderness and immediately noticed a persistent vibration in the steering wheel, seat, and footwell area. The vibration is present at all times — while driving at various speeds and even while idling. It is very distracting and uncomfortable. This ongoing vibration creates a constant sensation of movement that affects my comfort and ability to stay fully focused on the road. I have arthritis in both hands, and the steering wheel vibration causes physical discomfort, pain, and fatigue, especially on longer drives. I previously owned a 2024 Subaru [same model], which did not have this issue. I have also spoken with other owners of the 2025 model who are not experiencing this problem, so I do not believe this is typical for the vehicle. Subaru of America sent an engineer to inspect the vehicle, but the evaluation was limited to measuring vibration levels. He did not place the vehicle on a lift or inspect any physical components, such as the suspension, wheels, or drivetrain. Despite this limited assessment, he concluded the vibration was “normal.” I respectfully disagree with this conclusion, as the vibration significantly affects the drivability, comfort, and confidence I feel while operating the vehicle. I am reporting this issue because I believe it may indicate a defect that deserves further investigation.

Both headlights have a shadow of the light bulb at the top center of both headlights causing a distraction/confusion under certain conditions at night. I have never had a shadow show up in my line of sight in all the many vehicles I have owned in the past from my headlights. I previously owned a 2019 Subaru Forester and there was no shadow appear from the headlights beam of light. I talked to the local Subaru dealer, where I purchased the 2025 Forester, and they told me it is working as designed. .