2019 SUBARU FORESTER Complaints

The contact owns a 2019 Subaru Forester. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the audible alert sounds were excessively loud and the warning lights were so bright that the contact became frantic. The contact stopped at a local Auto Zone. The Auto Zone mechanic inspected the vehicle and informed the contact that the failure was due to a failed heater control valve. The vehicle was taken to the dealer where it was diagnosed with a failed heater control module, and it was determined that the heater control valve needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,128.

There was a front-end collision into a stone wall. It appears the driver seatbelt failed and ripped upon impact. The driver died as a result of injuries sustained. There was a front passenger in the vehicle as well who was belted. The seatbelt for the front passenger worked correctly. That passenger had serious injuries but survived the collision. This fatal collision was investigated by Hillsborough, NJ Police, case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Check engine light came on and gave code P26A6 which came back the thermal control valve which is a well known issue with this make and model vehicle.

Power Control Valve malfunctioning at 26,000 miles. Causing all safety features (auto braking & lane departure) to be shut off.

I am concerned as my car was safely parked, once I started it and it said eyesight off, flashing S symbol, the heat thermo Stat changes back and forth from hot and cold, car is not warming up and check engine light came on. I am very concerned as it is the winter, and I have my baby in the car. Please advise. This seems very unusual and never happened before. The vehicle have around 23K miles.

Windshield spontaneously cracked without any known impact or damage. Vehicle was not in motion at time. Sitting at stoplight heard a ping and then noticed crack across bottom of windshield affecting visibility. No other vehicles were near enough or in motion that debris could have been at fault.

Went to a daycare to do a tour at 9am, parked my car and was gone for about 30 minutes and when I came back, there was a large crack (8inches) that starts from the bottom of the middle windshield. There was no indent or nothing that could have caused this.

We were driving in 6 lane traffic in Atlanta and the traffic came to a stop. The Subaru Auto Stop Start turned off the engine. When the traffic started and I released the brake, the engine would not start and the battery died trying to start. This left us in the middle of 6 lanes of traffic with a dead car. It was a significant personal safety issue. Luckily were were on a slight down slope and was able to have the car start rolling forward while in neutral and made our way to the shoulder, with cars passing at 70mph and narrowly missing the car. Prior to this, the vehicle was working properly. This is the 5th time we have had issues with the Subaru restarting after the Auto Stop Start turned off the engine. All prior times we were able to start the engine but had to turn off the car and then turn it on again. There is no way to turn off the auto start feature permanently, having to remember to turn it off each time you get in the car. There is also to no built in feature to not have the Auto Start Stop not turn the engine off if the battery health is not 100% and there is a chance it will not turn on again. It is a significant safety issue not having a permanent way to turn off the auto on off feature or have the car disable the feature if the engine or battery are not 100%.

The vehicle is less than 5 years old and has less than 50k miles. While driving with cruise control engaged on the Thruway, my check engine light came on. Almost immediately after the red "BRAKE" warning showed on the dash. When that happened my car engaged the brakes while I was traveling at 75mph and I pulled to the side of the Thruway as quickly as I could as to not wreck with another driver. My engine sounded like it was working overtime so I shut off the vehicle. After a couple of minutes I tried to start my engine and it would not go. After another few minutes I was able to start the vehicle but could not drive because the brakes were still engaged. I needed to turn on/off the parking brake a few times before they released. I then drove the vehicle the remaining 2.5 hours home with the check engine light on and red "BRAKE" light off. This same scenario happened on my way to bring the vehicle to the dealer to fix the issue. The Subaru dealership inspected the vehicle and confirmed the thermo control valve was malfunctioning and would need to be replaced. Thankfully the vehicle was under warranty and did not cost me anything to repair.

When I am stopped at a traffic light or stop sign, and I have not manually turned off the auto stop-start feature, from time to time the car will not start when I depress the gas. Often this is accompanied by a screeching sound - the sound the car makes if you try to shut it off when it is in gear. The danger is that I cannot move the car forward without putting the car in park, turning the engine off, then turning the car/engine on, and then depressing the gas. If there were no other drivers on the road, this would be an inconvenience but not a safety hazard. But there are other drivers who have no idea why I am not moving forward and they get impatient and try to pass me in areas where drivers coming in the other direction do not expect it. I have witnessed several near accidents. I have taken it to the dealer who cannot reproduce the problem but an internet search reports many other Suburu drivers who have experienced the same problem.