2013 SUBARU IMPREZA Complaints

THERE HAVE BEEN REPEATED AND REOCCURRING ISSUES RELATED TO OIL CONSUMPTION AS WELL AS A FAULTY CVT TRANSMISSION. SUBARU HAS ISSUED AN EXTENDED 100,000 MILE WARRANTY, BUT THIS INFORMATION WAS NOT PROVIDED DIRECTLY TO ME. I FOUND OUT ABOUT THE EXTENDED WARRANTY WHEN I TOOK THE CAR IN TO A MECHANIC AND THEY HAD KNOWLEDGE OF THE EXTENDED WARRANTY. THE MECHANIC RECOMMENDED I TAKE IT TO A SUBARU SERVICE CENTER TO TRY AND GET IT COVERED UNDER WARRANTY. THE CAR HAD 94,000 MILES AT THE TIME I WAS MADE AWARE OF THIS ON 6/22/18. SINCE 6/22/18-11/2/19, I HAVE REPEATEDLY HAD REOCCURRING ISSUES WITH BOTH OIL CONSUMPTION AND THE CVT TRANSMISSION. THE SERVICE DEPARTMENT HAS CLAIMED TO HAVE REPAIRED ISSUES, BUT I HAVE NEVER HAD RESOLVE OF ANY OF THEM. INSTEAD I FEEL AS THOUGH I HAVE BEEN TOLD EACH ITEM HAS BEEN REPAIRED. IF SIMILAR ISSUES HAVE OCCURRED, LIKE THE OIL LIGHT ILLUMINATING AFTER THE SHORT BLOCK REPLACEMENT, I BEEN GIVEN THE EXPLANATION THAT IT IS DUE TO SOFTWARE ISSUES THAT NEED UPDATING. THESE EXCUSES HAVE BEEN GIVEN REPEATEDLY UNTIL THE 12 MONTH WARRANTY OF THE PARTS IN QUESTION HAS THEN PASSED. THIS SAME THING HAS OCCURRED WITH THE SLIPPING CVT TRANSMISSION THAT I REPORTED ON 6/22/18, AND NOW I AM BEING TOLD THE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $8,000 OUT OF POCKET. THE CAR IS NOT EVEN VALUED AT $8,000 ANYMORE. I WOULD STRONGLY ADVISE RESEARCH INTO THESE FAULTY PARTS AND THE CONSUMER DECEIT THAT HAS OCCURRED TO MYSELF AND MILLIONS OF OTHER SUBARU OWNERS. DECEIVING CONSUMERS UNTIL EXTENDED WARRANTY PERIODS PASS, AND REQUIRING CONSUMERS TO PAY OUT OF POCKET SHOULD BE ILLEGAL. I SEE NOW WHY SUBARU OPTED FOR THIS EXTENDED WARRANTY FOR BOTH OF THESE ISSUES RATHER THAN ADMITTING FAULT AND PROVIDING A RECALL. THIS ALLOWS THE DECEIT AND SUBARU TAKING FINANCIAL RESPONSIBILITY OF REPAIRS TO OCCUR BY LOOPING IN THE SERVICE DEPARTMENT INTO THIS SCAM. DO NOT BUYSUBARU

2 BELTS CAME APART AT 65K MILES & WERE REPLACED ON 4/14/2018. THEN AGAIN NOT EVEN MONTH AFTER ON 5/19/2018 2 BELTS WERE REPLACED AGAIN AT 66K MILES, AND 3RD TIME ON 8/18/2019 AT 94K SAME 2 BELTS CAME APART AND THIS TIME RUINED RADIATOR, ENGINE AND MANY OTHER PARTS IN THE VEHICLE (VEHICLE WOULD NEED TO BE TAKEN APART TO DETERMINE THE DAMAGES) WAITING TO HEAR BACK FROM SUBARU'S ASKING TO FIX THE VEHICLE ST UBARUS EXPENSE.

FACTORY RECALL FOR A VALVE SPRING AND BRAKE LAMP SWITCH REPLACEMENT WAS COMPLETED ON SEPT.25, 2019. THE CAR ENGINE CAUGHT ON FIRE WHILE I WAS DRIVING ON OCTOBER 18, 2019. I WAS STOPPED AT A RED LIGHT ON A CITY STREET. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO PUT OUT THE FLAMES. THE FIRE MARSHAL WAS PRESENT TO DOCUMENT AND TAKE PHOTOS. MY CAR WAS TOWED. I UNDERSTAND THIS HAS HAPPENED TO CARS INVOLVED IN THE RECALL.

THE PASSENGER SIDE OCCUPANT DETECTION SYSTEM HAS FAILED. WHEN SOMEONE SITS IN THE PASSENGER SEAT THE AIRBAG IS NOT ACTIVATED AND THE AIRBAG WARNING LIGHT COMES ON. THIS SEEMS TO BE A COMMON COMPLAINT.

2013 IMPREZA WITH APPROXIMATELY 50,000 MILES HAS STEERING PROBLEMS. AT LOW SPEEDS STEERING WHEEL TURNS LEFT ON ITS OWN. AT OTHER SPEEDS YOU HAVE TO HOLD WHEEL SO IT DOESN'T PULL LEFT. MUCH HARDER TO TURN RIGHT AT ANY SPEED. TOLD BY DEALER HAS LEAKING STEERING RACK.

AFTER 7 WEEKS AND MULTIPLE COSMETIC ATTEMPTS TO REPAIR THE DAMAGE THEY DID TO MY CAR I AM STILL DRIVING AN UNSAFE CAR THAT SMELLS OF GAS. ALL OF THIS OCCURRING AFTER A FAULTY RECALL REPAIR (THAT THEY DO NOT DENY) THAT NEARLY CAUSED A MULTI CAR CRASH ON RT495. WHAT I WANT FROM PATRICK MOTORS/ SUBARU OF AMERICA: I WANT MY CAR REPAIRED AS SOON AS POSSIBLE TO THE SATISFACTION THAT THE CAR IS NOT DANGEROUS TO DRIVE. CAN YOU HELP ME!

I RECEIVED NOTIFICATION OF 2 SAFETY RECALLS FOR MY VEHICLE: SUBARU RECALL WTY-84 (NHTSA ID 18V-772) AND SUBARU SAFETY RECALL WUE-90 (NHTSA RECALL ID 19V-149.) I PURCHASED MY CAR ON THE ISLAND OF O'AHU AND LIVE ON THE ISLAND OF MOLOKA'I. SERVCO SUBARU WILL NOT PAY FOR MY CAR TO BE SHIPPED BY BARGE FOR REPAIRS. SINCE THE VALVE SPRINGS AFFECTED ARE A DEFECT IN THE ENGINE UPON MANUFACTURE, I FEEL THAT I SHOULD RECEIVE REIMBURSEMENT FOR THE COST OF SHIPPING. MY BUDGET IS TIGHT AND THIS WILL BE A HARDSHIP.

SPOT WELDS TO THE FIREWALL FAIL/BREAK FOR THE CLUTCH AND BRAKE PEDALE ASSEMBLY SO ITLLL HAVE A DELAY IN ACTUATION OVER TIME DUE TO THE WELDS BREAKING AND BECAUSE OF THAT THE ASSEMBLY BAR WILL FRACTURE AND BREAK OVER TIME WHICH WILL NEED TO BE REPLACED OR ELSE BRAKING ACTUATION WILL BE DELAYED WHEN PRESSED, THIS IS ALL WHILE IN MOTION OVER TIME OF PRESSING AND DEPRESSING, POPULAR COMPLAINT AND ISSUE KNOWN THAT OUTSIDE COMPANIES SELL BRACKETS TO HELP WITH THE WELDS FAILING AND THE ASSEMBLY CRACKING

DIAGNOSING THE CHECK ENGINE LIGHT REVEALS CODE P2764, WHICH INDICATES THE TRANSMISSION CONTROL VALVE BODY NEEDS TO BE REPLACED DUE TO A FAULTY SOLENOID. THIS IS A KNOWN ISSUE WITH SUBARU'S CVT TRANSMISSION, WHICH IS WHY SUBARU EXTENDED THE WARRANTY FOR THIS ISSUE. HOWEVER, THE WARRANTY ONLY COVERS VEHICLES WITH A DEMONSTRABLE PROBLEM. MY CAR JUST DEVELOPED THE PROBLEM, AND IS NO LONGER COVERED BY THE WARRANTY (23,000 MILES OVER THE LIMIT). THIS IS A POTENTIALLY DANGEROUS ISSUE (AFFECTED CARS MAY STALL AT ANY TIME), WHICH AFFECTS MANY VEHICLES STILL ON THE ROAD. SUBARU SHOULD HAVE TO REPLACE ALL OF THE PARTS BEFORE THEY FAIL! YOU SHOULD ALREADY HAVE A NUMBER OF OTHER COMPLAINTS ABOUT THIS ISSUE.

SOMETIMES WHILE I'M DRIVING AND WHEN A PERSON IS IN THE PASSENGER SEAT THE AIR BAG RANDOMLY TURNS OFF. ALSO TWICE THE SEAT BELT ALARM HAS SOUNDED WHILE I'M DRIVING AND NON ONE IS IN THE PASSENGER SEAT. I HAD THE ISSUE CHECKED OUT AT THE DEALER TODAY AND THE SENSOR IS FAULTY AND NEEDS TO BE REPLACED AT A $800 PLUS COST TO ME. I UNDERSTAND THIS IS THE SAME SENSOR THAT WAS RECALLED ON THE 2012 MODELS.