2018 SUBARU IMPREZA Complaints

I LEASE A 2018 SUBARU IMPREZA, WHICH CURRENTLY HAS ABOUT 14,000 MILES. SINCE JANUARY 2021, IT'S BATTERY HAS FAILED MULTIPLE TIMES. I HAVE TAKEN THE CAR TO THE DEALER (DUNNING SUBARU IN ANN ARBOR, MI) AND THE SERVICE DEPARTMENT HAS INSTALLED 4 NEW BATTERIES. THEIR DIAGNOSIS HAS BEEN THAT AS LONG AS I DON'T DRIVE MORE OFTEN AND FARTHER (IN THESE VAGUE TERMS) MY CAR'S BATTERY WILL CONTINUE TO FAIL. THE LAST TIME I TOOK MY CAR TO GET IT FIXED AFTER IT STRANDED ME, ON APRIL 16, THE DEALERSHIP AND SUBARU OF AMERICA'S CONSUMER ADVOCATE OFFICE BOTH SUGGESTED THAT I PURCHASE AN OFF-MARKET BATTERY TENDER TO RECHARGE THE BATTERY. THIS MEANS THAT THEY ANTICIPATE THEIR CAR BATTERY WILL FAIL WITH MY CURRENT DRIVING NEEDS. IN OTHER WORDS, THE VEHICLE IS UNRELIABLE. BUT FROM THEIR PERSPECTIVE, I AM AT FAULT FOR NOT DRIVING MORE.

THE RUBBER AT THE BOTTOM OF THE WINDSHIELD FROM END TO END IS NOT SECURE PROPERLY. I BOUGHT IT 2/8/2021. MY FIRST TIME WASHING IT WAS 4/12/2021 WHEN I NOTICED THAT THE RUBBER IS LOOSE

THEY WERE TOWING MY CAR, AND THIS VEHICLE ONLY HAS ONE PLACE TO GRAB IT, WHEN THE TOWING SERVICE WAS GOING TO RELEASE MY CAR THIS PLACE TO GRAB IT BROKE AND RELEASED, AND EJECTED THE CAR, IF NOT FOR THE HANDBRAKE IT HAD HAPPENED A FATAL ACCIDENT, A CAR FROM 2018 THAT HAS THESE FAULTS, I DON'T THINK SO, NOW THEY MUST PAY FOR THE DAMAGES TO THE 2 VEHICLES, WHICH IS NOT WHAT IT SHOULD BE BECAUSE THIS IS A FACTORY DAMAGE I'M SURE, I HAVE VIDEOS, PHOTOS, EVERYTHING, THIS WAS IN COLORADO AND IT HAPPENED WHEN I WAS GOING TO LEAVE MY CAR AT THE DEALER, IT COULD HAPPEN IN ANOTHER PLACE AND IT COULD ATTEMPT WITH SOMEONE'S LIFE

OEM BATTERY FAILED AND LEFT DRIVER STRANDED IN NOV 2020. DEALER REPLACED BATTERY AT THAT TIME. DEALER HAD TO REPLACE BATTERY AGAIN TODAY, 04/02/2021 BECAUSE IT WAS ALSO FAILING. DEALER WOULD NOT ACKNOWLEDGE THAT ISSUE WAS WITH CAR. SIMPLY STATED THAT THEY WOULD CONTINUE TO REPLACE FAILED BATTERIES IF WITHIN WARRANTY PERIOD. EXTREMELY DANGEROUS. WHEN BATTERY FAILS, CAR IS UNRESPONSIVE TO ANY/ALL COMMANDS.

WINDSHIELD CRACKED IN MIDDLE FOR NO REASON. CRACK IS 1.5 FEET LONG. VEHICLE WAS STATIONARY WHEN IT OCCURRED.

IN 2019, I EXPERIENCED 2 INCIDENTS RELATED TO THE GLASS IN THIS VEHICLE. IN THE FIRST INCIDENT, I NOTICED A CHIP IN THE FRONT WINDSHIELD ON THE PASSENGER SIDE. THIS WAS PATCHED BY A GLASS REPAIR SERVICE. IN THE 2ND INCIDENT, I NOTICED A CHIP IN THE GLASS OF THE DRIVER'S SIDE WINDOW. THIS REQUIRED REPLACING THE ENTIRE GLASS PANE, ALSO DONE BY A GLASS REPAIR SERVICE. IN BOTH OF THESE INSTANCES, THERE WAS NOT A DEFINITE EVENT I COULD IDENTIFY AS THE CAUSE OF THE DAMAGE.

WINDSHIELD NEEDED TO BE REPLACED TWICE IN A SINGLE MONTH DUE TO THE FORMATION OF LARGE CRACKS DURING NORMAL HIGHWAY DRIVING IN THE SAN FRANCISCO BAY AREA. BOTH WINDSHIELDS WERE SUBARU OEM INSTALLED AT CERTIFIED SUBARU DEALERSHIPS. THE WINDSHIELD ALSO APPEARED TO HAVE AN EXCESSIVE AMOUNT OF CHIPS CONSIDERING ITS AGE AND THE DRIVING CONDITIONS IT EXPERIENCED (PAVED HIGHWAYS)

WEAK WINDSHIELD CRACKED LIKE EVERY OTHER SUBARU OWNERS I KNOW OF THIS GENERATION.

ON DECEMBER 13, WHILE MY CAR WAS PARKED AT MY HOUSE ON THE SIDE OF THE ROAD, MY WINDSHIELD CRACKED. IT STARTED AT THE TOP CENTER OF THE WINDSHIELD AND HAS GROWN SINCE. THERE IS NO IMPACT POINT OR REASON FOR THE CRACK.

WINDSHIELD CRACKED UNDER NORMAL DRIVING CONDITIONS. CAR ONLY HAS 35K MILES ON IT.