2018 SUBARU IMPREZA Complaints

WHEN STARTING THE SUBARU RELEASES DARK GREY SMOKE IN HIGH QUANTITIES, AND HAS BEEN LOOSING POWER WHEN SPEEDING UP.

ON THE MORNING OF FRIDAY, NOVEMBER 13 2020, WE FOUND THE WINDSHIELD OF THE 2018 IMPREZA TO HAVE CRACKED OVERNIGHT WITHOUT ANY SIGN OF IMPACTS. THE CRACK ORIGINATED ON THE PASSENGER SIDE NEAR THE BOTTOM WHERE THE WIPER BLADE LOCATES, BUT HAS SPREAD QUICKLY IN LESS THAN 2 WEEKS ' NOW REACHING ACROSS TO THE DRIVER SIDE, AS SHOWN BY THE PHOTOS. WE HAVE REACHED OUT TO THE SUBARU DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND REQUESTED A WINDSHIELD REPLACEMENT UNDER WARRANTY. WE ARE AWAITING FOR A RESOLUTION.

WINDSHIELD CRACKED FOR NO APPARENT REASON. PARKED AT WORK IN MORNING, WHEN I RETURNED IN THE AFTERNOON ABOUT A 12 INCH CRACK ACROSS PASSENGER SIDE OF WINDSHIELD. NO CHIPS OR CRACKS WERE THERE BEFORE.

WINDSHIELD CRACKED WHEN I SET DOWN THE WINDSHIELD WIPER AFTER CLEANING IT. NOT COVERED BY WARRANTY, HAD TO PAY OUT OF POCKET.

I BEGAN THE LEASE OF MY 2018 SUBARU IMPREZA WAGON IN MARCH OF 2018. IN SEPTEMBER OF 2019, I BROUGHT MY VEHICLE IN FOR BRAKE ISSUES I WAS HAVING. MY BRAKES WERE MAKING A SQUEALING NOISE, AND CONSIDERING THAT MY MILEAGE WAS 20,527, I FOUND THIS TO BE ODD. DEALERSHIP HAD MY CAR UNTIL 10/5/19, AND HAD TO BRING IN A NEW TECH TO REMEDY THE PROBLEM. I WAS TOLD THAT THIS WAS A KNOWN PROBLEM WITH MY CAR, AND THAT MY CAR WOULD BE THE "GUINEA PIG" TO FIGURE OUT THE SOLUTION. BROUGHT MY CAR IN AGAIN ON 2/26/20 FOR AN OPEN RECALL FOR THE BRAKE HOSES SWELLING. REPLACEMENT HAPPENED THEN. MILEAGE AT THAT TIME WAS 25,908. LESS THAN 5,000 MILES LATER, I BRING MY CAR IN AGAIN TO HAVE THE BRAKES LOOKED AT, AS THEY WERE SQUEALING. 9/19/2020, MILEAGE 30,770. DEALERSHIP LOOKED AT THE BRAKES THEN, AND SAID THERE WAS NO ISSUE. CONTACTED THE DEALERSHIP AGAIN AFTER LEAVING, AS THE BRAKES CONTINUED TO MAKE THE NOISE, AND HAD STARTED TO SMELL LIKE BURNING RUBBER. I EMAILED VIDEOS OF THE NOISE ON 9/25, AND 9/30. I CALLED AND I WAS TOLD TO BRING THE CAR IN ON 10/6/2020, THOUGH THEY DIDN'T LOOK AT IT THEN. THE BRAKES ALSO STARTED TO VIBRATE WHILE BRAKING AT HIGHER SPEEDS, AND THE SMELL OF BURNING RUBBER WAS QUITE STRONG. WENT IN ON 10/17/2020, AND HAD MY CAR UNTIL 10/22/2020. MILEAGE IN WAS 31,908, MILEAGE OUT WAS 32,044. INSPECTION BY THE TECH FOUND THAT THE ROTORS WERE HOT SPOTTED AND PADS WERE DISCOLORED. REPLACED FRONT PADS AND ROTORS. ON 10/27/2020 I EMAILED AGAIN WITH MORE VIDEOS OF THE BRAKES CONTINUING TO SQUEAL. I WAS ASKED IF I COULD BRING THE CAR IN, AND I DID AGAIN, SAME DAY. MILEAGE WAS 32,482. I WAS THEN TOLD AT PICKUP ON 11/4/2020 THAT THEY BELIEVE THAT THE NOISE WAS BEING CAUSED BY A "SLAG GREASE BUILDUP ON THE CALIPER PINS." I WAS TOLD THAT SHOULD REMEDY THE PROBLEM. ON THE DRIVE ON 11/4/2020, THE BRAKES BEGAN TO SQUEAL AGAIN. CONTINUES TO SQUEAL DAILY ON ALL DRIVE TERRAINS.

WINDSHIELD CRACKING WITH ONLY LIGHT IMPACT. HAVE SEVERAL CRACKS FROM THESE IMPACTS. DID NOT HEAR IMPACT, NOTICED CRACK AFTER BEING IN SUN FOR A FEW HOURS. HAVE NEVER SEEN SUCH A WEAK WINDSHIELD.

DAMAGE TO THE WINDSHIELD WAS NOTICED THE MORNING OF JULY 12,2020 WHILE THE VEHICLE HAD BEEN PARKED OVERNIGHT FROM 6PM TO 8AM AT A RESIDENTIAL PARKING LOT. THE DAMAGE APPEARED IN A SMALL "U" SHAPE ON THE PASSENGER SIDE AND QUICKLY INCREASED IN SIZE WITHIN TWO WEEKS.

YESTERDAY WHEN I LEFT WORK THERE WAS A LONG CRACK STARTING FROM THE TOP AND MIDDLE OF THE WINDSHIELD, DOWN ABOUT 8 INCHES BEFORE IT TAKES A LARGE C SHAPED TURN ~24INCHES TOTAL. NO OBVIOUS SIGN OF IMPACT, NOR DID I HIT ANYTHING OR HEAR ANYTHING WHILE I WAS DRIVING YESTERDAY WORK. THIS WAS NOT THERE WHEN I GOT TO WORK AND I PARK IN A PARKING LOT THAT DOESN'T HAVE MUCH TRAFFIC SO NOBODY WOULD HAVE BEEN THERE TO DAMAGE IT.

I GOT IN MY CAR IN THE MORNING AND FIRST NOTICED A SMALL CRACK IN MY WINDSHIELD. NOTHING HAD HIT THE WINDSHIELD WHEN I WAS DRIVING THE DAY BEFORE TO CAUSE THE CRACK. SINCE THEN IT CONTINUES TO SPIDER WEB AND IMPAIR MY VISIBILITY WHILE DRIVING.

I TURNED ON MY WINDSHIELD WIPERS WITH FLUID AND MY WINDSHIELD CRACKED WITHIN 5 SECONDS. I HAD JUST PULLED OUT OF MY DRIVEWAY, SPEEDS WHERE AT 0-5 MPH ON RESIDENTIAL STREET, NO TREES OVERHEAD, CLEAR SKIES, TEMPERATURE AT 95 DEGREES, THE VEHICLE WAS PARKED OUTSIDE UNDER NO TREES OR BRANCHES AT ALL TIMES. THERE IS NO OTHER DAMAGE TO THAT AREA, OR ANY OTHER AREA, OF MY WINDSHIELD THAT WOULD HAVE CAUSE THIS. THE CRACK STARTED FROM THE TOP MIDDLE, CAME DOWN PAST THE REAR VIEW MIRROR AND SPLIT OFF INTO MULTIPLE OTHER CRACKS. AT NO POINT IN THE PAST COUPLE OF MONTHS DID I EVER GETTING HIT ON THE WINDSHIELD THAT WOULD HAVE CAUSED UNSEEN DAMAGE OR WEAKENED THE WINDSHIELD.