2012 SUBARU IMPREZA Complaints

Brake Lamp Switch failed in 2018 - we diagnosed the issue, based partly on information from other Subaru owners who had the same problem, and replaced the switch. Since that time, the brake lights have worked fine. We reported this in a letter to Subaru after their recall for the brake lamp switch replacement in 2019. They refused to pay for the part as we no longer have the receipt (not having a crystal ball, we couldn't see any reason to keep it for more than a year in 2018). We did not contest this - in fact, I had merely asked, in my letter, that they note that the part had already failed and been repaired in their records - however, they continue to flag the car as an open safety recall and insist that we bring the car in to replace a switch that no longer needs replacing. I am filing this complaint in the hope that an official record of the incident will fix the records on our car, as their constant recall notices are becoming increasingly more insistent and annoying, and they have also inaccurately noted it as an open recall at the DMV.

I was on the highway in mixed traffic for a couple hours. There was a burning smell in the cabin and then the warning lights came on including a check engine light and transmission light. The car started to jerk erratically when I accelerated and ultimately it would not accelerate. I pulled over and turned the car off as recommended in the owner's manualAfter following the manual's instructions to let the engine cool down, I attempted to turn the car on and put it in gear. It would not move when I put it in reverse or drive. The transmission failed entirely. Previous to my taking the car on this trip, I brought the car to my Subaru Dealership because I smelled the same burning in the cabin along with a strange whirring sound and the transmission light came on then too. At that time, I pulled over and read the owner's manual and did what it recommended. The car started working again after 10 minutes of cooling. This is why I brought the car to the Subaru dealership to have this issue inspected. At the time they recommended that I change the CVT fluid and that the issue would then go away. The issue did not go away. When I informed them that the car was unsafe and dangerous to drive because of the jerking and violent shuddering, they told me that I should trade the car in or pay for a new transmission. They did not tell me that the 2012 version of the car had a history of issues with its CVT, and that some of the repairs were covered under warranty.

The contact owns a 2012 Subaru Impreza. The contact stated that while driving at an undisclosed speed, upon pressing the horn, he became aware that the horn was inoperable. The contact stated that the failure had previously been intermittent. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering roll connector. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 10V283000 (Steering) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.

Transmission valve body failure causing dangerous erratic shifting while driving.

Over the past three months, the front driver and passenger airbag lights have been on in my 2012 Subaru Impreza while driving. Documented videos attached were on 01/11/23, 01/20/23, and 04/04/23. It has happened at least 6 times and possibly more. I contacted Subaru after it happened and took it to the local Subaru dealer, who advised me to bring the car in when the airbag light was on, as at my 1/17/23 visit, they could not figure out the cause of the airbag light. On 4/4/23, while driving on the expressway, the airbag light came on, and as advised, I drove it straight to the local dealership. Code B1650 was pulled off the airbag system, which I am told could be 3 different reasons. On 4/10/23, I contacted Subaru Customer Advocacy and said the local dealer's solutions were unacceptable and to wait and see. Again on 4/12/23, while my daughter was driving on the expressway with my son in the passenger seat, the airbag lights on again for both the passenger and driver. As I told Subaru on 4/10/23, this Subaru Impreza is unsafe to drive, and the airbags would not deploy in the case of an accident with both airbag lights on. This is a very dangerous situation that could end up with some very dire consequences. The ODS system was previously replaced under NHTSA #15V419000, but it appears that the recall part may also be defective. The passenger seat has not been altered or wet to cause malfunctions. It is a defect in the Subaru airbag system.

While driving, I suddenly lost braking ability and the brake pedal would go to the floor before slowing the car. I drove slowly approximately 1-2 miles, using the emergency brake and downshifting to control my speed, stopping at a local auto repair garage. On inspection, on the brake lines had rusted through completely and the other was soft, leaking brake fluid.

The contact owns a 2012 Subaru Impreza. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact took the vehicle to a dealer where the gas cap was replaced; however, the warning light returned. The vehicle was taken back to the dealer for a diagnostic test and the contact was informed that the timing belt cover, cam carrier, and O2 sensors needed to be replaced. The manufacturer was notified of the failure and agreed to cover a partial cost of the repair. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2012 Subaru Impreza. The contact stated while driving 65 MPH, the vehicle started smoking from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as an oil consumption and cam carriers failure. The vehicle was then taken to a dealer where the diagnostic result was confirmed. The contact repaired the front timing seal gasket himself; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.

The contact owns a 2012 Subaru Impreza. The contact stated while the vehicle was under yearly inspection, she was informed that the subframe was corroded. The contact took the vehicle to the local dealer, where it was diagnosed with needing the stabilizer bar, the rocker panels, and the cross members to be replaced. The vehicle was not repaired. The contact called an independent mechanic and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.

I just bought this car. I looked recall history. I saw that one of the recalls for this car was faulty (ODS)occupants detection system and the record showed that it is fixed. However, I just found out today that ODS system is still faulty.