2012 SUBARU IMPREZA Complaints

2012 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO THE INSTALLATION OF VEHICLE REMOTE STARTER. *SMD THE CONSUMER STATED HE RECEIVED A RECALL REGARDING THE REMOTE STARTED. THE DEALER INFORMED THE CONSUMER, THE REMOTE THAT WAS INSTALLED IN HIS VEHICLE WAS NOT A SUBARU MANUFACTURED UNIT, AND THEREFORE NOT SUBJECT TO RECALL.

11/30/2013 WHILE I WAS DRIVING I RECEIVED A PHONE CALL ON MY IPHONE 4 AT 9:35PM. THE ENGINE STOPPED BUT BLOWER FOR HEATER, LIGHTS AND RADIO REMAINED FUNCTIONAL. I PULLED OVER COASTED TO A STOP AND RESTARTED THE VEHICLE. MY PHONE WAS NOT CONNECTED VIA BLUETOOTH TO THE VEHICLE. 1/24/2014 WHILE I WAS WAITING AT A STOP LIGHT (0 MPH) AT 7:45 AM I UNPLUGGED A HEADPHONE CABLE FROM MY IPHONE 4. THE ENGINE STOPPED BUT BLOWER FOR HEATER, LIGHTS AND RADIO REMAINED FUNCTIONAL. I RESTARTED THE VEHICLE. MY PHONE WAS NOT CONNECTED VIA BLUETOOTH TO THE VEHICLE. *TR

WHILE DRIVING AT HIGHWAY SPEEDS, WITH A PASSENGER IN THE PASSENGER SEAT, THE 'PASSENGER AIR BAG OFF' LIGHT BECOME ILLUMINATED AND REMAINED ILLUMINATED, INDICATING THE PASSENGER AIR BAG WAS OFF. AFTER PULLING OVER AND RESTARTING THE VEHICLE SEVERAL TIMES, THE SENSOR BEHAVES NORMALLY. INCIDENT HAS OCCURRED 3-4 TIMES SINCE, WITH NO APPARENT PATTERN RELATED TO VEHICLE SPEED/DRIVING CONDITIONS. SUBARU DEALERSHIP SERVICE HAS CLAIMED IT MAY BE RELATED TO PASSENGER WEIGHT OR SHIFTING IN THE SEAT, OR CELLULAR PHONE CHARGERS NEARBY. INCIDENT HAS OCCURRED WITH OR WITHOUT SAID CHARGERS PRESENT IN THE CAR, WITH PASSENGERS WEIGHING 130 LBS AND 190 LBS. ALSO, THE RELEVANT SENSOR (OCCUPANT DETECTION SYSTEM, OR ODS) IN THE 2012 SUBARU IMPREZA IS NOT BASED ON WEIGHT AT ALL, BUT ON ELECTROSTATIC CAPACITANCE. SEEMINGLY RANDOM MALFUNCTION OF THE ODS RESULTING IN DEACTIVATION OF THE PASSENGER AIR BAG WITH AN ADULT SEATED IN THE PASSENGER SEAT CONSTITUTES DANGEROUS FAILURE OF THE AIRBAG SYSTEM. *TR

WHILE DRIVING IN NORMAL CIRCUMSTANCES, ENGINE POWER CUT OUT, AND COMPLETE LOSS OF THROTTLE CONTROL OCCURRED. THE CAR COULD ONLY ACCELERATE EXTREMELY SLOWLY, AND NOT PAST 20-25 MPH. THANKFULLY NOT ON A HIGH-SPEED ROAD. MANAGED TO GET HOME (BARELY), CAR WORKED FINE THE NEXT DAY. DEALER FOUND OBD CODE P0128, REPROGRAMMED ECM TO REMOVE THE CODE. THE SAME PROBLEM HAD OCCURRED ~1 YEAR PREVIOUSLY DUE TO A FAULTY ACCELERATOR POSITION SENSOR (NHTSA COMPLAINT RECENTLY FILED). DEALER CLAIMS CAUSES ARE UNRELATED. THIS CAN BE A SERIOUS SAFETY CONCERN IF IT OCCURS ON A HIGHWAY, WE NO LONGER FEEL SAFE DRIVING THIS CAR. *TR

WHILE DRIVING IN NORMAL CIRCUMSTANCES, ENGINE POWER WAS LOST, AND COMPLETE LOSS OF THROTTLE CONTROL OCCURRED. CAR WOULD ACCELERATE EXTREMELY SLOWLY, AND NOT PAST 20-25 MPH (PRESUMABLY 'ENGINE FAIL-SAFE MODE'?). THANKFULLY NOT ON A HIGH-SPEED ROAD. OBD CODE WAS P2138, INDICATING A FAULTY ACCELERATOR POSITION SENSOR, WHICH WAS REPLACED BY DEALER UNDER WARRANTY. *TR

ADDENDUM TO 12/30/13 COMPLAINT: IN ADDITION TO THE PREVIOUSLY OUTLINED PROBLEMS: 1. CAR IS NOW LOOSING OIL. AT 26,500 MILES THE LOW OIL LEVEL LIGHT CAME ON. CHECKED OIL LEVEL AND REVEALED CAR HAD LOST APPROX 1.5-2 QT SINCE LAST REGULARLY SCHEDULED OIL CHANGE. 2. BRAKES SQUEAL WHEN YOU FIRST COMPRESS THE PEDAL. I HAD THE BRAKES INSPECTED AND WAS TOLD NOTHING WAS WRONG WITH THEM OR THE BRAKE PAD. I DO NOT THINK THIS IS NORMAL TO OCCUR EVERY TIME YOU TOUCH THE BRAKES UNLESS SOMETHING IS WRONG. BRAKES DID NOT START MAKING NOISE UNTIL 25,000 MILES. **NO CONFIDENCE THIS CAR IS TRUSTWORTHY. SERIOUSLY WORRIED ABOUT ITS RELIABILITY/ COST TO REPAIR AFTER WARRANTY EXPIRES.** *TR

2012 IMPREZA... BOUGHT NEW, NOTHING BUT HEADACHES. ALL PROBLEMS LISTED BELOW OCCURRED BEFORE I HAD EVEN OWNED THE CAR 2 YEARS. 1. AT 8-10K MILES - WHILE DRIVING CAR WOULD RANDOMLY TURN OFF PASSENGER AIRBAGS AND ILLUMINATE NO PASSENGER SEATBELT ON THE DASH. TOOK CAR TO DEALER 3 TIMES. DEALER REFUSED TO FIX AS THE "ERROR WAS NOT STORED IN THE COMPUTER." SUGGESTED CELL PHONE WAS THE PROBLEM EVEN THOUGH CELL PHONES WERE NOT NEAR THE SEAT DURING EACH OF THE MULTIPLE INCIDENTS. I HAD TO COMPLAIN TO CORPORATE WHO TOLD THE DEALER TO REPLACE THE SENSOR IN THE SEAT. NO PROBLEMS SINCE. 2. AT 15K MILES - MULTIPLE TIMES CAR WOULD TURN ON CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT SIMULTANEOUSLY. FIRST INCIDENT DEALER SAID "DIRTY CAMSHAFT SENSOR." SECOND INCIDENT I HAD TO REFUSE TO TAKE THE CAR BACK UNTIL THEY ACTUALLY FIXED A PART. DEALER KEPT CAR A WHOLE WEEK AND MADE CALLS TO CORPORATE ENGINEERS. TESTS REVEALED IT WAS A "FAILED OIL PRESSURE VALVE." REPLACED THE PART AND NO MORE PROBLEMS. 3. AT 25K MILES - BAD BATTERY. HAD TO REPLACE WHEN CAR WAS ONLY 1 YEAR AND 10 MONTHS OLD. *TR

PASSENGER AIR BAG LIGHT TURNS FROM ON TO OFF WITH A PASSENGER SITTING THERE. MANUAL SAYS THIS HAPPENS WHEN THERE IS MOISTURE IN THE SEAT. FIRST OF ALL, THE AIRBAG SHOULD NOT TURN OFF FOR THAT REASON, THAT IS A SAFETY PROBLEM. SECOND, IT TURNS OFF EVEN WHEN THERE IS NO MOISTURE. IT SCARES ME. I NEED TO KNOW THAT THE AIRBAG IS STILL WORKING EVEN IF THAT OFF LIGHT IS ON IF MY SON IS SITTING THERE. *TR

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT HE THE VEHICLE EXHIBITED EXCESSIVE OIL CONSUMPTION. THE CONTACT ADDED ONE QUART OF OIL TO THE VEHICLE, WHICH ONLY LASTED APPROXIMATELY 900 MILES. THE VEHICLE WAS INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 7,500 UPDATED 01/14/14 *BF

MY SUBARU IMPRERA'S LOW ENGINE OIL LIGHT HAS BEEN ON MULTIPLE TIMES SINCE APRIL OF THIS YEAR AND HAS BEEN BROUGHT TO THE ATTENTION OF SUBARU DEALER TO NO AVAIL. THOUGH THE OIL CONSUMPTION RATE IS ABNORMAL AND THE PROBLEM APPEARS TO BE COMMON AMONG CERTAIN SUBARU MODELS, SUBARU OF AMERICA HAS BEEN ASSERTING THAT IT IS NORMAL FOR AN AUTOMOBILE TO CONSUME A QUART OF OIL ABOUT EVERY THOUSAND MILES. *TR