2013 SUBARU IMPREZA Complaints

I HAD TO REPLACE THE PASSENGER SEAT AIRBAG BECAUSE OF A SENSOR MALFUNCTION. THIS IS THE VERY ISSUE THAT THE NHTSA IS INVESTIGATING FOR THE SUBARU IMPREZA 2012, YET I OWN A SUBARU IMPREZA 2013. IT IS LESS THAN TWO YEARS OLD AND I SHOULD NOT NEED TO REPLACE SOMETHING THAT IS A KNOWN DEFECT. *TR

3 X IN 10 DAYS, I START THE CAR AND THE STEERING IMMEDIATELY FEELS WRONG AND CONTINUES UNTIL I TURN IT OFF. I HAVE TO GRIP THE WHEEL MORE FIRMLY, THE TIRES ALMOST FEEL LIKE THEY WANT TO PULL AWAY FROM ME; TURNING THE STEERING WHEEL FEELS BUMPY, LIKE SOMETHING IS CLICKING OVER KNUCKLES, OR COGS. NO LEAKING FLUID HAS BEEN SEEN, OR NOISE, ALTHOUGH THIS EVENING WHEN I TURNED INTO MY DRIVE, THERE WAS BRIEFLY A LOW, RUBBER AND AGN RUBBER SOUND (NO METAL SOUND, NO SQUEAK) THE DEALER SAID THEY DROVE MY CAR THIS MORNING, CHECKED EVERYTHING, SAW NOTHING WRONG, SAID IT WAS SAFE TO DRIVE, BUT TO COME IN AGAIN WHEN IT HAPPENS NEXT....BUT THEY AREN'T OPEN 24/7 AND ARE 15 MINUTES AWAY ON HILLS AND IN TRAFFIC. IN BETWEEN THE 3 INCIDENTS, THE CAR HAS DRIVEN NORMALLY. THE CAR WAS PURCHASED IN JULY 2013,, AND HAS A BIT OVER 112,000 MILES ON IT. CAN SOMEONE SUGGEST SOMETHING FOR ME TO PASS ON TO THE DEALERSHIP'S REPAIR DEPARTMENT- THEY SEEM SINCERE IN THEIR EFFORTS TO HELP. *TR

THE PASSENGER AIR-BAG ON LIGHT ILLUMINATED AND THE FASTEN SEATBELT WARNING SOUND WAS SOUNDED EVEN THOUGH THERE WAS NOTHING IN THE PASSENGER SEAT. THIS HAS HAPPENED MULTIPLE TIMES, THE MOST RECENT AT 21,793 MILES. *TR

FIRST AT 10,496 THEN AT APPROXIMATELY 17,163; 19,031; AND 21,182 MILES THE LOW OIL LIGHT ILLUMINATED IN MY CAR. BETWEEN 19,031 AND 21,182 MILES I ADDED APPROXIMATELY 4.0 QUARTS OF OIL TO MY ENGINE. THIS OIL CONSUMPTION IS EXCESSIVE. *TR

AFTER 3,000-5,000 MILES ENGINE OIL LIGHT CAME ON. I WENT TO A MECHANIC AND THEY SAID IT WAS DOWN 1 QUART OF OIL. I ASKED SURPRISINGLY, " HOW CAN THIS BE?" " I JUST HAD MY OIL CHANGED AND IT'S A NEW CAR." AFTER ADDING A QUART (AND KEEPING AN EYE ON) THE SAME THING HAPPENED AGAIN 3,000 MILES AFTER MY NEXT OIL CHANGE. THIS CAN'T BE RIGHT. I HAVE NEVER OWNED A CAR THAT BURNS THAT MUCH OIL, UNLESS THERE IS A PROBLEM. I BELIEVE THAT THIS IS THE CASE, AND SUBARU IS COVERING THEIR TAIL BY STATING THAT ITS NORMAL FOR THE AUTOMOBILE TO "CONSUME" THAT AMOUNT OF OIL. " JUST LOOK IN YOUR USERS MANUAL." I DON'T BELIEVE SO. I THINK THEY NEED TO ADDRESS THIS ISSUE IF THEY ARE TO CONTINUE CLAIMING CUSTOMER SATISFACTION. I AM ONE WHO IS FAR FROM IT! *TR

DECEMBER 19, 2013, I PURCHASED A SUBARU IMPREZA FROM KOEPPEL SUBARU IN LONG ISLAND CITY, N.Y. THE DEALERSHIP TOLD ME THE CAR WAS "BRAND NEW" AND USED ONLY FOR TEST DRIVES. AFTER 5 MONTHS OF DRIVING THE CAR, THE CAR BEGAN TO HAVE PROBLEMS TO START. PUTTING THE KEY IN THE IGNITION, THERE WAS NO RESPONSE. THE CAR DOOR HAD TO BE OPENED MANUALLY. THE AIRBAG WARNING LIGHT ON THE PASSENGER SIDE WOULD NOT GO OFF REGARDLESS OF THE SEAT BEING EMPTY OR OCCUPIED. SOMEONE GAVE ME A "BOOST" WHICH STARTED THE CAR. I WAS ABLE TO DRIVE AND THEN PARKED THE CAR. I WENT ON VACATION FOR TWO WEEKS. AFTER THE CAR BEING UNUSED FOR TWO WEEKS, AGAIN THE CAR WOULD NOT START. I INFORMED THE DEALERSHIP OF THIS PROBLEM AND WAS ADVISED BY THEM TO HAVE THE CAR TOWED TO ANY SUBARU DEALERSHIP FOR REPAIR. THE CAR WAS TOWED TO BAYRIDGE SUBARU WHICH EVALUATED THE CAR AND SAID THAT THE CAR HAD A DEAD CELL IN THE BATTERY. SUBARU DEALERS WERE INFORMED IN APRIL OF 2013 THAT IMPREZA HAD A DEFECT WHICH CAUSE ELECTRICAL PROBLEMS IN THE CAR LEADING TO THE BATTERY DYING AND ENGINE PROBLEMS. KOEPPEL SUBARU DID NOT INFORM ME OF THIS RECALL BEFORE I PURCHASED THE CAR IN DECEMBER OF 2013. THEY ALSO DID NOT INFORM ME THAT THE CAR WAS PREVIOUSLY CORPORATE OWNED. I BELIEVE THAT KOEPPEL SHOULD HAVE INFORMED ME ABOUT THE RECALL AS WELL AS THE FACT THAT IT WAS USED AS A "LOANER" BEFORE I PURCHASED THE CAR. I BELIEVE KOEPPEL SUBARU COMMITTED CONSUMER FRAUD BY NOT INFORMING ME OF THE RECALL AND THE CAR'S HISTORY BEFORE PURCHASE. I DO NOT FEEL SAFE DRIVING THE CAR AND SIMPLY WANT A REFUND OF MY DOWN PAYMENT ($5,000) AND CAR PAYMENTS MADE UP TO CURRENT DATE. KOEPELL SUBARU SHOULD BE INVESTIGATED FOR THEIR PRACTICES IN SELLING USED CARS. I REFUSE TO PAY BAYRIDGE SUBARU $35/DAY FOR STORAGE OF THIS UNSAFE CAR. KOEPPEL SUBARU IS IN VIOLATION OF CONSUMER PROTECTION LAW.

THERE IS AN INTERMITTENT ISSUE WHERE THE "PASSENGER AIR BAG OFF" LIGHT ERRATICALLY COMES ON WHEN AN OCCUPANT IS SEATED IN THE PASSENGER SEAT, AND THEN THE RED DASH LIGHT LOOKING LIKE A BALLOON WILL COME ON. NEITHER THE WEIGHT/POSITIONING OF THE OCCUPANT NOR RESTARTING THE VEHICLE CHANGE WHETHER THE PASSENGER AIR BIG OFF LIGHT WILL TURN ON OR OFF. *TR

I HAVE HAD MY 2013 SUBARU IMPREZA FOR ABOUT A YEAR WHEN I STARTED ENDURING MULTIPLE VISITS TO THE DEALER FOR LOW OIL. I AM BEING TOLD BY THE SERVICE MANAGER THAT MY OIL ISSUE IS NORMAL. I HAVE NEVER OWNED A BRAND NEW VEHICLE THAT HAD TO BE TAKE TO THE DEALER AS MUCH AS MY SUBARU. I AM HAVING MY OIL CHANGES DONE EVERY 3-4 MONTHS AND HAVING TO TAKE IT IN 1-2 TIMES IN BETWEEN TO HAVE OIL ADDED. EVERY TIME I SHOW UP FOR THE OIL CONSUMPTION TEST I AM ABOUT 1-1/2 QTS LOW ON OIL. I PURCHASED A SUBARU BECAUSE THEY TALKED ABOUT HOW EFFICIENT AND RELIABLE THEY ARE. NOW, I WAS TOLD THAT I JUST NEED TO CARRY OIL IN MY CAR AT ALL TIMES. I COULD UNDERSTAND IF THIS WAS A USED CAR OFF OF A LOT, THIS WAS NOT. THIS HAS BEEN THE BIGGEST PAIN OF A CAR AND I WILL BE TRADING IT IN AND NEVER BUYING ANOTHER SUBARU. *TR

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING 4 MPH IN REVERSE, THE VEHICLE RAPIDLY ACCELERATED IN REVERSE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE, AS IT PROCEEDED TO CRASH INTO A BOULDER FOLLOWED BY A TREE. THE REAR BUMPER WAS DAMAGED HOWEVER, THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE, INITIALLY IN NOVEMBER 2013 AND AGAIN IN FEBRUARY 2014 WHILE IN REVERSE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE WITH REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS 6,300 AND THE CURRENT MILEAGE WAS 7,000.

THE PASSENGER AIR BAG ILLUMINATED WITH AN OFF. IT SHOULD ALWAYS BE ON. THE BOUGHT THE CAR NEW WITH LESS THAN A YEAR DRIVING IT AND THE PASSENGER AIR BAG ILLUMINATION LIGHT TURNS TO OFF. ITS REALLY SCARY TO THINK OF WHAT MIGHT HAVE HAPPEN IF THERE WAS AN ACCIDENT DURING THE MALFUNCTION. *TR