2008 SUBARU IMPREZA Complaints

TAKATA RECALL. SUBARU ISSUED NOTICE IN JULY THAT THE VEHICLE WAS NOT SAFE AND WOULD BE REPAIRED, BUT NOW HAS NOT FOLLOWED UP. I CALLED THE NUMBER LISTED ON THEIR WEBSITE AND WITH THE NHTSA TODAY TO FOLLOW UP (DURING THEIR LISTED BUSINESS HOURS). THE MESSAGE STATES THEY ARE CLOSED AND DISCONNECTS MY CALL. THEY HAVE NOT TAKEN MEASURES TO REPAIR THE VEHICLE AND WILL NOT ANSWER MY CALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE HAVE NOT HEARD FROM THE DEALER ABOUT REPLACING THE AIR BAG WE HAD AN EMAIL IN JULY 2016 CALLED TO MAKE AN APPOINTMENT AND THEY SAID THEY DID NOT HAVE THE PART IN THATS WHAT THEY WERE WAITING FOR THIS IS OCTOBER 2016 AND WE HAVE NOT HEARD ANYTHING YET. WERE SCARED TO DRIVE IT BUT WE NEED OUR CAR AND WE DON'T LET ANYONE SIT IN THE PASSENGER SEAT.

THE CLUTCH PEDAL ON MY 2008 WRX MAKES A LOUD CREAKING NOISE EVERY TIME IT'S DEPRESSED. WHEN I INVESTIGATED THE NOISE, I NOTICED THAT THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY (ATTACHED TO THE FORWARD FIREWALL) SHIFTS APPROX 1/4 INCH EVERY TIME THE CLUTCH PEDAL IS DEPRESSED. I FOUND THAT THE THREE SPOT WELDS SECURING THE CLUTCH PEDAL BRACKET TO THE FORWARD FIREWALL WERE BROKEN. FROM THE OUTSIDE OF THE FIREWALL, JUST UNDER THE WINDSHIELD WIPERS, I SAW THE SPOT WELDS PULLING AWAY FROM THE FIREWALL EVERY TIME THE CLUTCH PEDAL WAS DEPRESSED. THIS ALLOWS THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY TO MOVE, CAUSING THE CREAKING NOISE. IF THE BRACKET COMPLETELY SEPARATES FROM THE FIREWALL, THE CLUTCH MAY BECOME COMPLETELY INOPERATIVE - ESPECIALLY DANGEROUS WHILE DRIVING.

TAKATA RECALL. SUBARU DEALERSHIP HAS BEEN UNABLE TO ESTIMATE WHEN THE REMEDY WILL BE AVAILABLE, MORE THAN TWO MONTHS AFTER NOTIFYING ME OF THE DEFECT WITH THE TAKATA-SOURCED PASSENGER SIDE FRONTAL AIR BAG. IN THE MEANTIME, WE ARE TOLD NOT TO ALLOW PASSENGERS IN THE FRONT PASSENGER SEAT. THE LOSS OF PASSENGER CAPACITY IS DISRUPTIVE TO THE TRANSPORT OF MY FAMILY AND A SCHOOL CARPOOL. I BELIEVE SUBARU IS OBLIGATED TO TELL CUSTOMERS EXACTLY WHEN THESE VEHICLES WILL AGAIN BE SAFE.

TAKATA RECALL NTSB 16-359 ZONE B DRIVING WITH SMALL CHILDREN IN THE VEHICLE AND MY DEALER, ANNAPOLIS SUBARU, TELLS ME THEY DON'T HAVE THE REPLACEMENT AIR BAGS YET. VERY CONCERNED

LETTER FROM CONGRESSWOMAN FRANKEL ON BEHALF OF CONSTITUENT RE 2008 SUBARU IMPREZA TAKATA AIRBAG RECALL ISSUES. *SMD THE CONSUMER RECEIVED A RECALL LETTER, REGARDING THE AIR BAGS. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB UPDATED 09/21/16. *JB

TL* THE CONTACT OWNS A 2008 SUBARU IMPREZA. WHILE DRIVING AT ANY SPEED, WHEN THE CLUTCH WAS DEPRESSED, IT BECAME STUCK AND MADE AN UNKNOWN NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY WAS PEELING AWAY FROM THE FIREWALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WARRANTY WAS EXTENDED UNTIL NOVEMBER OF 2015, BUT COULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 148,000.

TAKATA RECALL: WAS TOLD IT COULD TAKE UP TO A YEAR FOR THE PARTS TO BECOME AVAILABLE. WHAT IS THE APPROVED TIMELINE. HOW CAN I REMEDY THIS FASTER

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.