2007 SUBARU IMPREZA Complaints

THE REAR WHEEL BEARINGS ON MY CAR HAD TO BE REPLACED AFTER LESS THAN 50K MILES. THIS IS NOT TYPICAL WEAR AND TEAR, THE PART WAS DEFECTIVE. THE CAR WAS OUTSIDE THE MANUFACTURES WARRANTY PERIOD SO I HAD TO PAY FOR THE DEFECTIVE PART REPAIRS MYSELF. *TR

LEFT LOW BEAM HEADLAMP WAS OUT AND DETERMINED TO BE OVERHEATED/PARTIALLY MELTED CONNECTOR. HAPPENED TWICE. *TR

MY SISTER WAS DRIVING MY CAR WHILE I WAS AWAY. SHE WAS DRIVING ON THE ROAD WHEN SUDDENLY THE CAR BROKE DOWN. SHE HAD IT TOWED TO OUR INDEPENDENT MECHANIC. THEY STATED THAT THE HEAD GASKET BLEW. (SOA MENTIONED TO ME THAT NOT A LOT OF PEOPLE COMPLAINED ABOUT IT AND THEY MAY REIMBURSE ME FOR MY REPAIR IF I WAS AT A SUBARU DEALER, BUT SINCE IT WAS AT MY INDEPENDENT MECHANIC THEY HAVE TO REVIEW IT AND THE PARTS ARE SUPPOSE TO BE ORIGINAL) I NEEDED TO REPLACE THAT. NOW IT SMELLS IN THE CAR SOMETIMES (FOR INSTANCE AFTER HAVING HEAT ON, AND WORSE WHEN IT RAINS OR SNOWS). IT ALSO BUCKS UNCONTROLLABLY WHEN COMING TO A STOP. I WAS TOLD TO HAVE A SUBARU DEALER CHECK IT OUT EVEN THOUGH IT'S NO MORE ON THE WARRANTY. ALSO, WHEN I BOUGHT MY CAR THE WINDOW DEFROSTERS ON THE BACK WINDOW WERE DAMAGED. THEY STATED TO ME THAT IT WAS MY FAULT THAT IT WAS DAMAGED AND I SHOULD REPAIR IT OUT OF MY OWN POCKET. I DON'T RECOMMEND A SUBARU TO ANY PERSON, AND HONESTLY I DON'T LIKE THEIR CUSTOMER SERVICE. THEY ONLY WANT TO RECEIVE MONEY AND NOT HELP PEOPLE WHEN THEY HAVE PROBLEMS. LIKE OTHER PEOPLE MENTIONED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS AT THE DEALERSHIP HAVING A RECALL DONE FOR MY FRONT SUSPENSION A FRAMES. (WVX34) AND WAS TOLD THAT THE VEHICLE NEEDED MORE EXTENSIVE REPAIRS AS PARTS WERE CORRODED AND COULD NOT BE CHANGED WITHOUT BEING DAMAGED. I WAS TOLD SUBARU HAD REFUSED TO AGREE THE REPAIRS UNTIL THEIR DPSM HAD SEEN THE VEHICLE, HE WOULD BE AT THE DEALER IN THE NEXT 4 WEEKS. I CONTACTED THE DEALER ON THE 5TH DECEMBER TO BE TOLD THE REP WOULD BE IN UNTIL THE 18TH DECEMBER (I AM OUT OF THE COUNTRY THEN). I CONTACTED SUBARU AS I WAS DISAPPOINTED WITH THE SERVICE AND THE CONTACTED THE DEALER AND CALLED ME BACK ON THE 6TH. I WAS TOLD THAT THE VEHICLE WAS DANGEROUS AND THAT THE REPAIRS WERE $5,000 WORTH AND THAT I WOULD HAVE TO PAY AS THEY HAD CORROSION AND THAT THIS WASN'T PART OF THE RECALL AND THE DPSM DATE WAS STILL THE 18TH. I WOULD ASSUME THAT IF THE A FRAMES WEE DAMAGED DUE TO CORROSION AND THAT THE SAME CORROSION HAD DAMAGED OTHER PARTS OF THE SUSPENSION THEN THIS WOULD NOT BE MY LIABILITY. I AM DRIVING A DANGEROUS VEHICLE (SAYS THE DEALER TO SUBARU BUT NOT ME) AND SUBARU NOT ONLY DON'T CARE ENOUGH TO INSPECT THE VEHICLE AS A MATTER OF URGENCY BUT DO NOT WANT TO REPAIR THE VEHICLE. SO THE COMPLAINT IS THAT THE RECALL (WVX34) IS JUST FOR A FRAMES AND THE ACTUAL CORROSION DAMAGE IS MUCH MORE EXTENSIVE. *TR

THE SUBARU OF AMERICA DEALERSHIP WOULD NOT PAY FOR A ECU REPLACEMENT AT THE SUBARU DEALERSHIP I BROUGHT THE 2007 IMPREZA OUTBACK SPORT TO. THE BILL IS $1,100.00 AND I AM REALLY DISAPPOINTED IN THIS DEALERSHIP. THEY SAID THE MILEAGE IS TOO HIGH TO BE COVERED BY ANY WARRANTY. THE MILEAGE TO DATE IS AT 113,000 MILES. I RECEIVED A LETTER TO GET THE FUEL TANK ONE WAY FUEL VALVE REPLACED. I DID NOT GET THAT REPLACED AND THE SUBARU DEALERSHIP SAID THAT HAS NO EFFECT ON THE ECU TO FAIL. IS THAT TRUE? *TR

2007 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO RECALL NOTICE AND REPAIRS *TGW THE DEALER INFORMED THE CONSUMER, THE PART(S) WERE NOT AVAILABLE TO PERFORM THE RECALL. # 11V464000. ALSO, THE HEAD GASKET WAS REPLACED. THE CONSUMER DIDN'T BELIEVE THERE WAS A PROBLEM WITH THE HEAD GASKET, AS THERE WERE NO LEAKS COMING FORM THE VEHICLE. *JB

TL* THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND WHEN ACCELERATING IN FOURTH OR FIFTH GEAR, THE VEHICLE WOULD STALL. THE DEALER ADVISED THE CONTACT THAT THE AIR VALVE WAS CLOGGED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CURRENT MILEAGE WAS 114,000 AND THE FAILURE MILEAGE WAS 110,000.

OIL LEAK STARTED, AND WAS POOLING ON TOP OF ENGINE. TOOK CAR TO GET REPAIRED, WAS TOLD GASKET WOULD NEED REPLACEMENT. UPON STARTING REPAIRS, IT WAS DISCOVERED THAT HELI-COIL HAD BEEN OVER TORQUED SUPPOSEDLY DURING INSTALLATION AND DUE TO OVER TORQUING, HAD BECOME STRIPPED RESULTING IN A LOOSE BOLT AND OIL WAS ABLE TO LEAK OUT. THE FAILURE CAUSED OIL TO LEAK OUT AT A CATASTROPHIC RATE, WHICH COULD POTENTIALLY CAUSE ENGINE FIRE AND/OR DAMAGE TO CATALYTIC CONVERTER. OLD COIL WAS TAKEN OUT, THREADS CAME OUT WITH IT (DEMONSTRATING OVER TORQUING), AND NEW COIL WAS INSTALLED. THREADS FROM COIL ARE AVAILABLE. *TR

WHEN I HIT THE BRAKES HARD FOR AN EMERGENCY STOP LAST NIGHT THE PEDDLE WENT TO THE FLOOR AND NOTHING HAPPENED, SO I TOOK MY FOOT OFF THE PEDDLE AND THEN REAPPLIED AND THEY WORKED FINE, BUT BY THAT POINT THE DEER HAD ALREADY HIT ME.

TL*THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE. THE CONTACT EXITED THE VEHICLE WITHOUT THE EMERGENCY BRAKE BEING ENGAGED. THE VEHICLE HAD AN OCCUPANT IN THE FRONT PASSENGER SEAT AS IT ROLLED AND CRASHED INTO A FOUR FOOT RETAINING WALL. THE FAILURE OCCURRED WITHOUT WARNING. THE PASSENGER SUSTAINED MINOR INJURIES. THE POLICE WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE, BUT THE EXTENT OF THE DAMAGE TO THE VEHICLE HAS NOT YET BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.