2011 SUBARU IMPREZA Complaints

THE CLUTCH PEDAL ON MY 2011 STI MAKES A LOUD CREAKING NOISE EVERY TIME IT'S DEPRESSED. WHEN I INVESTIGATED THE NOISE, I NOTICED THAT THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY (ATTACHED TO THE FORWARD FIREWALL) SHIFTS APPROX 1/4 INCH EVERY TIME THE CLUTCH PEDAL IS DEPRESSED. I FOUND THAT THE THREE SPOT WELDS SECURING THE CLUTCH PEDAL BRACKET TO THE FORWARD FIREWALL WERE BROKEN. FROM THE OUTSIDE OF THE FIREWALL, JUST UNDER THE WINDSHIELD WIPERS, I SAW THE SPOT WELDS PULLING AWAY FROM THE FIREWALL EVERY TIME THE CLUTCH PEDAL WAS DEPRESSED. THIS ALLOWS THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY TO MOVE, CAUSING THE CREAKING NOISE. IF THE BRACKET COMPLETELY SEPARATES FROM THE FIREWALL, THE CLUTCH MAY BECOME COMPLETELY INOPERATIVE - ESPECIALLY DANGEROUS WHILE DRIVING. THIS HAS ALSO DIRECTLY CAUSED THE FAILURE OF THREE CLUTCH MASTER CYLINDERS IN THE LAST 6 MONTHS. 2 OF WHICH FAILED AT FREEWAY SPEEDS LEAVING ME WITH NO CLUTCH, AND A HARDLY ANY BRAKING CAPABILITY. (THE CLUTCH AND BRAKE PEDAL ARE BOTH ATTACHED TO THE SAME ASSEMBLY, THUS WHEN THE CLUTCH DOES NOT WORK, NEITHER DO THE BRAKES. REFERENCE LINKS: SUBARU IMPREZA GENERAL SERVICE BRAKES PROBLEMS SUBARU IMPREZA 2009 - POWER TRAIN - CAR SAFETY INFORMATION, FAILING PARTS, RECALLS, BULLETINS, COMPLAINTS FIREWALL WELD BREAK INFORMATION NEEDED. HTTP://WWW.WRXFORUMS.COM/FORUMS/37-C...INKAGE-45.HTML POPPING CLUTCH BROKEN FIREWALL FIX HTTP://WWW.WRXFORUMS.COM/FORUMS/37-C...BLY-ISSUE.HTML MY CLUTCH SQUEAK/BROKEN WELDS STORY ANOTHER 08 CLUTCH PEDAL/FIREWALL PROBLEM... CLUTCH SQUEAK FIX WITHOUT TAKING THE WHOLE DASH APART (NUT/BOLT STYLE) SQUEAK+CLICK CLUTCH PEDAL HELP - NASIOC 08 SQUEAKY CLUTCH PEDAL...ANYTHING TO WORRY ABOUT? - NASIOC BAD FIREWALL FLEX - NASIOC. *TR

WHILE DRIVING HOME TO DENVER, CO FROM DURANGO, OUTSIDE OF BAYFIELD, WE HEARD WHAT SOUNDED LIKE A GUNSHOT OVERHEAD AND IMMEDIATELY PULLED OVER. MY SUNROOF HAD EXPLODED OUTWARD. THERE WAS NO OTHER TRAFFIC ON THE ROAD. THE SUNSHADE (?) WAS CLOSED, SO NO GLASS FELL INTO THE CAR. HALF THE GLASS WAS GONE, AND WHAT WAS STILL ATTACHED WAS COMPLETELY SHATTERED. *TR

THE DRIVER WAS THE ONLY OCCUPANT IN MY VEHICLE. MY VEHICLE WAS TRAVELING STRAIGHT THROUGH A CONTROLLED INTERSECTION. A VEHICLE APPROACHING FROM THE OPPOSITE DIRECTION ATTEMPTED TO TURN LEFT DIRECTLY IN FRONT OF ME, CAUSING THE COLLISION. MY VEHICLE STRUCK THE OTHER VEHICLE AT ALMOST A PERFECT 90 DEGREE ANGLE, CAUSING EXTENSIVE DAMAGE TO THE FRONT OF MY VEHICLE, INCLUDING DESTROYING THE BUMPER/BUMPER COVER, FRONT GRILL, HEADLIGHTS, RADIATOR/AC CONDENSER, BOTH FRONT FENDERS, HOOD, ETC. DESPITE THE SEVERITY OF THE DAMAGE NO AIRBAGS DEPLOYED IN MY VEHICLE. THE ATTENDING POLICE OFFICER (WHO CITED THE OTHER DRIVER) AND THE TOW TRUCK DRIVER BOTH COMMENTED THAT THEY WERE EXTREMELY SURPRISED THAT THE BAG(S) DID NOT DEPLOY AND THAT IT WAS THEIR BELIEF THAT THE BAG(S) SHOULD HAVE DEPLOYED. *TR

THIS IS A 2011 WRX WAGON. THE CLUTCH HAD BEGUN TO SLIP A LITTLE BIT A FEW DAYS EARLIER, WITH SOME SLIGHT REVVING. I WAS GOING UP A HILL ON A NARROW ROAD, AT NIGHT, IN THE RAIN. THERE WAS NO SHOULDER AND NO STREET LIGHTS. THE CLUTCH SUDDENLY GAVE WAY AND THE MOTOR WOULD NO LONGER MOVE THE CAR. I ALLOWED THE CAR TO ROLL BACK ENOUGH TO GET AS CLOSE TO THE SIDE OF THE ROAD AS POSSIBLE. THE FIRST TIME THE CLUTCH GAVE WAY WAS ABOUT 18 MONTHS EARLIER, 6 MONTHS AFTER PURCHASING THE NEW CAR. THE CLUTCH IS DEFECTIVE ON THESE CARS. I HAVE ONLY DRIVEN MANUAL CARS FOR 30 YEARS, AND HAD 2 GO TO OVER 100,000 MILES ON THE SAME CLUTCH. THIS COULD BE A VERY DANGEROUS PROBLEM ON A HIGHWAY. I CALLED THE POLICE TO "PROTECT" ME FROM ONCOMING TRAFFIC. I NOW WANT TO TRADE IN MY CAR FOR A SAFER AND MORE DEPENDABLE VEHICLE. *TR

THE VEHICLE HIT A CONCRETE BARRIER ON AN EXIT RAMP FROM THE INTERSTATE. THE HIT WAS FRONT RIGHT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK CAUSING THE DRIVER HEAD INJURY. *TR

PURCHASED VEHICLE BRAND NEW NO 9, 2011. WITH IS A FEW WEEKS, SEVERAL OF THE DASHBOARD LIGHTS CAME ON (CHECK ENGINE, TRACTION CONTROL, FLASHING CRUISE CONTROL) RENDERING THE CRUISE CONTROL AND THE TRACTION CONTROL DISABLED. CALLED DEALER AND THEY TOLD ME TO BRING VEHICLE IN. WHEN I BROUGHT VEHICLE IN THE FIRST TIME, THE LIGHTS WERE OFF AND THEY INFORMED ME THERE WAS NOTHING THEY COULD DO WITHOUT THE LIGHTS BEING ONE. WITHIN A FEW WEEKS THE LIGHTS CAME BACK ON AND REMAINED ON. BROUGHT VEHICLE FOR OIL CHANGE AND TO HAVE CODES PULLED JAN 12. WAS TOLD THEY COULDN'T CONFIRM WHAT THE ISSUE WAS. RESET LIGHTS AND TOLD ME TO BRING IT BACK IF THE LIGHTS CAME ON, AND LEAVE IT FOR A FEW DAYS SO THEY COULD FIGURE IT OUT. LIGHTS CAME ON WITH IN A FEW WEEKS AND REMAINED ON. BROUGHT IT IN SATURDAY MARCH 17 - ALL LIGHTS WERE ON. WAS INFORMED THERE WAS A POSSIBLE CONSUMPTION ISSUE AS MY OIL WAS AT LEAST 2 QUARTS LOW. LEFT CAR THERE AND LEFT IN RENTAL CAR. ON TUESDAY MARCH 20, SERVICE MANAGER CALLS ME AND TELLS ME 'SUBARU HAS DETERMINED THERE IS NO CAUSE AND THUS NO RESOLUTION TO THE ISSUE' AND THAT I SHOULD PICK UP THE VEHICLE AND BEGIN DOCUMENTING WHEN THE LIGHTS COME ON AGAIN. THIS IS ABSOLUTELY UNACCEPTABLE. TO INFORM A CONSUMER THERE IS NO SOLUTION TO A MECHANICAL ISSUE IS DEPLORABLE. IF MY CAR IS BURNING OIL AT AN ABNORMALLY FAST RATE, CONTINUING TO DRIVE THE VEHICLE IS NOT ONLY POTENTIALLY HARMFUL TO MYSELF, BUT TO MY ENGINE AND VEHICLE. THE CAR WAS BRAND NEW, AND THIS ISSUE HAS PRESENTED FOR SEVERAL MONTHS, BEGINNING ONLY WEEKS AFTER IT WAS PURCHASED. *TR

TL* THE CONTACT OWNS A 2011 SUBARU IMPREZA OUTBACK. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET TO APPROXIMATELY 55-60 MPH. AFTER TRYING TO DECELERATE AND CONTINUOUSLY DEPRESSING BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO FOUR OTHER VEHICLES. THE CONTACT SUSTAINED SEVERE HEAD INJURIES. ONE OTHER PASSENGER IN ANOTHER VEHICLE WAS REPORTED INJURED AND BOTH WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE WERE CONTACTED AND A REPORT WAS FILED AND AVAILABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE AN INVESTIGATION WAS PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 4,100. THE VIN WAS UNAVAILABLE.

THE CAR IS A 2011 SUBARU WRX STI. AS FAR AS I CAN TELL NOTHING LED UP TO THE FAILURE. IT WAS FINE ONE DAY, THEN FAILED THE NEXT. THE FAILURE WAS BROKEN PISTON RING LANDS ON THE #2 AND #4 PISTONS IN THE ENGINE. THE CONSEQUENCES WERE THAT I NEEDED TO REPLACE THE SHORT BLOCK OF THE ENGINE ALONG WITH ALL ASSOCIATED PARTS LIKE NEW PISTONS. SUBARU REPLACED THE SHORT BLOCK AND ALL ASSOCIATED PARTS UNDER WARRANTY, INCLUDING NEW PISTONS AND RINGS. *TR

1. WAS DRIVING THE CAR AND IT STARTED TO SMOKE LIKE CRAZY, AND LOST POWER WHILE IN THE MIDDLE OF TRAFFIC. 2. I HAD AN ENGINE FAILURE, ALMOST 75% OF THESE CARS ARE HAVING THE SAME ISSUE 3. BROUGHT IT IN FOR WORK AND THE DEALER MADE ME PAY FOR IT BECAUSE SUBARU DIDN'T WANT TO WARRANTY THE CAR! *TR

VEHICLE HAS SEVERE VIBRATION AT SPEEDS ABOVE 55MPH. TIRES HAVE BEEN ROAD FORCE BALANCED TWICE AND SOA TSB FOR STEERING COLUMN, STEERING WHEEL, CONTROL ARMS AND VARIOUS BUSHINGS HAVE BEEN INSTALLED. THE CAR IS WORSE THAN EVER. VEHICLE ALSO "HUNTS" OR SHIMMYS ON DRY LEVEL HIGHWAYS CREATING AN UNSAFE OUT OF CONTROL FEELING. PLEASE INVESTIGATE THIS. *TR